Nissan
Reviews and Complaints

I had that same problem2007 niissan xterra. brought brand new. first transmission in 09 second one in 2011.cracked radiator.radiator fluid also found in my transmission.

For the post above 2006 Pathfinder !

Everything these post just said happened to me exactly! I took it in camplaining of transmission shuddering and they gave me an $800 tune up. Transmission dropped out doing 70 on Interstate and nearly got run over by tractor trailers on my back! Nissan saids we won't help you! My extended warranty has since expired! I hope someone will help us! $5000.00 to repair. Radiator fluids were found in my transmission!

Brenda
Harrisonburg Virginia

I have a 2004 Nissan Maxima and I am experiencing some of the same problems with my car jerking. I didn't pay much attention to it in the beginning but it seems to be more frequent these days. I also know of someone who has an 2004 Maxima and he just had to have his transmission replaced in his car costing him over $3000. I feel that Nissan needs to be accountable for this problem. There are 421 noted complaints on one website about the 2004 Maxima dealing with the jerking problems (cause..transmission). This car has left a bad taste in my mouth. I had a 93 Maxima and it was a much better car than ths newer one. How do we get Nissan to look at this and see that this not just coincidental. I need help now because I don't have $3000 sitting around for car repair. I don't think I will EVER buy a Nissan again!

I purchased a 2004 Nissan Maxima and it all seemed fine for a bit but once i hit around 90k miles, the transmission started having problems. First, when I shift from Park to any other gear. It seems to either hesitate to shift into gear and once it does it shifts in a horrible KNOCK! I took it in for service and they replaced motor mounts. I suggested it may be the transmission, The dealership ignored that. Now, it continues to do the same problem as well as slip gears while in motion. It usually slips from 1st to 2nd, or 2nd to 3rd. It causes the car to rev and shifts when it wants. That makes it snap even harder. This to me seems very dangerous and I don't know what to do because my car just ran out of it's extended warranty. I don't have the money for a transmission repair.

I felt your pain... I endured two rebuilt trannys on my 1990 Maixma years ago, before dumping it! The worst thing was they could not diagnose the problem. I am careful with my cars and do not abuse them, so I couldn't figure it out.

If they would have been more receptive to helping a brother out, I would have been a little more supportive. The first malfunction was at 40K miles, 4000 over the warranty.

Never again will I buy any Nissan, and I will try and dissuade anyone else too! Customer service can be as important as the product.

I agree with everything you have stated. It is not your responsibility to cover costs incurred by the dealership.
At the beginning they have you sign a document so incase you have to sue for anyreason it will go through an arbitrator. Ask to get ahold of the arbitrator and get your money back.

these comments were posted prematurely, and this customer got their money back.

I sold my car in Jan. of this year and filled out papers to receive what I had left of my extended warranty back. I have called numerous times and talked to several employees even talked to the manager Paul Bush and still have not received a check from them.

I can totally understand your frustration. I just recently purchased a 2008 Nissan Versa. I purchased it on June 14th, 2008 and while on vacation on June 25th, 2008 I started having transmission problems. The vehicle only had 873 miles on it when the problems started. We found out that you don't really have roadside assistance on your new vehicle unless you take out the extended warranty. North Little Rock Nissan, which is a part of North Point Nissan, offered no assistance or compensation for our trouble other than a free dinner if we were to travel to North Little Rockwhich is over an hour away. The service manager from North Little Rock Nissan told me he was sorry for all the trouble, but he was unable to help us. He suggested that I contact the Nissan Company.

So as you can guess I too am very dissatisfied with North Little Rock Nissan. Now I'm probably going to be stuck with a brand new car that I have to pay on for five years and worry about it breaking down and not having roadside assistance. This on a brand new car that I had purchased because I thought I wouldn't have any problems.

I have a 2021 Nissan Patrol Ti-L .

The HBMC suspension system has air in it and the dealership say it is fine. It is at the dealer again today as the driver's side shock / strut has limited travel after being seized up and the left side unit makes noises when cold as did the seized unit before.

Suttons Chullora have just called to say that they couldn't fault it and that it is perfectly fine to drive.

I am so pissed off as this car is rubbish on any bumpy road or even speed humps.

What do I do now?

Howard

Hi my name is Cindy Cameron, I too will be requesting the same from Nissan as I have had issues with our car as well, simply stated a veichle randomly going into limp mode while overtaking on a highway can be life threatening to my family and anyone else in my path, this should have been grounds alone for a recall.

HI,
In 2007 I purchased a Brand New Nissan Navara D40 ST-X. I needed something that would comfortably tow my horse float, could handle off-road conditions, and had the ability to safely accommodate my future family. All of these things I explained to all the dealers of the various cars I looked at. I chose the Navara because it met all of these needs, with the added bonus of being able to keep smelly horse gear in a separate area to the passengers.
I was so excited when I picked up my car after several months of waiting. I had genuine extras fitted by the dealership as I was given the impression that it was best for the car and my warranty to buy genuine. These accessories included a canopy, a bull bar and a tow pack.
Not long after I got my car, I noticed that the canopy was not weatherproof and also that the car had a terrible squeak in the front end. The tray was always full of dust and when it rained, water leaked in. I made an appointment at my local dealership in Werribee and explained over the phone what the problem was. I arranged for someone to pick me up and take me to work. I dropped the car off in the morning and, again, explained why I had brought it in. When I arrived to collect my car that evening, I was surprised to be told that Werribee were unable to help me and I had to take the car back to the dealership I purchased it from.
So, I booked it in with Essendon, again explaining exactly what the problems were and why I was bringing the car in. Again, I arranged to get myself to and from work with no offer of a loan car. Again, when I dropped the car off, I clearly explained what the issues were. When I arrived back in the evening to collect my car, I was told that the canopy is not weatherproof and that’s just how it was. This was a shock to me as the ARB aftermarket canopy IS weatherproof. When I asked why someone didn’t just tell me this over the phone instead of having me make trips to TWO different dealerships, I was told that Werribee should never have sent me back to Essendon as they are able to handle the issue themselves. Way to not answer the question and just make me even more angry.
I was also told the squeak was fixed. To this day and despite the fact that I bring it up EVERY time I get the car serviced, it is not. I have discovered that if I unload a full can of synthetic grease in every possible crevice, it does shut up for a short period. This should not be a problem, let alone mine to resolve.
So, now after wasting my precious time driving all over town, I still have a squeaky car with a tray I can’t leave things in when it’s raining and I have to clean everything that comes out of it. I did ask the dealership why they had sold me something that didn’t do what they said it would and was basically told that they would never have said that. Since it wasn’t written down anywhere and was my word against theirs, I decided I couldn’t be bothered with the argument. Besides, it’s a great car to drive and it tows really well, so I persist.
Then I get a recall notice about the bonnet latch because apparently the steel bull bar is too heavy for the car in certain conditions. I discussed bull bars with the dealership at length before I chose from the 2 options they presented me. At no time was I told that I shouldn’t put a bull bar on the car or that the steel bull bar might cause problems. I can only assume this was because the car should have been able to cope.
I took my car in to get it looked at, and it was fitted with an additional bonnet latch which makes it completely painful to open the bonnet. Thankfully, I almost never have to do this so it’s really only an issue for Nissan service staff. Meanwhile, it has come to my attention that Werribee Nissan do pretty much nothing with my car at each service and charge like wounded bulls. So I change to Melton Nissan for my car services.
Then I get a recall notice for my wheels. I have used my car to tow horses all over Victoria, through mountains, on windy and unsealed roads and tracks. I am more than a little concerned that my wheels may not be safe and that at any stage, on any freeway, they could have cracked, putting my life, and that of my horses and other passengers at risk. I take my car in straight away to Nissan Melton to get it checked. I am told that, as my wheels haven’t cracked yet, I will be placed on a waiting list and I will get new wheels when they come in. Six months later, my replacement wheels still haven’t arrived. I called the dealership to ask when they would be coming in and was told there was a very long wait and they would definitely let me know when I could bring the car in to get them changed.
After a few years of waiting and more letters from Nissan telling me about the wheel defect, I called Nissan to ask where my wheels were and why they kept sending me letters about the same issue. It seems that despite my phone call and my car having been in for several services, at least 2 of which I asked about the wheels, Melton Nissan had not even told Nissan Australia that my wheels had been checked or lodged something to order the replacement wheels.
I was referred back to Melton Nissan. I called them and this time was told that they could easily arrange this for me and would have the replacement wheels in a few days. Great. Thanks so much for making me a nervous wreck for the last 2 years every time I towed my horse anywhere, not to mention the number of trips I didn’t go on because I wasn’t sure the wheels would be able to handle it. Essentially, the car was not safe to use in the manner for which I had purchased it.
In the meantime, a massive crack in my windscreen meant I had to have it replaced. Melton Nissan arranged this for me at a local place and it was done during a service. Shortly after this, my car started leaking. I took it back to Melton Nissan and explained that it seemed that water was coming in the windscreen. I explained that the water was dripping down onto the gearstick whenever it rained heavily and the car was stationary. They checked it and told me they couldn’t find an issue.
The windscreen had to be replaced again a few months later thanks to a rock flung up by a truck. I asked Melton Nissan to check it again as the leak was still happening and again they couldn’t find anything. After that, the weather cleared up for a few months and it wasn’t until the rain started again that I realised that the problem was not actually fixed.
Since replacing the windscreen a second time did not resolve the issue, it seems that the only other place water could be getting in is around the aerial. I asked Melton Nissan to check that option when I next took the car in for a service. Again, I was told that they couldn’t find anything wrong. I was also told that it was hard to check unless it was actually raining on the day I bought the car in. Really? I was unaware that water restrictions prevented them from using a hose to test the issue. So, now not only do things get wet when left in the tray, but also when left inside the car. Terrific.
On this latest service, I was also advised by Melton Nissan that the bonnet cable had stretched and would need to be replaced at a cost of around $200 for parts and labour. I am not sure how a bonnet cable could possibly stretch when the bonnet is only ever opened for a service and to check the washer water. Generously, the bonnet would have only been opened maybe 20 times in its life. Surely cables should last longer than that? I put it to Melton Nissan that this cost should be covered by Nissan. I was told that it was normal wear and tear and would cost me.
I took my car somewhere else to get a second opinion. As it turns out, there was nothing wrong with the bonnet cable. In fact, what needed to be replaced was the bonnet latch because it had been damaged. I know I didn’t damage it so that only left Melton Nissan. The people there were always nice to deal with, even though they are incompetent. I had no time or desire to get into a dispute with them so I paid for the replacement out of my own pocket and had it done elsewhere.
By this stage, I am totally over Nissan and pretty angry about my experience so far. Then I get a letter from Nissan Australia asking me to participate in their customer satisfaction survey. I spend an hour answering questions and filling in information about how poorly my car has performed and the terrible customer service I have received. Do you know what I got in response for my time and effort? Nothing. Not even a “thanks for participating”. One of the questions asked if I would ever buy a Nissan again. I said no, with details. Good to know you’re keen to win back the customers you have pissed off.
And now I have received a recall notice, this time about the towbar. It seems that my chassis might be cracked. So on top of a leaky canopy, a leaky cabin, a broken bonnet latch, a tailgate which doesn’t shut without being slammed, parts starting to come away from the car, some very average customer service and a host of other issues, you are telling me that I am driving my family around in a car that is structurally unsafe.
Well guess what? It is NOT ok with me that you replace my towbar and weld any cracks. I no longer feel safe driving my family around in this car. I just keep waiting for something else to go wrong. I am beyond disappointed now and just very, very angry. I can't even sell my car now since the story about the cracked chassis has hit the papers because, not surprisingly, NO ONE WANTS TO BUY IT.
At this stage, I think it's only reasonable that I should be fairly compensated. I would like Nissan to either buy my car or replace it with something equivalent that is not a Navara. At this stage, market value should be at least $23, 000. Take a moment and consider from my point of view and I think you will see that this is actually a very reasonable request. I have been sold a car that is not safe and cannot do what I made very clear I purchased it for. My family has been put in danger repeatedly through no fault of my own, but because of issues with your manufacturing. This is before you take all the other faults and customer service issues into consideration.
I would appreciate a response from you by the end of this month. Thank you in advance for your time and attention to this matter.
Regards,
Natalie Goode – Homework Soho

i have a 2011 d22 dual cab that has rust on 3 doors rear bumper, under the bonnet and when the car yard saw this .. oh we will submit your warranty claim as its only 17months old done 18k kms and they want me to pay out $140 for loan car

I exactly know how you feel i also have a Nissan Pathfinder and it has brocken out in rust, the back door will not open and the ignition is faulty and wont start and Nissian will not help me .

The Dealer can not believe it so now i have to proceed with Legal auction.

Hi Doug, I am having the same problem. I bought a used Mazda 3 off the lot at Nissan in Middletown. I own a 2009 Nissan Versa also that I bought there a year ago. The Mazda was for my daughter so she would be driving something safe. Turns out the power steering intermittently goes out while she is driving it and It intermittently doesn't start. Both of these problems are bulletins on the Mazda site. I spoke with someone from the service dept. I have an extended guarantee. I was told that if the power steering is working when they look at it and it starts when they look at it then they can't fix it. The advice given to me was to allow my 18 year old daughter to drive the car as much as possible until it breaks completely. I'm suppose to let my daughter drive this car and hope she doesnt get killed when the power steering goes out. How compassionate. I wonder if he has any children. The feeling I get from Nissan is we care until we have your money in our pocket. I've watched many car dealerships close in this area I surely hope they are next! I will never deal with Nissan again.

hello i live in the Caribbean .i buy a nissan frontier 2006 ax diesel. from our local dueler sint martin cars from the first service i told them i see oil in the air filter .told me is the pvc and it tock them all most a year to change it .it county new still passing they oil in the air filer.they change it agen i went over and over with the same problem . spoke the management then they make pay a part of the overhaul. they accept that truck have problem.they keep the truck for over 2 mounts in the service center.when i go over to them thay cant find the parts and one set of lies from management .after i got truck back before the warranty on the overhaul was up .the truck .all of the oil in the engine all most burned out.the engine all most broke .i spoke to management agen they keep running me around and after tell me i have to buy a short block for 9000 usd told them thy are crazy.i told them thy no of the problem before the warranty was up .and they refuse to fix it, every time go over the sevice center no one cant tell me eney thing and have hold on like i am a j...if you can help solve this problem with out a fit . my email dionromney@hotmail.com tel [protected] or [protected] cel

Writer I feel your pain, I purchase a 2004 Nissan Titan...first generation vehicle. My issue is they knew it was a design concern with the front brake system, and they were not resolved be the vehicle went into production. So at 15-20 thousand miles the truck started shimmering real bad when the brakes are applied, at that I was training for deployment to IRAQ with the 3BCT (Brigade Combat Team) in support of OIF IV. They did issue a recall on the brakes, but all the did was turn the and replaced the pads...the problem wasn't fixed. I left for IRAQ in Dec. 2005, now before I left several calls was made to the NISSAN North America Office at the 1-800-NISSAN1 number. I must say I like the Nissan Vehicle, but as for the customer care the need great improvement. All I ask is for them to take care of the customer need, and have some honor. That what I did when I wore the US Army uniform for 25 years then retired, so companies like this can treat people like me the nation defender as if my issues doesn't matter.

Once a proud customer,
Defender

We deal with IC nissan in kempton park gauteng. The lady judy govender are very dis respectful, artogant, rude in dealing with us as a cleaning company, i spoke to the manager who said he is busy and referred me to the workshop manager, the manager refused to give me details to escalat our problem, we service our company car there but judy is rude to my staff and to me as a business owner, she has no customer care and management are running away in dealing with the issue we will not go there again. Nor will we buy a nissan vehicle again for the company she lies and will even say we are not technical, she is very busy and there is a staff shortage and she has a lot of work to do we are going to refer this issue to the ombids man to make a ruling on what happened to the vehicles engine and to get an independent person to check as we were told there are no guarantee on a job of 16-000 on the engine that broke again after 2 months and a new engine must be put in theresa clase. theresa@tovcleaning.co.za and the manager at this branch is not interested at all to listen to the problem nor to assist in the matter

I bought a new vehicle which Nissan Atlantis or Nissan South Africa can't solve to date I asked for the vehicle to be replaced or refunded .Atlantis Nissan told me it was a small problem and said "its a problem on the Np200 which the coil has a problem and its nothing major" ever since purchased the vehicle I have been travelling to Nissan back and forward which has been now more than 8 months and spoken to Nissan South Africa many of times still nothing is done, which I need a vehicle and now I don't have vehicle due to Nissan South Africa and Atlantis cant resolve the problems(cutting out and jerking ) with the Np200 .This Np200 has costed me more than anything else which Nissan South Africa is not paying me for time and petrol to take the vehicle up and down. I don't have a vehicle as Nissan south Africa requested it to be at the dealership it has been almost 3 weeks . If it was nothing major why am I suffering for more than 8 months with a new vehicle which Nissan Keep testing it by driving it around and nothing is resolve or isn't replaced . I will never recommend a Nissan to Anyone due to the problems with a new vehicle I have been having and suffering far to long .

accident and no airbags

accident and no airbags with Tiida nissan