Erie Insurance Group
United States - 16530-1104
I was involved in an accident in April of 2008. The person who hit me was insured by Erie. They had me sign a release authorizing them to get all of my medical records for the accident.
They then sent me a release to sign to settle the accident. There would be two checks, one to settle the hospital lien and one that would cover my ambulance bill and a small settlement. I asked them if all medical records had been accounted for before signing the release. That was a big mistake-I should have had a lawyer involved! Now, two years later, there magically are ER doctor services that I am responsible for. Erie says that they didn't have those bills and it's not their problem. My feeling is that they settled as quickly as possible without doing due diligence to ensure that all medical bills will be covered.
I discussed filing suit with them and was told pretty much that they knew they would get the claim dismissed-when I asked how much their attorney fees would cost-it was within a few hundred dollars of the outstanding bill-I said then why don't we make a deal? The supervisor said it's not the money, it's the principle-they won't do the right thing and pay it or even part of it, because of the "principle" of it. While they say I wasn't under duress when signing the release-I did have a lien against me for thousands of dollars from the hospital-which Erie wouldn't pay until I signed their release. Not under duress? I beg to differ.
I am not asking-nor did I ever ask-for anything beyond what I deserved. My car to be fixed, my medical bills to be paid and a few lousy bucks to cover the day and a half I lost from work. Now they are giving me the runaround, the ER doc's billing department the run around and refusing to take responsibility for what they should have paid from the beginning. Shady and underhanded if you ask me-and a very convenient way for them to get out of what they owe. Simply put, they conveniently did not "know" about the bill and closed the case.
How utterly disappointed I am-lesson learned, never EVER deal with an insurance claim involving injuries without a lawyer!
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I do not recommend Erie Insurance to anyone. I was hit by one of their customer and it has been 7 days now nothing has happened. They keep pushing it by saying that they are investigating. Their liability adjuster is so mean and rude. I only have liability insurance, so my insurance said that I need to deal with Erie to get the car fixed. I think Erie knows that and thats why they are giving me hard time. There were multiple drivers involved in the accident and Erie has not even made a attempt to contact them, and they are telling me that they cannot get hold of other drivers.
I will wait for another day or so if nothing happens I will file a complain with Bureau of Insurance. I strongly do not recommend this insurance company to anyone.
I just received a cancellation notice from Erie Insurance. They want $589 from my family. They are billing me "retroactively" for one year. My daughter got her license a year ago but was not driving due to grades. She just started her own policy through Erie Insurance IN August and when they found out the date she received her driver's license, they billed my insurance. They then send a cancellation notice because that amount wasn't paid. I explained that she wasn't added to our policy because she wasn't permitted to drive and we were waiting for her grades to improve so she could get her own policy. I even inquired 3 times regarding getting her a policy before we actually did and not once did our local office say anything about her needing to be added to our policy.
I am filing a complaint with the Bureau of Insurance in Virginia to fight for me. I suggest anyone being unfairly treated by their insurance to fight back!
P.S. My mother used to have erie insurance and they dropped her after one accident.
In using credit scoring for insurace purposes, Erie Insurance used the reason "Number of Accounts Paid As Agreed", as a reason why I was being charged more for my insurance. When I spoke with them and with ChoicePoint I was told that I had to have had dilinquent accounts, foreclosures, or charge-offs showing on my credit report. I obtained a copy of the credit report that they supposedly used. None of this showed on the report. As a matter of fact, all accounts on the report were listed as "Accounts in Good Standing" and "Never Late". After fighting with them several times about this, and contacting the Department of Insurance, they changed their mind, and said that the reason was coming up because I pay my accounts as agreed, but I have too few, or not enough accounts that I have to pay -- that I didn't have the "optimal number of accounts". When I asked them what the "optimal" number is, of course, they "don't know". When I asked ChoicePoint, who supposedly supplies the information to them, they "don't know" as well. They claim that they have to know how many accounts are listed on your report before they can tell you whether or not you have the optimal number. Sounds to me like there really is no optimal number! Maybe they are pulling this reason out of their deep, dark, hole, as an excuse to charge people more. What do you think? Additionally, how does Erie have the nerve to charge people more for insurance, because they pay their other bills as agreed--when Erie Insurence Group, themselves, require that payment be made on time? According to Erie, though...even though the paper that was sent with my policy stated that I was being charged more because of this reason and other unrelated reasons, "I am receiving a discount." Apparently no one at Erie knows the definition of "discount". I would love to know which dictionary has "an increase in price" as the definition of "discount"! If they are pulling this crap on you, call them and give them H_ _ _! Erie Insurance [protected] (Ask for an Executive Assistant, not customer service). ChocePoint [protected] (Ask them to explain their logic). Ohio Department of Insurance [protected] (Ask how much the insurnce company pays them to go along with whatever they want to pull).
Erie Insurance Group - www.erieinsurance.com After Thirty years of being a loyal costumer to Erie Insurance...
Erie Insurance Group
Erie's Family Life Policy: Customer Service is awful! They are rude, clueless and can't tell you anything. They had to outsource administrative work!
Please shop elsewhere, you will be glad you did!