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Extra Space Storagelocker

1
F Jul 07, 2019

We rent about 8 storage lockers from this facility we own and operate a nonprofit organization dedicated to empower the homeless Community by accumulating donations and letting the homeless sell them at local flea markets to earn a living this facility has an infestation of rodents that is horrible and the worst I've ever seen on speaking and complaining to the management we were told it was going to take care of which it has not our lockers smells so bad you can't even work in them there is feces and urine everywhere the rodents have chewed their way through everything destroying clothing Linens pillows Furniture stuff that is designated to make our company operate successfully now it is all trash we refused to pay our bill until the problem is taken care of because for one we are not getting the service we we're told they provided + 2 since we've been there the facility has not had electricity making it impossible to work after dark wasting 4 hours of time during the day when most people come after work to do what they need to do on their personal time so we have been locked out of our lockers and our lockers are headed for auction we have not been compensated for our losses we have not been told that they have fixed the problem they just ignore the problem and steal people's products and sell them when they refuse to pay they ban you from the premises after a certain time non-payment a company like us that depends on money coming in from sales have not been allowed to get our products to sell to keep the company afloat so it is frustrating alarming and seems to be illegal what is going on they have even went to the extent of blocking my mother's code to get in the facility knowing that we would use it to try to access our stuff but she is caught up on her rent and payments

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