CB Automotive Fueling and Charging Esso Complaints #382-401

Esso review: rudeness lack of customer respect

AT4980 of Toronto, CA

May 29, 2015 8:02 pm UTC

Incident friday may 29 2015 6:20pm
Attendant: older man with beard - refused to give name
I live in the area and frequent this station for fuel. I have 4 vehicles in my household. This day i was riding my $10, 000 road racing bicycle, and stopped in to buy a $2 bottle of water. I decided to bring my bike in as i will not leave such a bike outside unattended. This attendant decided that it was ok to start yelling at me in front of 5 other customers in that station. If you cannot have respect for your customers that spend money in your business to pay your bills; and you think that is your right? You are dead wrong! You have to earn your business ; just because you have a "esso" sign on your front door does not mean you are entitled to business. I will not be purchasing fuel from this place again and i will make sure all my family and friends are not either. A lot of us ride in this area and i will also let everyone know of this as well. So please do not purchase your fuel from this station, they need to understand that "we" the customers are not taken for granted. . . . This can happen to you! And they need to earn our business!

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nacc@exxonmobil.com

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P. O. Box 4654, Houston, Texas, 77210, United States

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