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Disney Movie Club Complaints & Reviews

Disney Movie Club / this feels like some sort of scam

La
Oct 17, 2018

So I'm doing some surveys on the web, and I completed a few I think, and I get some rewards I have to choose. I choose Disneymovieclub, and buy 2 movies for $1 and a third for $14.99. I wait a short while, and my package arrived. I open it, and the box didn't have any movies in it :( so...

Disney Movie Club / want to cancel and get my money back-can't get a person on the line

Mc
Aug 06, 2018

I picked this thru a survey-had to pick something, this was a $1.00- should have read the fine print I guess. Got these movies, then $ 40.39 came out of my account 7/31, I made sure the card was sent back saying no choice wanted, then$ 25.90 7/28. I received a letter saying I had to...

Disney Movie Club / says its declined

Pa
Jul 12, 2018

I signed up, and that's fine. I buy movies all the time. But I CANT LOG IN!! And I'm on vacation out of the country so I can not call to ask questions and stuff. And they don't have an email contact for anything. And I need to decline the featured title by the 16th because I do not want...

Disney Movie Club / did not get a refund for a return

En
Feb 11, 2018

I sent 2 movies back on December 1st. I got an email on December 14th saying that my movies were received and that I would get a $40 credit on my credit card after they were processed. It is now February 11th and I still have no refund. Disney's automated messaging says that the credit wa...

Disney Movie Club / membership

Cm
Jan 25, 2018

My husband signed up for DMC and in an effort to do something nice for a family, I signed up for one under their name and address but with my payment information.They refuse to honor the membership because that the billing address was used on another account. A billing address is for payment and...

Disney Movie Club / disney movie club

Ca
Jan 17, 2018

They sent me two of the same movie, and charged me twice, within a month apart. I called them. The girl I spoke with was rude. (This was after googling customer service, because the number they give you on the statement, you can not get through to anyone)She Said I must not have returned...

Disney Movie Club / money I didn't approve of coming off my card and im pissed

Br
Dec 16, 2017

I am sending recent movies back as soon as they come in and I want a refund. There has been over 200 dollar worth of movies come off and I didnt approve. I am cancelling my order and I want my debit card taken off now. I am on the verge of taking legal action. I have plans for my money...

Disney Movie Club / 4 movies

Em
Nov 27, 2017

Disney Movie ClubI paid for and ordered these movies 2 to 3 weeks ago and still have not received them. For this being my first order as a new customer, I am very unhappy. Far from being pleased to be a customer. Please resolve this issue as soon as possible. Monsters Inc Moana The good dinosaur. Wreck it...

Disney Movie Club / dvds not received

Fr
Nov 08, 2017

I received a promo by mail about buying 5 DVDs for like $0.99 and then after that getting one or two discounted. There was also a promotion that if I signed up I would get a Moana blanket for free. I placed an order for 7 and mailed a check on 10/1. On my bank statement, the check wa...

Disney Movie Club / too bad

Cl
Sep 29, 2017

What in the world did you do with a beautiful channel like this? You should find a different name for this because it's not a pure disney anymore. Not even these stupid H.Montana tv-series. Do modern children watch this crap? Stop brainwashing our children. Where are the old kind...

Disney Movie Club / unauthorized credit card charges

Ca
Jul 25, 2017

On 7/25/17 I was charged $33.90 for my subscription that I canceled months ago. I tried calling and that didn't help so now i am making a complaint. I enjoy disney movies and everything but i do not have the Money right now to pay for this subscription that I canceled so i would like this issue taken care of as soon as possible. thank you and good day.

Disney Movie Club / disney movie club

Cl
Jul 07, 2017

Disney Movie Club continues mailing letters and packages (w/ DVD & Blueray videos) to our business address, even though they have been notified on numerous occasions that they are mailing to the wrong address. They keep mailing stuff to Lindsay McGlamery. I've notified DMC that the addre...

Disney Movie Club / fraud and not authorized by me

Sh
Apr 07, 2017

Someone frauded me and used my credit card online and would like to be refunded. In full and have already spoke to my bank which is Bank Of America and they said to contact disney movie club and they were confident that you would refund my funds back on my card so if you could please call...

Disney Movie Club / customer service who behaves arrogantly...

Mo
Mar 09, 2017

I have been a member of the dm club for years & I have never spoken to anybody in customer service as arrogant that this this gentleman, zac (A phone call I have placed on 3/6/17 at 7:50pm mst) has delivered. I asked when my pre-ordered movie, moana is coming in. He said"well let me...

Disney Movie Club / star wars new movie

Ri
Jan 11, 2017

I'm very disappointed in the new movie not what I was expecting at all the force awakens was very good and I think every one was looking for the new one e to carry on from that but no yet again you go back in time to before the first movie your ratings would have expected been alot higher...

Disney Movie Club / the movies and accounts

Ke
Sep 20, 2016

I think that your company should allow movies to be free for the whole subscription and that your company should allow youtube to have the movies for people to watch so let the people who do not have enough money to get movies get the movies for free or you might lose coustomers cause of...

Disney Movie Club / a disney movie

Em
Jun 20, 2016

In the princess diaries movies (Princess Diaries and Princess Diaries 2) are completely different to the books (As I have read all of them). To start Princess Mia is not from San Franciscoz she is from New York City. I accept that the first movie is remotely the same as the first book but...

Disney Movie Club / hannah montana

Re
Sep 01, 2015

I hope after the VMA'S and Miley Smoking Pot on camera as if it's not a big deal at all and her Potty Mouth, that you will no longer be putting Hannah Montana back on the air. Miley can live her life as she sees fit, however the minute you put that show back on the air all those young and...

Disney Movie Club / won't let me cancel/unauthorized charges

Pe
Apr 27, 2015

won't let me cancel/unauthorized charges I called and canceled my membership Feb/2015. Returned all the DVD they sent to me, but they keep sending to me back DVD I didn't ordered from them. They force you receive their new movie, and make the form very difficult to find how to call...

Disney Movie Club / returned to sender

Ch
Apr 22, 2014

I called to cancel my account so i would buy out the remaining movies to complete m contract. Ordered my movies to my work address, got my email that it was returned to sender. tried again, same thing. they never showed up at my wok address at all. Tried my grandmas house street addre...

Disney Movie Club / charges for declined dvds

Al
Feb 26, 2014

This is now the third time i received confirmation that i declined a featured dvd and they sent me the dvd anyway! I'm sick of wasting my time unnecessarily standing in line at the post office to return these. My time is worth money too, and to have to take time out of my business day...

Dis*disney Movie Club / unauthorized charges

Az
Nov 26, 2013

There was a charged record at my credit card yesterday afternoon, about 30 dollars But I don't even know what the [censored] was happened because that time I was sleeping I didn't buy anything here and I don't think any company or anybody could even know my credit card number So I blocked the card

Disney Movie Club / incompetent customer service

Xx
Jul 02, 2013

Been a member for a few months now. Initially things went well, however, as of recent service has become pretty awful. Started when I recently ordered a DVD to complete my third of six DVD commitment to the group. Paid for and received movie and everything was good. Got a copy of another...

Disney Movie Club / charged for a declined movie

Je
Jan 23, 2013

Since I joined the Disney Movie Club I have declined every feature. A movie came in the mail and when I called them to let them know that I declined it. They said that I missed to decline the feature of the month. I don't know how to prove it now and they are charging me for the movie...

Disney Movie Club / featured title

Gr

Even though I declined the featured title I was still charged for it, causing my credit card to be overcharged. When I contacted them they said it was to late for them to cancel, but they were still able to include a return envelope.

Dis*disney Movie Club / what should I do?

Pe

I have ordered DVDs from it once, but later, there were constant charges about $28~30 on me credit card record each month! what should i do to stop it?

Disney Movie Club / disney movie club

Fo

Ok. So I need to cancel my member ship because I am under 18. My mom has been getting very mad. We haven't bought anything for the commitment thing. And yet we don't want to buy anymore. So please just cancel my account.

Disney Movie Club / either disney movie club, or one of their affiliates signed us up for a fraudulent account

To

Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn’t stop sending us bills and notices for many months (still coming as of today). The credit card...

Disney Movie Club / attempts to decline monthly featured selection

La

I can't find the featured selection on the site, so I can decline it! Also, there have been other misleading things the "club" has done.

Disney Movie Club / wrongful billing

De

L'm wrongfully billed, l have receipts from payments since february - june2011. They are trying to bill me for dvds returned, dvds never received or ordered by me,

Disney Movie Club / disappointed customer

Dr

I joined this club to obtain movies for my grandaughter. Placed first order in time for christmas - received nothing by jan. But they had cashed my check! Called them.. They sent my movies to someone else and had all my info incorrect! Finally got movies.. Then ordered more... This order...

Disney Movie Club / fraud

Ra

Well I can tell you that my experience with the Disney Movie Club has been just awful. First I ordered my free movies, paying for just shipping of course, at the prodding of my boyfriend because it seemed like a good idea at the time to include some kid friendly movies into our collection...

Disney Movie Club / fraudulant charge on cc

Aa

I received a fraudulent charge on my CC, never signed up for anything nor have I ever signed up for a club like this, I know how they work. I went through my Visa card fraud protection and they refunded the charge and I thought that I was finished with them but then I received another...

Disney Movie Club / not quite sure what to think

Le

OMG- hillarious! Here is my exprience with the Disney movie club. Then you decide either way. I went online & ordered my 2 movies on April 6th. I was looking for an Easter present for my 6 year old daughter. Gave it plenty of time to be shipped by Easter-right? I ordeded Snow White and...

Dis*disney Movie Club / unauthorized transactions

Ma

I have noticed three unauthorized transactions on my postepay visa electron card from dis*disney movie club us of which I do not know anything about. They started with a 0, 77 € charge in january. Then another 18 € unknown bill was charged in february and finally a 28 € one in march. Then I blocked the card.

Disney Movie Club / ships movies I didn't order!!!

Sa

Disney Movie Club emailed me today to confirm an order I never even placed! And it's for a movie I wouldn't order in 100 years! I've had trouble with them in the past, too, when they weren't counting my full-priced orders against my membership commitment. If I get thi...

Disney Movie Club / accused me of not paying, well l did pay, and I have a receipt

Wr

Nco financial services - disney movie club has a bad acccountant, they are accusing me of not making a payment, we'll l got news for them, because l did make an early payment of twelve dollars on december 27, 2010. And yes l have a receipt of payment. I think that was ignorant and uncalled...

Disney Movie Club / did not order movies took money out of my account without my authorization

Ch

hi im from dallas tx i got into disney movie club cause it sounded good at the time. well i cant get of hold of any one they r shady taking a order i did not order did not give athorization for pissed on that. going to try to see if i can get my money back. scam scam do not get in thi...

Disney Movie Club / pricing

Ti

The club seems like a good deal at the outset. If you do the math you're spending just a few dollars for five DVD's, which conceivably could cost you almost $100. The rub is that fulfilling your agreement to buy four more movies within two years does not come cheap. The only way...

Disney Movie Club / scam

Na

Member No: 4804989 I joined the Disney Movie Club about 2 months ago when I saw an ad for special Disney movie prices. Naturally, after determining it was an official Disney site I joined and paid the price for the introductory movies. With the holidays and travel I neglected to check my...