CB Automotive Fueling and Charging Esso Complaints #42-61

Esso review: Staff member ( 1 comment)

William.i of Toronto, CA

Apr 01, 2022 12:30 am UTC

Verified customer

Review updated: Nov 09, 2024

I do not have a question I'd actually like to file a complaint on the cashier that works the late shift that occurs around the time specified. I live a few minutes away from this location so I find myself going to the convenience store at least 2-3 times daily. Within the last couple months I've found myself needing supplies from there at later hours into the early morning due to my pregnant wife. This has brought me in contact with an employee I'm not use to seeing during the regular hours and there hasnt been a single interaction that I haven't felt good about. This man is extremely rude, has said to me "here's your [censored]ing change", totally ignored my greeting and question, 3 times I've went there past midnight and he had the doors locked and was only opening them for people pulling up in vehicles, and I can go on but even when I speak to other people that have been served by him they say the same kind of things. He conveys someone that is totally miserable to have this job and passes that negative energy off to everyone he deals with. This is the first complaint I've ever written and it's cause my pregnant wife needed milk so I walked over at 11:30pm and the doors were locked but he was standing behind the register so I walked up to the window and asked if they were closed for some reason and he totally ignored me like I wasn't even there. I'm sorry but if a person is this unhappy with the job they have maybe they should try something different and not to mention making esso loose out on sales due to his discretion on who gets to enter the store or not.

Thank you for taking the time to read this complaint.

William S Iles III

[protected]@gmail.com

Desired outcome: I hope this complaint brings some attention to this problem and some action is taken to get him to shape up or ship out.

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LMD2

Sault Ste. Marie, CA

1 comments

LMD2 of Sault Ste. Marie, CA

Nov 09, 2024 2:30 am UTC

Verified customer

Have you been contacted or replied to by anyone from Esso Corporate?

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nacc@exxonmobil.com

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P. O. Box 4654, Houston, Texas, 77210, United States

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