Eureka Forbes review: Customer name: Joyita Roy product name: aquaguard premier ro+uv+mtds+ac invoice number: A-428/2026-2027 invoice date: 29-Jul-2026

You have supplied a faulty water purifier, and despite repeated follow-ups and visits by your service technician, the issue remains unresolved. I had already lodged a formal complaint and demanded immediate replacement of the defective unit. Your own service personnel have failed to rectify the problem despite visiting my premises twice.

However, despite my repeated communications, I have not received any meaningful response or concrete resolution from your side.
Please provide me with the current status of my complaint immediately, with reference to the following details:

Request: #104625
Request Type: Replacement Request
Customer ID: [protected]
Complaint / Work Order No.: WO-050826-[protected]