Emirates Airline — lost baggage complaint
I am writing with great disappointment in regards of my friend (Mr.Syed Mujahid Hussain Shah)’s lost baggage during a flight journey on board this airline flight EK607 from Karachi to Dubai on 6th April 2017.For your kind information, my friend Mr.Mujahid has lodged a complaint to the concern airline customer service and senior claim assistant in charged (Asilya Mukhidinova) in regards of this matter but he has not had a satisfactory answer nor any reply from them but in turn they declined to take any responsibility on this matter and they harshly told my friend that they have his baggage in the same flight but they are unwilling to handle it back to him. I strongly object to the treatment received by my friend from this airliner staffs. This shows the bad reputation of the EMIRATES AIRLINE service to its customers. All the valuables inside my friend’s baggage worth AED47 000 in total. Please kindly do your best and promptly take any action on this matter. My friend’s mobile number is +[protected].Thank you.