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Erie Insurance Group Customer Care Service

Erie Insurance Group

100 Erie Insurance Pl, Erie, PA
United States - 16530-1104

Customer Support Phone Numbers

+1 814 870 3166 0 0
+1 814 870 3141 0 0
+1 814 870 3126 0 0

Erie Insurance Group Complaints & Reviews

Erie Insurance Group / claim

DebWi on Jul 10, 2017
I was backing out of a space in a parking lot and was fully out and about to pull forward when another driver flew past me and threw his car into reverse and rammed me (hard)! I have six witnesses and video from the parking lot that shoes that I was pulled out of the space as he drove past...

Erie Insurance / Unethical behavior

howarehumanssogreedy on Nov 18, 2016
feeling a bit discriminated here..our agent is Hmong we are laotion americans so what is wrong wit the pictures??? I waited for our agent to show up and nope instead I get a copy of our statement ...through the building which I was not aware my agent would not be in. hmmm so why not sit...

Erie Insurance / Renters insurance claim

Suzee66 on Jul 19, 2016
I submitted a loss claim back in Dec 2015, But they keep using a date that has nothing to do with when I submitted claim! They then started giving me run about it then they have a guy by the name Jeffery Peck who said he was an adjuster but I just recently found out he isnt one! The man...

Erie Insurance / Claim on Total Loss

Reviewer63273 on Feb 3, 2016
Our Ehrie experience started when my son's car was totaled by a driver insured by your company. After being completely disrespected by the adjustor as well as his supervisor, and multiple calls later we signed the title over. By the way, we were not given a rental even though the car...

Erie Insurance / This company has cancelled the insurance and when we needed help, they refused to help me

Reviewer34841 on Oct 23, 2015
I have used the services of Erie Insurance. I wasn’t satisfied with their services at all. I have paid for the insurance and thought that it was ok. But the company cancelled it and I have known about it. When the tree hit my house and I applied for the compensation, this company refused to...

Erie Insurance / they are a rip off company

gene10 on Aug 17, 2015
I have my home and cars with Eire, after ten years 20, 000 in premiums I hade a problem with car parts being stolen off one of my cars while it was in a shop for repairs, they denied my claim said it was the fault off the shop and I needed to go to small claims court and deal with it...

Erie Insurance / Bogus claim reporting / bad faith

Erie Insurance Victim on Jul 1, 2015
I had what I was told by my agent "excellent coverage" for my rental and home property. My policy got flopped around to another agency. Then when the city put pressure in my water line and blew out both their meter and my handle to turn off water- my sump pump was overwhelmed by the water...

Erie Insurance / Property Insurance

dpm123 on Apr 13, 2015
Erie insurance has been the insurance company for 2 rental properties. I luckily changed one of the properties to another insurance company when Erie would not honor a claim due to a Hurricane. They did recorded interviews with many of our tenants and contractor and after a long time of...

Erie Insurance Co / home owners insurance

tim lenhardt on Mar 27, 2015
the home owners policy is a joke. I had hail damage to my house and they denied coverage to a damaged roof. they common answer is faulty product. they took my money fine to insure this faulty product and paid for my window screens, downspouts, gutters and trees knocked down from winds and...

Erie Insurance / Termination of an auto policy

RaiderMan on Jul 17, 2014
To whom it may concern. After 37 years of paying auto insurance premium's and a decision to change to a more affordable company I was hit by a collection agency that Erie hired to collect on a cancelled policy. After 90 plus days of telephone calls I have decided to end the debate...

Erie Insurance Company / company service, policies, and employees disrespect and unprofessional attitudes towards the homeowners and contractors

Professional Pride on Sep 27, 2012
Im a saleman for a local property restoration company who specialize in storm damage. I was asked by homeowner to handle this claim and call for a 2nd adjustment of his property damage because he felt that the insurance company didnt do a thorough inspection the first time.. So he called...

Erie Insurance / Claims processing

PM1 on Nov 13, 2011
Got hit by a driver while PARKED on a residential roadside. ERIE Insurance has placed every obstacle they can in place to keep me from getting a check. The insured has already admitted fault, there was a police report filed, there is nothing else they need. Here it is 3 weeks later and...

Erie Insurance / Erie Insurance failed to do their job.

Amber86 on Oct 20, 2011
I've been with Erie Insurance for 7 years. I've never had an accident or ticket in my entire driving history, but I was told by my agent that, if I was involved in an accident, the deductible would be waived the first time. I was at an intersection in which another driver ran a stop...

Erie Insurance / theft/fraud

jo ann glenn on Sep 21, 2011
erie insurance paid my son for a car they totaled, my son signed title over to erie insurance, in return my son stole the car from where insurance was to pick and took to scape yard for more money, erie insurance is not pressing charges and myy son only has to pay them back when he refuse...

Erie Insurance Exchange / Denial of legitimate claim

Charles C. Wunder on Jun 16, 2011
I live in a neighborhood that was hit hard in a big hail storm last year. Because of the damage, every one of my neighbors has had their roof replaced by their homeowner's insurance - except us. We are unfortunate enough to have Erie Homeowner's insurance. Even though there wa...

Erie Insurance / Mislead by Insurance

JESik on May 9, 2011
I bought a business that was insured by Erie. The broker made more than one mistake, including sending 3 bills to the former owner even though I called and corrected it twice. I finally recieve the invoice 2 months after I started the insurance. There was also a minimum premium involved...

Erie Insurance / home owner's policy

After 30 years of paying for home owner's insurance with Erie Insurance without a claim, we had a horrible winter with ice build up you would not believe. People all over the neighborhood have gutters down, and we do too. We filed our first claim, Erie confirmed the damage, sent a...

Erie Insurance / Misled me about hospital bills

I was involved in an accident in April of 2008. The person who hit me was insured by Erie. They had me sign a release authorizing them to get all of my medical records for the accident. They then sent me a release to sign to settle the accident. There would be two checks, one to settle...

Erie Insurance Co. / contents in fire

we had a garage fire and have replacement cost insurance now they our questioning the amout of contents we had in our garage and where and when we bought them. Because our claim is way over the amount of our coverage they are hasseling us on the contents of our loss when they should pay...

Erie Insurance / watch out

i have been through the ringer from Erie, it's been six months since i filed the claim and now the don't want to honor the value of the appraisal

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