Expediarefund itinerary # [protected]

J Review updated:

On April 9, I booked a round-trip ticket from Chicago to Frankfurt and the Expedia website and they charged me $825.75 two times. When I called customer service on April 11 they told me I would get a refund within 10 days and it would cost $75 because I didn't cancel within 24 hours. I was unable to cancel within 24 hours because the debit my account happened after the 24 hours. I called back on May 11 because I did not get the refund. The customer service rep apologized and said she would process it again. On May 12 they debited my account $75 and I still have not received my $825.75 refund. I called back today May 21 and they said due to technical problems they were unable to give me a status. This is ridiculous. Can you please help?

Responses

  • Ba
    Bakoury Oct 21, 2019

    I am still waiting for my 1775 dollars refund for the last 4 months and every time I call, they tell me different excuses.

    2 Votes
  • Pa
    paul bunyan Jun 08, 2018

    I am trying to get a Refund for a flight that is 10 days away. Expedia dose not seem to want to help. My health has taken a turn for the worst and cannot take the flight. Wow I sure expected better from Expedia. itinerary [protected]
    Not a good way to get return customers. Expedia has just called be back and put me on hold again, I have been waiting for several minutes. They just don't seem to want to help.

    0 Votes
  • Complainant20091 May 22, 2018
    This comment was posted by
    a verified customer
    Verified customer

    It is impossible to trust and to check anything without the documents.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.