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Front Door and storm door was purchased March 10, company came out next day to measure
Front Door and storm door was purchased March 10, company came out next day to measure. Door not delivered, saleman does not return calls. Signed a contract for door on March 10. Deposit of $775 was provided with contract. Came out next day to measure. I was informed by salesman Ross C that door would be completed and installed in four to six weeks. After six weeks we contacted salesman ( Ross C, *** j***@gmail.com). He has not returned repeated phone calls, One time he answered the phone and said he would call back. He did not. Eventually I called company in Cambridge [protected]) Man that answered phone was very polite, said they had been closed for about two weeks.By contract the company has 15 weeks to deliver and install door, that date occured June 23,2020. Salesman did not answer or return call made on 6/29. At this poit we would just like our deposit returned. We do have a copy of signed contract.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Eastern Shore Window & Door legit?
Eastern Shore Window & Door earns a trustworthiness rating of 93%
Highly recommended, but caution will not hurt.
Eastern Shore Window & Door resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Easternshorewindowdoor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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Overview of Eastern Shore Window & Door complaint handling
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Eastern Shore Window & Door contacts
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Eastern Shore Window & Door phone numbers+1 (443) 250-8773+1 (443) 250-8773Click up if you have successfully reached Eastern Shore Window & Door by calling +1 (443) 250-8773 phone number 0 0 users reported that they have successfully reached Eastern Shore Window & Door by calling +1 (443) 250-8773 phone number Click down if you have unsuccessfully reached Eastern Shore Window & Door by calling +1 (443) 250-8773 phone number 0 0 users reported that they have UNsuccessfully reached Eastern Shore Window & Door by calling +1 (443) 250-8773 phone number
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Eastern Shore Window & Door address109 133rd St, Ocean City, Maryland, 21842-4503, United States
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Front Door and storm door was purchased <span class="replace-code" title="This information is only accessible to verified representatives of company">March 10</span>, company came out next day to measure
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