Erie Insurance — Renters insurance claim
I submitted a loss claim back in Dec 2015, But they keep using a date that has nothing to do with when I submitted claim! They then started giving me run about it then they have a guy by the name Jeffery Peck who said he was an adjuster but I just recently found out he isnt one! The man from first time I spoke to him on phone was very rude and down right mean! He insinuated that I was lying ! When he came to my home he wouldnt look at damage to door and told me I was a liar several times! That he was going to make sure I was charged for lying! Now he has a Lawyer from Pittsburgh harassing me and all the information in the letters are inaccurate, said he called and left messages when I have no answering machine! Now the Lawyer says I refused to send papers in when I never received any! Then wants me to drive over 200 miles to see him! This whole thing has me in tears and not sure what to do! I have no way to get to Pittsburgh and way I have been treated through all this I honestly know they will just refuse claim! There is more I would like to explain but its hard to write it all down! Its gotten so bad my Agent even stopped working with them! Because my son used to have drug issues they want to automatically say he die it even though places that did have my items were shown a picture my Mr. Peck and the police and they said he was not the person who brought the items in! The police officer who was handling it was not happy when after several attempts to call him he would not return my calls so I went over his head and called his Superior to get the right claim number and have it put on file that he did not do when he was given information on the theft and shown door! The officer never once called around to any Jewelry buyers to see if my jewelry was ever brought in to be sold! I called some of the places that I could and they said they only give that information to Police! Things were brought up that has absolutely no bearing on anything and Mr. Peck had information on people who are not even a party to any of this, which to me is invasion of their privacy! The officer who came to my home for something unrelated to this claim but was the one who finally put in about the theft stood in my kitchen 3 different times and in front of another witness said that he knows my son Kyle was not the person who took the items! But because I went over his head to his Superior he wrote to Mr. Peck saying that he only filed the theft is because he wanted me to shut up and leave him alone! I am submitting the claim I put in and the letters I received by the Attorney! I go into envelope that Officer left at my door that was supposed to have my copies of my claim in it and I see he did not give me all my papers back! I know I made copies but would have to look for them! I need help please
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