You have supplied a faulty water purifier, and despite repeated follow-ups and visits by your service technician, the issue remains unresolved. I had already lodged a formal complaint and demanded immediate replacement of the defective unit. Your own service personnel have failed to rectify the problem despite visiting my premises twice.
However, despite my repeated communications, I have not received any meaningful response or concrete resolution from your side.
Please provide me with the current status of my complaint immediately, with reference to the following details:
Request: #104625
Request Type: Replacement Request
Customer ID: [protected]
Complaint / Work Order No.: WO-050826-[protected]
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