I ordered party of five box set from these rip off merchants. They have taken £90 from my account but have not sent confirmation of my order or replied to the numerous e mails i've sent. I am now trying to recoup the money from my bank and have had to change my account details because of this. Please be aware that this website is not to be trusted, i only wish i had read up on this website before ordering from them.
Hello everyone who was scammed by dvddonkey I was also scammed by them but I didnt give up and I got in touch with by the chat option on there site and made them call me and now they are going to refund my money. This is the number they called me from [protected].
I also fell into this apparent scam... I, like those above me tried calling and emailing repeatedly to no avail. I filed an FTC complaint as well. I just got off the phone with my credit card company, and I explained the whole ordeal. They credited my account with temporary credit since I filed a dispute with them. DvdDonkey has 45 days to reply to the dispute, and if they don't then the money goes straight back onto my account. A hassle, but I think it's going to be fixed. Also, I'm getting back the overdraft fees that resulted from the transaction! (I tried to repeatedly cancel the order, so the charges shouldn't have showed up in the first place.)
What a scam. It looked totally legit too. There should be some kind of warning against this site. (Which I can't access any more, but I don't know if that's just me...)
I HAVE ORDERED A DVD COLLECTION AND HAVE NOT RECEIVE MY ORDER AS WELL. IT WILL BE THREE WEEKS AS OF THIS WEDNESDAY. WHEN I CALLED THEM, THEY TOLD ME I SHOULD RECEIVE MY ORDER BY LAST WEEK OR BY THE EARLY PART OF THIS WEEK. SO FAR I HAVEN'T RECEIVED ANYTHING. COULD SOMEONE HELP ME IN GETTING MY MONEY BACK. I WOULD APPRECIATE ANY HELP WITH THIS SITUATION.
I purchased a dvd mini series about 2 weeks ago disk 3,4,10,and12 freeze in the middle of the show. But what really makes me mad is I only received half of the mini series, I emailed them on 10/19/2007 but I never heard back from them. Now I cant even find them on the computer whats up? Can you help.
Toni Ryan.
Well my mom has got screwed by them too... they just beat her out of $163 dollars. We have filed a FTC complaint as well. I am going to call her credit card company tomorrow and she if can get her money back... It also was a Christmas present...
Wish I had seen this before we ordered it... hell it looked real... heck the SSL they used to take credit card orders cost $800 from the ones I looked at... they invested some money to ripe people off... talk about have some gonats!
PLEASE BEWARE of these slimballs!
Moe
I contacted dvd donkey through their website, and they swore to me that their company was legit. When I asked how it was that they could get "complete series" of dvds that were not released yet they skirted around the question and told me all their dvds are Quality. I think that the company "Ultimate DVD" is also the SAME company. I got the same runaround with them. Something should be done. I'm glad I checked it out FIRST. I saved myself over $250.
I almost bought something, but I got suspicious, they are trying to sell dvds that don't even exist!
Anyway I think they are also going by: http://www.tvaddicts.tv/
Be very aware of this company, the charged me $175 + shipping for a mini series and never send me the items, it has been 20 days since I ordered and every time I called their machine answer. When you do online chat the give you this funny tracking number from Canadapost and they tell you that the item was already shipped. Called Canadapost to verify tracking and the information is false. Be ware!
They have changed their website and you can talk to a live person go look now.
My Mother has been charged over $200.00 and she has not been able to make contact via e-mails or telephone. I wish I knew how to go about getting her money back. Should she worry about anymore fraudulent charges to her credit card?
I would report them.
Oh my I was just about to pay out $350 on that site but researched into it as they weren't replying to my emails!
I placed an order for a dvd collection and have not received any emails or answers to my emails and have not been able to contact them by phone.. could someone tell me how to go about getting my money back $204.92 and getting this website off of the internet. They are totally a joke and this collection would have been a gift for my mother.
I wish I would have read this board earlier. They never answered my questions or emails either. I have reported them as well.
A co-worker just placed an order with DvdDonkey.com. They debited his card immediately for $73. They didn't answer emails or the telephone. They gave him a false tracking number. After 21 days he cancelled his credit card.
Until last week, Complaints Board had a listing of other false websites that have been operated by the same group of people. For some reason, it's been removed, along with several other complaints about DvdDonkey.com.
I haven't received my DVD. They said they would email me, but they haven't.