Eldo Coaches’s earns a 1.0-star rating from 1 reviews and 165 complaints, showing that the majority of passengers are dissatisfied with travel experience.
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bus service sucks
The second 22:00 bus of 01 Oct 2017: Eldo Coaches Sucks! it's not far from being the next "Road Link". I took the 22:00pm bus from durban to jhb, it was supposed to arrive at jhb at 04:55am but NOOOOO we only got there at 11:00 am, it got stuck just after Mariannhill Toll gate, Lost my interview. The engine was dead, fumes were every where inside the bus and we had to wait for another bus at 1:15am at nyt in the middle of the bush. the next bus only arrived 3 hours later.
The second time, the toilets were not cleaned/ flushed of urine, from jhb to durban the bus smelt like a toilet. we couldn't eat or drink in such conditions; and when we got off we smelt like urine.
The third time the bus got stuck in Heidelberg and we had to wait for another bus to come collect us, apparently it overheated.
Lastly the busses are always late for collection.
Worst service EVER! will NEVER recommend it to anyone.
adding to that there were kids in that 22:00 o'clock bus, one of them is my 11 month old son!
toilet smelling like [censor]
My partner is currently traveling on the bus that left Johannesburg to cape town this morning at 11h30am.
The bus toilet is smelling so bad like [censor]. The driver just don't care about his complaint passengers. This smell is so unbearable and disgusting that paying customers should go through this for hours.
We want a full refund for our money
Alida Louw
licking bus
I'm Currently in a bus to East London. My daughter is sitting by the window and we realised that there was a dripping and reported to the driver. He then promised to look at it which he didn't. We then fell asleep only to wake up soaking wet. We went to show the driver who became very rude and aggressive. He told me that I am reporting to the wrong person.
My understanding is that this bus I a replica of sa road link and I will make sure that I get it reported to every platform as I can see that there has been many complaints on hello Peter and nothing is improving. We cannot be treated like we have not paid. My laptop is wet now I have an extra 4000to pay just because you are driving minibus Taxis and your drivers behave as such.
Another thing there was an epileptic girl in the bus. We asked the driver to switch off the air-con they didn't even care to do that let alone checking what was going on in the bus.
assault by a disgusting bus driver
I need to report assult by one of your very rude bus drivers - this is an emergency - he tore my plastic and broke my nail while tackling me for my secondary luggage which I clearly stated I wanted to keep with me as I had on the first bus I took from Durban. He then started shouting obscenities at me and embarrassing me in front of the other passengers - he closed the door on me and his erractic behaviour is unjustifiable and consistent with someone who is not fit to safely drive a bus full of passengers - this man needs to be held liable for his disgusting behaviour - he is either intoxicated or on something else to be behaving in this manner. The police need to apprehend this driver.
eldo coaches are not looking after their buses properly
Its not the first time that this has happened, eldo coaches are not looking after their buses properly. If they not having a break down, its waiting for another bus, or they over booked. Its unreal! We think that they are nice buses and we always use them, but if they are giving us these kind of problems, we should all boycott them! Last year I travelled with them and we had to go in a bus that was extremely disgusting, not a luxury bus because their bus broke down! Why cant they maintain their buses and keep them in good condition to avoid all problems! I appeal to eldo coaches to pleeaase, service all your buses before going on a journey...
We are travelling from Durban to Pretoria bus was for 11:00 to 19:30 in Pretoria we got stuck by 13:00 after we past petermaritzburg not even the driver can give us information as to weather we will get help or what. Bus full of people children old people
I was very disappointed with the service of the bus i had to call my brother inlaw to get where the bus Stucked my phone nr is [protected] hope they will give me a good explanation
Poor service we book for the eldo coaches bus we getting public bus like those cheap bus with manual windows and chairs. The bus was later and dirt inside
very very poor service,we were picked up at Pretoria at 7 then dumped at Park Station its 10 oclock now no one is saying anything we do not know where is the bus to Bloemfontein😡😡😡😡😡
You always don't keep tym it's seems like you don't care about your customers
Hi on my way to Durban nw I dnt knw if de aircon is nt working or nt cz some of us nt feeling well we asked de driver to switch it on he dsnt respond pls help
Was driving from Worcester to Johannesburg, bus broke down in Richmond we had to wait 3 hours, I'm a Muslim they didn't cater for us poor service didn't expect it from eldo coaches
Its 20:18pm and im trying to phone the 24hr call centre [protected].
The number does not exist.
If this number does not exist anymore delete it from your website and take it of the ticket covers.
Provide us the clients of eldo couches with a 24hr call centre number that is working.
This is really pathetic.
We are stuck in Bus 410 to Durban, it left Park station at 8:00 am instead of 7:30 am...now we in stuck in the Wilderness and the driver is not communicating to us, this is bad.You have lost customers in us.
This is not how you Runa business, we have appointments at our destinations
We booked eldo coaches bus from Johannesburg to Durban and we were suppose to depart at 10 around past 11 they brought a stabus instead of eldo coaches without explaining to us i am really disappointed about the service we received from eldo coaches never again will i book it
About Eldo Coaches
Overview of Eldo Coaches complaint handling
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Eldo Coaches Contacts
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Eldo Coaches phone numbers+27 861 135 367+27 861 135 367Click up if you have successfully reached Eldo Coaches by calling +27 861 135 367 phone number 26 26 users reported that they have successfully reached Eldo Coaches by calling +27 861 135 367 phone number Click down if you have unsuccessfully reached Eldo Coaches by calling +27 861 135 367 phone number 9 9 users reported that they have UNsuccessfully reached Eldo Coaches by calling +27 861 135 367 phone number49%Confidence scoreCall Center+27 112 139 953+27 112 139 953Click up if you have successfully reached Eldo Coaches by calling +27 112 139 953 phone number 11 11 users reported that they have successfully reached Eldo Coaches by calling +27 112 139 953 phone number Click down if you have unsuccessfully reached Eldo Coaches by calling +27 112 139 953 phone number 7 7 users reported that they have UNsuccessfully reached Eldo Coaches by calling +27 112 139 953 phone number22%Confidence scoreHead Office+27 112 139 954+27 112 139 954Click up if you have successfully reached Eldo Coaches by calling +27 112 139 954 phone number 4 4 users reported that they have successfully reached Eldo Coaches by calling +27 112 139 954 phone number Click down if you have unsuccessfully reached Eldo Coaches by calling +27 112 139 954 phone number 6 6 users reported that they have UNsuccessfully reached Eldo Coaches by calling +27 112 139 954 phone numberHead Office+27 112 139 955+27 112 139 955Click up if you have successfully reached Eldo Coaches by calling +27 112 139 955 phone number 6 6 users reported that they have successfully reached Eldo Coaches by calling +27 112 139 955 phone number Click down if you have unsuccessfully reached Eldo Coaches by calling +27 112 139 955 phone number 9 9 users reported that they have UNsuccessfully reached Eldo Coaches by calling +27 112 139 955 phone numberHead Office
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Eldo Coaches emailsinfo@eldocoaches.co.za100%Confidence score: 100%Supportcustomerservices@eldocoaches.co.za94%Confidence score: 94%supportbookings@eldocoaches.co.za89%Confidence score: 89%callcentre@eldocoaches.co.za88%Confidence score: 88%
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Eldo Coaches address316 Farm, Lenasia Road R554, Eikenhof, Johannesburg, 1821, South Africa
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Eldo Coaches contacts
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I like this bus. I use it frequently between Grahamstown and Pretoria . Please put the plastic bags for waists. And heaters. The one I use today from Johannesburg to Grahamstown is extremely cold. The charging stations in the chairs doesn't work at all.
Thank you
Mrs N.B Mgoduka
Eldo bus was suppose to leave Kleksdorp 17:55 ariving in Welkom 19:25.
After many calls to the call centre I was informed ona all the calls the bus is onroute to Carletonville... 20h00 The bus which supose to have left the destination wasnt even at the pick up point... Next day, I sent a e mail for a refund (as we didnt use the service) my e mail was ignored and also anothe 2 e mails...
I have used most bus lines in South Africa but this was the worst..