CB Vehicle Rental and Leasing Europcar International Complaints #2-21

Europcar International Reviews and Complaints

Europcar International review: Do NOT Recommend

Devora Minkova of US

Oct 28, 2026 9:29 am UTC

Verified customer

Featured review

Extremely disappointed with their service. Our car was damaged by a hotel valet in the parking lot. Despite the hotel acknowledging responsibility and providing all the necessary documentation, Europcar still charged me €500 without conducting any further investigation, even though the Europcar report clearly states that the accident was not my fault. When we tried to contact customer service on the day of the incident, no one picked up the phone. A very disappointing experience and poor customer support. I DO NOT RECOMMEND!

Recommendation: DO NOT USE THEIR SERVICES

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Europcar International Contacts

Europcar International phone numbers

+43 1866 1633

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Austria

+32 2348 9212

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Belgium

+45 8933 1133

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Denmark

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Finland

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France

+49 405 2018 8000

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Germany

+353 1812 2880

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Ireland

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Luxembourg

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Netherland

+47 6716 5820

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Norway

+351 219 407 790

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Portugal

+34 902 105 030

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Spain

+46 8462 4848

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Sweden

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Switzerland

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United Kingdom

+1 (877) 940-6900

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USA / Canada

More phone numbers

Europcar International emails

customerservicesuk@europcar.com

100%
Confidence score: 100%

Support

Europcar International address

2 rue René Caudron - Bâtiment OP Parc d'Affaires "Val saint-Quentin"?, Voisins le Bretonneux, 78960, France

Europcar International social media
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Oct 29, 2026
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