Extra Space Storage reviews and complaints 1
View all 148 complaintsExtra Space Storage - Unauthorized credit card charges
I cleaned out my space on a Sunday, took my lock and left the space open and went to the office to cancel. It was 1:30 and the sign on the door said "Back at 3:15". I called, got voice mail and left a message that I was cancelling and please call. No call. Over a week later I received a call that my payment was past due. Again, I told him I'd moved out. He insisted there was a lock on the unit. There wasn't. He called back three days later saying I took the lock but left items in storage? I didn't. Fast forward to today when they charged $240 on my credit card. No way to complain to corporate. Disputing. Stay away from these guys.
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A Trusted Partner for Your Storage Needs Customer of 3 years and going!@ Irvine Location (2960 Warner Ave) Great Customer Service They arent so bad! Extra space storage oldrosenville rdGiving a Voice to Consumers
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