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As of 6/19/10, this company has an"F" rating with the Better Business Bureau. This company provided extremely terrible customer service and initially refused to address the problem with my tile installation until I withheld payment and filed a complaint with the BBB. Save yourself the grief!
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I am so sick of the cheesy commercials. This is such a homely lady that has a horrible voice. I don't watch much TV, but find myself bombarded with these lousy gay ads. I almost want to discontinue my cable service. I certainly would never call for service from this company. every channel! I cant imagine that they are so lucrative that they can spend this much for advertising. They must know someone in Tucson in the business(advertising).
Filing complaints with the Registrar of Contractors gets faster action from Express than the BBB.
I am so annoyed with this commercial and the grating voice of the woman that it prompted me to do a web search to find out who is the lousy ad agency not only for producing the sickening, overplayed ad, but also who is the media buyer. I used to be a media buyer and this person must have the life of ease -- all they have to do is dump thousands of cheap, bulk ads into each station who is dying for any money. And believe me, they got a bulk rate -- probably a year contract of running 500 ads per station a week. Now let's get rid of Progressive and Flo.
That lady should be arrested for her singing. It's abusive.