DVDDonkey.com review: Party of five dvd box set 176

I want to amend my complaint slightly. I received a set of Man from Uncle Dvds of questionable quality, not official studio releases. I'm still unhappy, but less unhappy. Some of the episodes are available.

I HATE DVDDONKEY
I ODERED THE WONDER YEARS ON DVD AND I HAVE NOT GOTTEN THEMD
DO NOT BUY!

Just so you all know this company which went under several names was brought down in a big sting operation in Montreal yesterday. It may be my favorite Christmas gift.

For those that want their money back my bank put all my money back in my account after investigating my allegations of fraud.

This website is a complete con. I placed my order during the middle of November and the swines took the money from my account straight away... I cannot get in touch with them as they don't reply or email back. I spoke with 'Marie' who told me they had been having problems with their emails and the item was out of stock which is why it hasn't been sent.

I am a bit worried that these people have all my personal details as 'Marie' asked for my postcode and email address when she was 'checking my order status'.

So annoyed. I have contacted my credit card company to put the item in dispute - let's just hope they refund my money (£131).

I ordered a set of DVD's from this place for christmas. I was told that I would receive both a confirmation email and a shipment confirmation email, both of which I have not received. They charged my debit card and I called the number 3 times and emailed them about 4 times. Currently, I am trying to get the charge removed from my card because I have not received the product or a response. I can't believe that google would support a fake site. We really need to try to get this site removed from the internet.

Why hasn't this website been taken down?

Sorry the address under the company name is my own. I mistyped it when i was filling out the info. Was in a hurry to get this complaint out. Sorry.

This site is a rip off site i did receive dvd`s i order after many complaints on my part . However , the dvd`s are of terrible quality if they play only one played . The one`s that play are copy`s off t.v. by tape transferred to dvd they are terrible . Beware of this site the only way to get any thing out of them is there web site IM its on the right side of page u have to look very close to see it , i had to cancel my card ...

I ordered the complete series of boy meets world several weeks ago off of DVDdonkey (I should have known it was a scam- only the first 3 seasons have technically been released onto DVD), and i was worried that i hade been scammed, but I did eventually receive the dvds several weeks late, after countless attemps to get in contact with them. however, the dvds are of very low quality, and you can see the disney channel logo in the bottom corner. they're often fuzzy or blurry, and the dvds themselves are nothing more than regular discs with "boy meets world" printed on the front. the episodes don't even run to the end! dvd donkey is a major scam, and i wish i would have known this before i wasted my money.

DON'T USE THIS SITE.

I wish we'd have come here first. We ordered all of the Crossing Jordan dvds. Ten days ago- the php reply stated they'd contact us by email. Not a word... we've called twice - the first told us that their server was down and second time, the dvds are on back order. Checking with Visa, they padded the bill by $5.00 - the money was taken out of our account immediately. I'm printing out the dispute pdf form to send to Visa as I type this.

On Nov 25, 2007 I ordered a set of COlumbo Complete Televison Series my print out says I would be charged 100.58 they chargesd 107.72 and I NEVER rec'd the product from DVDDonkey.com I have called them 4 times left 3 email messages.

I'm glad i found this complaints board,because i was about to spend 109 brittish pounds on incredible hulk seasons 1-5 and land of the giants seasons 1-2, i would have lost a lot of money had i not asked my friend for advice and him sending me the link to this board.

www.DVDDonkey it not from Australia , it from Rusia. www.DVDDonkey it responsible for potshot en month 08/2007 when to take place declaim against on page competidor. DVDDonkey it fraud.

I ordered from them three weeks ago and have not heard anything from them since. Need some advice as how to proceed to get my money back.

dvddonkey.com, dvdavenue.tv, and tvaddicts.tv are all the same site so avoid buying from any of them. I was trying to look for an old tv series on DVD and those were the only sites I found it on. Each website looks a little different but all the content is verbatim. I called the number they provided and i received a message saying "unfortunately no one is available to take your call" during business hours after being put on hold because "all the operators were busy." I was doing my research and found that the DVD's aren't even released. So beware peeps.

To further inform everyone about DVDDonkey. Every other copies of my dvd series was freezing. I am not satisfy and will try to get my money back. I try calling their bogus hotline and off course no answer. They did never email me about my last complaint. I just sent them another email requesting for a return merchandise authorization. I hope to recover some money back. I have also filed a dispute with my bank that is pending. I paid $116.72 for the 30 series of Ally McBeal so I do hope to recover some money back. And thanks Tammy Cox for the FTC sites, I will definitely register my complaint.

I agree with Rick and if these people can be tracked down, I'd like to be the first to use their ### as a DVD player!

PS. I'd love to hear from any DVDDonkey ASSc. aka. low life SOBs

Everyone needs to know what to do so the Federal Trade Commission can step in and do something to this company for ripping everyone off. Everyone needs to go to www.ftc.gov and register your complaint about dvddonkey or any other names they are running under. The more complaint to better a pattern will form and they will start the process. Below is the letter I received from the Federal Trade Commission with my case number - YOU NEED ONE TOO!
Dear TAMMY COX:

Thank you for recent correspondence. The Federal Trade Commission acts in the public interest to stop business practices that violate the laws it enforces. Letters from consumers and businesses are very important to the work of the Commission. They are often the first indication of a problem in the marketplace and may provide the initial evidence to begin an investigation. The Commission does not resolve individual complaints. The Commission can, however, act when it sees a pattern of possible violations developing.

The information you have provided will be recorded in our complaint retention system. This computerized system enables us to identify questionable business practices that are generating numerous complaints and may be in violation of the law.

Thank you for providing information that may be used to develop or support Commission enforcement initiatives.

So - EVERYONE NEEDS TO REGISTER YOUR COMPLAINT TODAY!

Ordered a DVD Set of "How the West Was Won" for a Christmas Gift...ooooooo I had a sick feeling when I couldn't get the operator or email to work. Will call the Credit Card company tomorrow.

I too ordered a complete boxset of the columbo series, they swindled over a hundred dollars from me, this company seems to be linked to several other dodgy companies and they are taking everyone for a ride.
Beware of the DVDplanet.org as well.
Someone must be able to do something, somewhere.
They are guttless swine preying on people thinking they are getting a good deal, and especially at christmas time, you ###!

I think if somebody gets these people, they should beat the ### out of them! I ordered off of them and can't get a hold of them as well.

I order some DVD from DVDDonkey, thinking their prices were a little cheaper than other sites. However, I had nothing but problem from them. First, I never received my 48 hr. notice. Then, they charge me a fee that they call system charge of $7.14; which was supposed to be charge by my bank. That was a lied, because I asked my bank about it. Next, their tracking that they gave me never worked till the week I was going to get it, which was about 15 days later. After the day I filed a dispute is when my order arrived. I only got through their CSR line onced, since then, it was always, no answer. I email them, but they just kept sending me emails that my order is being deliver/process and if I was to cancel, they were going to even deducted more off my actual payment. It was until I opt to cancel that they actually sent the DVDs. I was pretty upset by then. So far, the ones I view are okay. However, I advised anyone considering to order from them to not. I will never order from them again. They have the worst service of all. I got charge extra and it was not worth the discount. In the end, I probably paid about the same price if I had order from reputed sites; such as Amazon.

I ORDERED A SET OF SIX MILLION DOLLAR MAN DVD'S FROM THIS COMPANY LAST WEEK AND HAVE YET TO GET AN E-MAIL CONFORMATION ABOUT MY ORDER. I CALLED AND GOT THRU ONE TIME AND WAS TOLD IT WAS SHIPPING. NOW MY CREDIT CARD HAS BEEN CHARGED FOR ABOUT 7.00 MORE THAN MY ORDER AND I CAN NOT GET ANYONE TO ANSWER THE PHONE OR CONNECT TO A LIVE CHAT. I WISH I HAD FOUND OUT ABOUT THIS COMPANY BEFORE I ORDERED. MY CONCERN IS WHY THEY ARE ALLOWING TO STAY ON THE INTERNET. IF ALL THESE PROBLEMS ARE BEING POSTED, WHY IS IT NOT SHUT DOWN?

I recently ordered the complete set of Perry Mason (all 12 seasons) and received them after some minor delay, which did not really cause a problem. The challenge I have is, the first disc of the first season would not play all the way through. I called and was told a replacement disc would be mailed to me and I could return the faulty disc in the same package. The replacement disc has never arrived. I have since discovered: 1) additional faulty discs that won't play through 2) multi generation episodes that are very fuzzy and poorly recorded, and have the Hallmark logo in the bottom righthand corner of the picture 3) discs with scratches on them (these are supposed to be brand new dvd's) 4) duplicated episodes on different discs. It seems apparent that no effort will be made to correct these problems and that no one is in charge of policing such marketing abuses. That being said. If DVDDonkey continues to function on the internet they should be made to place money in escrow to rectify the apparent large number of shoddy products they have placed in the marketplace.

I purchased my item from DVDDonkey.com approximately 5 weeks ago and still have NOT RECEIVED this item up to this date. The money was taken from my bank account and I have made several communications with this matter and have just been and keep getting fobbed off,lie after lie, I find this a crap customer service and I am now getting EXTREMELY ANNOYED at this standard of SERVICE. Complete SCAM and my advice is not to buy from this company!

I just ordered a Christmas gift for my husband from dvddonkey yesterday, without realising that they're a scam. What should I do?

Wow! I am amazed at the complaints that those sites are getting.
I am glad I found this page because I was going to order the Wonder years series from them.

But for the past 3 weeks I've been doing thorough research on these sites and like one of the complaints before said, they are all the SAME site whether it's "DVD-Donkey" "DVDdiesel" "todvdornottodvd.com"...they are most likely run by the same people and one of the main clues that it's them is the web page style. Google for instance "Summerland DVD" and all their sites will come up, and the prices are exact and the coverart is exact. and prices. That "buck toothed" Donkey caricature on the page, a picture of the hulk or my favorite, Billy bob thorton from Bad Santa is your Warning sign! When you see them run don't walk!

First of all, $299.99-$599.99 prices for the complete series of (insert series here) is ridiculous and a rip off to begin with no matter how much discs there are in the set or rare the series is. None of it is official anyways. All "fancy" bootlegg, and this is why so many complaints about defective discs. Most likely they spend thousands and thousands on advertising and can't meet the demands of buyers so they don't send anything sometimes.

When big money is being spent you have to do extensive research online and even go to the better business bureau's official website to see if there are any complaints about them. It's sad that ALOT of us online buyers forget about this service; they are here to expose these sites and hear from both ends. You can file a complaint against any business there as well.
Any credit card processing system that doesn't have the "https://"
which "S" stands for security, stay away from it.

THIS IS MY CONVO WITH (KAREN) PERSON MY MUM SPOKE 2 ON LIVE HELP.

Please wait for a site operator to respond. You are now chatting with 'karen':

karen: Hello. How may I assist you?
you: HI I HAVE ORDERED DVDS AND STILL HAVE NOT RECEIVED THEM.
karen: Can I have your Order Number please.
you: AIN'T GOT THE NO WITH ME AT THE MOMENT MY DAUGHTER HAS IT ALSO I HAVE HAD NOT RECEIVED THE EMAIL I WAS TOLD I WAS GOING TO RECEIVE BUT THE MONEY HAS BEEN TAKEN OUT OF MY BANK
you: I AM LOOKING FOR THE ORDER NO KNOW.
karen: Thank you.
you: PLEASE CAN YOU CHECK THE NO OFF MY ADDRESS AS THE BANK HAS MY ORDER NO TO STOP ANY MORE PAYMENTS BEING TAKEN OUT.
karen: Can I have the complete name and e-mail address you entered on-line while purchasing.
you: welshcarlie@aol.com.
karen: your order number is 167551.
karen: please keep for further needs.
you: ok.
karen: based on our record your order is still on the process of being shipped at the given destination.
karen: we will notify you thru email once your order has been shipped together with your new tracking number.
you: where was the email that i was supposed to have had confirming my payment.
you: i am a bit concerned as what i have read over the internet is that you are scamming people.
karen: do you have another email account except from welshcarlie@aol.com.
you: no.
karen: because we are having technical problem in sending emails in your account.
you: if you are are having problems with that email please can you use the following.
karen: we are having technical problem in sending emails in an aol account.
you: can you use the following hotmail.
karen: we are also having one in a hotmail account.
karen: we are sorry for the inconvenience.
you: is there any accounts your not.
you: can i ask for my order to be canceled and be refunded.
karen: you provide us a yahoo account.
you: yes.
karen: okay.
karen: thank you.
you: you will be using this email account and when will we receive it.
karen: yes.
karen: please give us another 3 business days.
you: ok.
karen: to follow up the shipment of your order.
you: ok.
karen: Is there anything else that I can help you with?
you: no thank you.
karen: You are welcome.
karen: Thank you for chatting. Goodbye
karen: Have a nice day.

FAKE!

Well, this will end me ever using the internet to order anything - I guess I am a victim too - I ordered the complete Rifleman series and haven't gotten anything yet. Their email address to check on your order doesn't work either. I'm out of $132.00. I sure hope that someone can figure out a way to track these people down. This is especially bad since it is around Christmas - they should be ashamed of themselves.

I WAS SCAMMED AS WELL! I ORDERED THE COMPLETE BOX SET OF SABRINA THE TEENAGE WITCH 1-7 SEASONS
I DIDN'T RECEIVE NO E-MAIL N HAVEN RECEIVED MY DVDS THEY TOOK $135 OUTTA MY BACK THE NEXT DAY
THIS IS A SCAM! DO NOT ORDER OFF DVDDONKEY!

I ordered and paid for the complete Spin City series on 10 Oct 2007. I too had given up hope of getting them until to-day when a package arrived from Canada containing my order. I ordered from DVD donkey but my package was delivered from DVDavenue.TV. This has restored my confidence. Maybe its just a case of waiting long enough. I had no response to my E-mail queries either.

RobQ.

Do not get internet service with Net Zero. They debited money out of my account after I canceled service with them after three months of telling them I canceled service they told me it showed where I did cancel my service. But when my bank statement arrived it showed they were still taking out money. I had to send a letter to the Attorney General to get them to stop and put the money they stole over the course of three months back in my account. I don't want anyone else to get scammed like I did from this company. What a bunch of crooks!

They got us both scammed on the same day. I placed an order that very same day for the Summerland DVD set. I was billed $127.07 and never got a confirmation email. I've tried contacting them and failed just as you did. I'm sending a letter to my credit card company hoping to get the charge taken off. I wish you luck.

You can contact them in the LIVE HELP section to get your tracking number. Its not dvddonkey causing the problems it is the canadian mail service. Took 8 weeks to ship it from manitoba.

I also have been scammed by this company. I have noticed that there are several of these companies operating in the same manner with different names for their websites but intrinsically are all and the same. My husbands credit card was debited and I have sent them threatening emails and saying I didn't believe they are a legitimate site and will retract my payment, but even then I have had no reply. Keep away from these sites! Always make sure that the payment area is secure, this site wasn't, my own fault and I will be very careful from now on...

This company is a scam. I have now found this out after ordering 2 full sets of dvds from them and not getting the email confirmation, tried contacting them via email as that is their only solution listed on the many different web names they use. So far, I have found over 6 different web addresses for this same company and have been able to track a couple down through the back door. It appears they are located in Ontario Canada.
I've already contacted my credit card after reading the many complaints about this company on line and not getting any response from them via email.

Here are just a few of the sites I've found so far
tvaddicts.tv
dvddonkey.com
todvdornottodvd.com
dvdavenue.tv
ultimatedvdshop.com
dvdcraze.tv
dvddiesel.com

Please do not order anything from this company as they are not legite and will cause nothing but grief when trying to get your money back.

I've never had a problem ordering online for anything but this is the one place that I will make sure no one else orders from.

Is there some place out there you can notify about frauds like this for internet sales?

I ordered Dean Martin set of15 DVD's. The same day my bank Florida Telco the department of fraud prevension called me to ask if I would like to let this transaktion go trought, I realized that the print I had for confirmation had no amount and the price they was trying to charge me was more then the one I agreed to pay. I am so pleased with my bank I had all my money back.
But BE AWARE that when you did the transaction w dvddonkey it was not HTTPS ( it was only http - NOT SECURE ), so your information is out there in Internet not protected.
I had to cancel my debit card and reorder it with new number.

Call your Credit card company ASAP.
My bank took care of me and I had full refund in 3 days.
Good luck.

I got scammed as well:((( It was my birthday present for my 18th birthday, a dvd set,. and mum and my brother saved together some money to get it to me:(( and well of course i have not got it,. i hate it how they first answered my letters and i spoke to them on a live chat and they were like "we assure you this we assure you that, no worries!

How do you reckon you could get your money back by involving the credit card company..,? Do you think it will be possible to get my money back that way if it has been over 4 weeks.., i sure hope so anyhow! I appreciate any answers,. some light in the darkness,. or whatevs:]

LOOKS LIKE I'M ANOTHER IN A LONG LINE OF SCAMMED DVDDONKEY "CUSTOMERS" JUST OVER 55GBP FOR A SET OF DVDS. CANT CONTACT THEM, NO TRACKING NUMBER FOR THE GOODS ISSUED, WONT REPLY TO EMAILS[ THAT IN ITSELF IS NEARLY IMPOSSIBLE TO SEND TO THEM... HAVE A LOOK AT THEIR BLANKED OUT, NONFUNCTIONAL CONTACT US PAGE] WHAT YOU TRY IS TO JUGGLE WITH THEIR SITE ADDRESS, CAPITALS, LOWER CASE ETC AND YOU MIGHT MANAGE TO GE AN EMAIL AWAY, BUT I'M STILL WAITING AN ANSWER SIX WEEKS DOWN THE LINE. I HAVE GOT THE CREDIT CARD COMPANY INVOLVED AND SO FAR I HAVE A TEMPORARY REFUND PENDING INVESTIGATION..PLEASE BE CAREFUL AND VERY AWARE OF THESE S***.