have not received refund for shoes
Todays date is 24Jul08 - I ordered a pair of shoes from the king of prussia mall in PA on 12Apr08 - they were shipped out by UPS but sent to the wrong address somewhere in King of Prussia on 4/14/2008 instead of Blue Bell PA address. I have been trying to get a refund and credit my Discover account since that time. I have been helped by the Easy Spirit Livingston New Jersey store #6117 since that is where the shoes were shipped from. I have talked to corporate and they told me there would be a resolution in 8 business day and that was on 6/27/08 - had to call the #6117 store again to ask for my refund and they called corporate again. I can give dates and names but it just upsets me more. I now have to pay for a late fee on my credit card since I have not been reimbursed for the shoes - which I did not receive.
sole comming unglued
my husband has had to use commercial glue to repair his easy spirit shoes three times. i know this is not the first complaint, but what i'd lilke to know is WHAT the company is doing or planning to do about the DEFECTIVE merchandis. nataurally this doesn't happen right away, after all you don't wear the same shoe day after day, but after maybe a dozen...
Read full complaint and 13 commentsdefective shoes
One month old Size 9 walking shoe for women. The bottoms by the big toe are coming unglued. One has already come off. I would like to ask EASY SPIRIT company if they would do something about this. I paid 47.00 for these because the brand name has been recommended as a really good shoe. Thank You! Donna
i want to know why you stopped making the get up and go sneaker. that is only shoe i can wear and my feet not kill me. i bought a pair of the romy and i might as well be barefooted, very uncomftorable after about 30 min. i know they were selling because there are lots of people like me looking for them online
I purchased two pairs of suede slip ons from Easy Spirit and they were at least a size and a half too short.. They were labeled made in China! I have worn Easy Spirit brand for years . I will be looking for a new brand until they make them here in USA! Not happy with product at all.
I have three pairs of shoes that I purchased several years ago that are in their original boxes and have never worn. When I took them out to wear them I found the insides of the shoes were all sticky and gooey and could not be worn. The shoes are as follows:
anti-gravity Essalvador DBRN/DBRN Leather size 9M # [protected]
anti-gravity Eslatern Navy/Navy Leather size 9M # [protected]
anti-gravity Essalvador Black/BLK Leather size 9M # [protected]
I have a pair which are anti-gravity Essequin Black Leather size 9M # [protected] that I bought a year or two before those mentioned above, that I am still wearing and they are fine. I have problems with my feet, so when I find a pair of shoes that are comfortable, I will buy several pairs for future use.
I also have a pair of athletic shoes anti-gravity Esraise white Leather size 9M # [protected] and find that the covering on the tongue of the shoe is coming off.
I have 2 friends that have the same complaints. One has a new pair of what looks like suede that the suede is coming off and they are sticky inside. In checking the internet, I find that I am not the only one complaning of manufacturing defects with Easy Spirit Shoes. ( Easy Spirit Shoes — sole comming unglued )
Anyone with similar problems?
I came on this site looking for any problems with these shoes and was so glad to see your post. I twisted my foot really bad too just slowly strolling a short distance. Caused me to fall suddenly right to the ground. I am still in a walking boot and in pain, it is 5 weeks. I am still seeing a foot doctor. I think these shoes are dangerous and we need to find out hoe to report them.
Has anyone had any problems with Easy Spirit Getoneds walking shoes. The pair I wore
caused me to slightly turn my ankle a couple of times..I did not wear them again until 2 1/2 weeks agoturned my ankle badly this time and as I fell my left arm and hand were brused seriously where
I landed on them. I am in good phyical shape but these shoes I bought as they were like the sketchers
that advertised that they would exercise your calf muscles? the sketchers that resemble the antigrav ones that easy spirit makes have been recalled...I can't wear these anymore as afraid I will break
a few bones..lucky this time...maybe still hurts ...
uncomfortable sandals
Easy Spirit Outlet
345 US Route 1 # 345
Kittery, ME 03904
[protected]
www.easyspirit.com
I just purchased a pair of Bestfits white leather sandals at an "Easy Spirit" store located in Kittery Maine. I live in Mass. I found the them to be uncomfortable after I got them home and would like to know if they could be returned to a store in Mass., as we were only in Maine for the day and it is quite a distance from where I live? Someone help.
The complaint has been investigated and resolved to the customer’s satisfaction.
need a return label product i ordered not the same not the rite size different shoe and color jan.12 2023...
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Easy Spirit Contacts
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Easy Spirit emailsservice@service.easyspirit.com100%Confidence score: 100%Support
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Easy Spirit address777 West Putnam Avenue, Greenwich, Connecticut, 06830, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJan 29, 2026
I bought these boots two years ago, didn't start wearing them until this past month when we got some snow. Today when I was outside shoveling I nearly lost my balance because the snow accumulates on the souls in clumps, sort of like having a few extra heels on the bottoms. Treacherous for me because I'm 77. The model number on the box is CLEARYS02.