Easirentbehaviour of staff and discrimination

O Nov 01, 2018
This review was posted by
a verified customer
Verified customer

Dear Sir / Madam,

I am writing to you to raise an issue about: Car Rental

The issue that I have experienced was: Staff picked me up an hour later. Waited in the cold. At the office, no clear explanation of why he why an additional money will be taken from my account. The service was very poor, the staff was very rude and unhelpful. I was emotionally and verbally abused when he knew that I'm a Christian, he cancelled all the transactions immediately I said Jesus. He refused to be cooperative, my friends and family tried to talk to him, he was disrespectful. I was discriminated upon, disrespected and humiliated because I'm a Christian. He told me that he was going to lock me inside the office.

It occurred on: 31/10/2018

Refund all the money back from the time I booked 26/10/2018. I am taking the matter to court.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Olokhifa Maureen Aghomon

Booking reference number IE447885190

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