DVDdonkey.comWebsite scam!

K
This review was posted by
a verified customer
Verified customer

Odered the Red Green show Complete DVD. Charged my card for $163. Never sent items. They will not responed to any emails, phone calls, or talk to me on live chat. I have sent the information to my credit card company to have them refund the money to my card but who can I report this website to. This is obviously illegal and they need to be stopped. And convicted of fraud.

Please help me with this problem. Any help will be greatly appreciated.

Kevin.

Responses

  • Cr
    crk4xb Dec 03, 2009

    Ordered Dean Martin Celebrity Roasts Collectors Edition 15 DVD set on 12/20/07 for Christmas gift and never received. Attemped to research and reorder and was charged a second time, never received. So I am out $68.99 plus $68.99 plus shipping.

    0 Votes
  • Ge
    Geo Noc Oct 15, 2009

    Same thing happened to me. I ordered two sets of Dean Martin Roasts, they charged my accout $173.91 for the DVD's which i've never received. I've made several attempts to contact this bogus company with no results!

    0 Votes
  • Je
    jeffrey May 14, 2009

    I purchased freddys nightmares from dvd donkey about 7 months ago we could never contact them we then contacted the better buisness beruru an the dvds shipped but they were of poor quality i think they were bootleged.

    0 Votes
  • Zu
    Zurtok May 05, 2009

    I ordered some dvds from them. That was last year. All my e-mails have come back as could not be sent.

    0 Votes
  • Al
    alyssa Sep 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have never had an online shopping experience this poor in my life.. I ordered seasons 1-10 of Beverly Hills 90210, That should have included over 55 discs..

    I have no season 9... 5 season 5 disc 5's... 4 discs that won't play.. a random "Murder she wrote" another random "Good Times".. and none of them were labeled or in order for me to figure out that i got jipped until a week later!!

    0 Votes
  • Ri
    Rita Diefenbach Aug 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    OH YEAH,
    The donkey got me too. Ordered back in Dec, never got anything but the charge. They did email off & on for a couple of months, backorder b.s., still nothing.

    0 Votes
  • Ga
    Garold Mills Aug 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Same thing happened to me as well.

    0 Votes
  • Pa
    Pam Swier May 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This fraudulent company will return e-mails with another fraudulent company...BEWARE: TVaddicts.tv

    0 Votes
  • Pa
    Pam Swier May 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered The Man from U.N.C.L.E. The items were never shipped. I called repeatedly and was repeatedly told here is the tracking # with Canadian postal service, but when I checked with tracking, it was never sent. THanks to my credit card company, they credited the amount charged about three months later. This company is DEFINITELY FRAUDULENT!

    0 Votes
  • Pe
    Petru Branea Apr 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I've ordered a set of DVD-s and after a while, as long no package arrived, I tryed to ask for refund, but the return adress is not functioning. The money for the package have been withdrawall-ed already

    0 Votes
  • Th
    thomas l young Mar 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Recieved dvd's and some worked and some did not. Poor quality was another issue. I called and was told another set was being sent and to send others back free of charge. That was 12/27/07 and today is 3/28/08 and nothing was heard of yet. Calling will not work and will not email back.

    0 Votes
  • Gr
    Grace Denault Mar 13, 2008
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    a verified customer
    Verified customer

    I Never received complete G.I. Joe boxed set when we purchased it In january even though the emails we got from them said it was in back ordered and then we got an email saying it was shipped...

    0 Votes
  • El
    Eli Penelin Mar 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The real phone number for DVDDonkey is [protected] but you have to leave a message. The company is also online as www.primedvd.tv but the site is down. We ordered from them Dec 13th, had several emails saying the merchandise was back ordered. Tried to phone them. Number 1-877-7-TV-SHOW temporarily diconnected. We reported them to our credit card company. It was charged back with no questions asked. If enough people complain then the DVDDonkey (and it's various entities) will lose their credit charging privileges and will lose their merchant account. Please report them.

    0 Votes
  • Su
    Sue Asher Feb 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the Dean Martin Celebrity Roasts, in December, they took $95.32 out of my account. I have never received the merchandise, just bogus backorder email and when I call them the phone numbers are out of service.

    0 Votes
  • So
    sonya babcock Feb 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    dvd donkey has commited credit card fraud as far as i am conserned. they ripped my father off of 200.00 dollars. they need to be investigated for fraud and concealment of a crime. we all need to get a petition going and have their ### hauled into court.
    Sonya

    0 Votes
  • To
    Tom Schomaker Feb 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered all the dean martin roasts dvd's from this company and they sent me an email stating that they were refunding my credit card but they have yet to do this. This is a federal offense mail fraud. The state involved needs to take care of this.

    0 Votes
  • Ti
    tina Feb 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am having the same experience.

    0 Votes
  • Jo
    John Cole Feb 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sorry, One more thing I forgot to mention, Donkey DVD who bills under many fake addresses has my credit card account number. I'm sure to cancel it soon. What a fracking hassle.

    0 Votes
  • Jo
    John Cole Feb 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    How can this scam thrive on the internet? I found this site on a google search. Are there any responsible companies out there anymore? I am not going to order anything on the internet anymore. If you legitimate companies want to have a thriving business then you had better police you own.

    DVD DONKEY Don't fall for it like I did. Crooks to the CORE!!!

    0 Votes
  • Jo
    John Cole Feb 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been dealing with this rip off company since January. I ordered American Dreams, all 3 seasons, to the tune of $128.00. They said it was available, then sent an email that it was backordered. I tried to contact them by phone and email, to no avail.

    I contacted my credit card bank and launched an investigation. Then I got an email from donkey that said , a month after my order and after they had charged my card that it had cleared my bank and that they would be shipping my order.

    Today I got another email from donkey stating that my order was on backorder, again. Can you get anymore corrupt than this?

    0 Votes
  • Su
    Sue Feb 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    DVDDONKEY.COM IS A SCAM!!! I ordered a Quantum Leap Box Set on December 12, 2007, and my credit card was billed $108.72 on December 17th (was only supposed to be billed $101.58). I knew this was not a good sign, because valid companies don't bill your credit card until the items are shipped. I kept contacting them every other day via Live Chat and email, and they kept telling me the DVDs would be sent by the end of the week. I never received them.

    Then I get an email saying the DVDs were on backorder. I received this email numerous times, so I finally canceled my order on January 21, 2008 and requested a refund. I never received a response back, bit I did get a return receipt that my email had been read! So I know they saw it!! Today I contacted my bank, and they are crediting me back my $108.72.

    I have ordered many things online, and have never had a problem! DVDDonkey sucks you in with their low prices, and then rips you off!!!

    I guess it's true what they say, if it seems too good to be true, it probably is!

    0 Votes
  • Da
    Danny Childers Feb 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a dvd on 12/06/07 - amount of 238.32 was charged to my credit card on 12/07/07. I received two notices that dvd was backordered. After the first backorder notice I request a refund. Today, as of 2/12/08, I've yet to receive dvd nor refund.

    0 Votes
  • Rf
    R. Frank Jones Feb 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They scammed me, too. Oddly enough, after I filed a report with the Alberta branch of the BBB on 2/12/08 (yesterday) I've received 3 emails from "TV ADDICT" first telling me they're refunding my money & then a backorder notice from DVDDonkey with a link to apply for a refund that goes nowhere. If you enter the information on DVDDonkey into the BBB's main complaint site, you will receive several listings for "TV Addict, & DVD Avenue" with addresses in Alberta, Saskatchewan, & Florida. (Must be their summer place...)

    The BBB in Alberta did check the address & found it to be false, but that & notifying my bank seemed to rattle some cages for me to get 3 email responses in the space of 4 hours.

    I suggest that all of you file a complaint on the BBB's website & notify your banks if you have not already done so. The only way to stop these thieves is to turn the heat up. Ultimately they can be tracked through the IP addresses they're using.

    Here's the BBB address: https://odr.bbb.org/odrweb/public/GetStarted.aspx
    This only takes a couple of minutes & might help get the fire started.l.

    0 Votes
  • Cj
    CJ Feb 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered 2 months ago. Still no product. They don't reply to calls, they don't answer emails. It's a good thing I don't know where this company is. It would be worth the airfare to hunt them down.

    Wish I had read all of this 2 months ago...

    STAY AWAY!!!

    0 Votes
  • Mi
    mike greene Feb 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Same as all the rest on this website. This company is a fraud. Billed the credit card and never delivered the merchandise. Get them off the internet. Would like to see them incarcerated.

    0 Votes
  • Gu
    Gueorgui Gueorguiev Feb 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I see my comment will be just another drop in the sea of complaints , but here it is . On 01/19/2008 i ordered the young Indiana Jones chronicles for what it seem to be price too good to be true . Anyway i fell for it and make the order . Two weeks later i got nothing but the charge on my credit card , so i call my bank and they give me credit for the amount of the supposed purchase . That being done there remain the question , how crooks like it could roam freely around the net , being able to charge credit cards after so many complaints ?

    0 Votes
  • Da
    Dana Neuberger Feb 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Ordered DVD set on 12/3/07, they subtracted $117.72 from my Visa card on 12/4/07. As of 2/1/08, still no DVD's or refund. Phone number never has anyone you can talk to--just "leave a message". Every email says product is back ordered.

    0 Votes
  • Jo
    John Mitchell Jan 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If you can track further into the information provided below, you can find out exactly who the website is registered to. The information below may only lead you to a remote server, but like I said, if you have more power than I, you get deeper involved and get additional information. Might be able to contact somebody to shut this site down via the webhost provider.

    If this helps anyone out, I'm happy. If not, oh well.

    I was going to suggest to people I know to try this company out, but after seeing these complaints on random sites via Google search, forget it.

    Name: www.dvddonkey.com
    IP Address: 72.52.6.89
    Location: Hollywood, FL (26.050N, 80.122W)
    Network: PROLEXIC

    NeoTrace Trace Version 3.25 Results
    Target: www.dvddonkey.com
    Date: 1/31/2008 (Thursday), 8:21:56 PM
    Node Data
    IP Address Location Node Name
    72.52.6.89 Hollywood www.dvddonkey.com

    OrgName: Prolexic Technologies, Inc.
    OrgID: PROLE
    Address: Prolexic Technologies
    Address: 1930 Harrison Street
    City: Hollywood
    StateProv: FL
    PostalCode: 33020
    Country: US

    NetRange: 72.52.0.0 - 72.52.63.255
    CIDR: 72.52.0.0/18
    NetName: PROLEXIC
    NetHandle: NET-[protected]
    Parent: NET-[protected]
    NetType: Direct Allocation
    NameServer: NS1.PROLEXIC.NET
    NameServer: NS2.PROLEXIC.NET
    Comment: http://www.prolexic.com / NOC hours are 24/7
    RegDate: 2005-07-11
    Updated: 2007-06-27

    RTechHandle: HOSTM528-ARIN
    RTechName: Hostmaster
    RTechPhone: +[protected]
    RTechEmail: [email protected]

    OrgTechHandle: HOSTM528-ARIN
    OrgTechName: Hostmaster
    OrgTechPhone: +[protected]
    OrgTechEmail: [email protected]

    0 Votes
  • Pa
    Paul Chwalebny Jan 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My credit card was "doubled charge" for one order. It took 3 weeks to get the DVD's (they were copies, as if someone taped the episodes form the TV series). I called and aslo emailed, no response. I hope someone does find out what can be done about the false charges.

    0 Votes
  • Jo
    John J Jan 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Report them here --internet fraud-fbi complaints

    http://www.ic3.gov/

    0 Votes
  • Pa
    patty a miller Jan 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a tv series for a gift that is impossible to find and they had a special for 99.00 I never received the purchase or an E-mail or confirmation just a order number. and their ad is still on the web I cant believe it cant be taken off. They are frauds!!!

    0 Votes
  • Ka
    Kathy Dentremont Jan 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also wish I had read this bs about this site.
    I am filing charges with the Atty Generals Office and with the Postal Attorney General.
    I lost 175 dollars on this bogus site.
    I cant beleive they havent been shut down as of yet.
    I would like to start a class action suit against this site.
    Anyone interested let me know
    and GAWD WHY DO I FEEL DVDDONKEY SET THIS BS UP TOO????
    however I must say.........PERFECT NAME FOR THEM!!!
    DONKEY i.e. ###

    0 Votes
  • Sa
    Sandra Weiller Dec 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Fell prey to the same thing. Placed an order for a Christmas gift. No confirmation. Charged more than receipt on Visa Account. Never received product. Have written to credit card holder for assistance.

    0 Votes
  • Sa
    Sandra Weiller Dec 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the Wonder Years as a Christmas gift on December 5, 2007. I printed out the receipt and never received a confirmation in the promised 48 hours. After a week, I began e-mailing for a response about my order, and then tried the telephone number only to be told that all operators were busy; followed by, "I am sorry, your party is not available, please leave a message." I left them a message alright. On Monday morning, December 17, at 5:00 a.m., I received a phone call from someone who did not speak English. Of course, the whole family was still sleeping and a lot of the conversation was recorded on our answering machine. I kept telling this women I could not understand her, and the only thing any of us could understand was DVDDonkey. I screamed at her out of my frustration of being awakened at that hour and not understanding the caller. Of course, the caller hung up. The charge on my receipt was $78.00, which included over $19.00 in shipping charges. When I received my Visa bill, the charge was $85.32. Just today, December 30, I received an e-mail, that they are getting ready to ship my order as my credit card has now been processed. I did respond as I have already alerted the credit card company and will be reporting them to the FTC. I am so angry at being vulnerable enough to be duped like this. I have shoppped online for several years, never to have anything this slimy occur. I wish I would have reviewed them before making this blunder.

    0 Votes
  • Ri
    Rick Sinkel Dec 29, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Ok, all these places are bad and we've all been scammed. Is there a legitamate place to get these for this price

    0 Votes
  • Ba
    Barbara Gehrmann Dec 29, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I ordered Stargate 1 in November and was charged 238.32 on my credit card. I called on Dec 16 and left a message. No response. On Dec 18 I chatted on-line with Windy and was told the DVD was on back order. She disconnected before I could cancel. I chatted with later with Micky, Laura and Nancy. All of them disconnected beofre confirming the cancellation. I have sent three E-mails and they were undelivered. I will call again but do not expect to be given a credit. The DVDs were never received and now I have a bill that must be paid. What can we do to stop this fraud.

    0 Votes
  • Br
    Bridget O'Reilly Dec 28, 2007
    This comment was posted by
    a verified customer
    Verified customer

    PAID FOR DVD JUDGING AMY AND HAVE HAD NO RESPONCE FROM THEM SINCE 2DEC HAVE SENT 6 EMAILS NO RESPONCE AND PHONE NUMBER IS FAKE ALSO

    0 Votes
  • Ti
    Tim Traywick Dec 27, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the 90210 series DVDs for my wife for Christmas. The confirmation e-mail that was supposed to arrive withing 24-48 hours never came. after numerous attempts to contact them, i finally had to contact my credit card company to have the charge removed from my account. DO NOT ORDER from this scam company!!!

    0 Votes
  • Ja
    Jacqueline Moody Dec 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also got suckered! I ordered the complete set of Get Smart for my dad for Christmas - I ordered it three weeks before Christmas, and didn't receive it till the day after - When I opened the package the dvds were copied and poor quality with the TV Land logo appearing on the bottom corner - However the first DVS was The Six Million Dollar Man and the third DVD was Perry Mason! I left several messages along with a not so nice letter and have not heard anything - I will file a complaint with the BBB as well as anyone else I can file with. These people need to be shut down and prosecuted as far as I am concerned! What they are doing is against the law and they must be stopped!!

    0 Votes
  • Mi
    Mike Caron Dec 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Unfortunately, I am in the same sitiuation as the rest of you. I bought a boxed set, have not received any product, emails go unanswered, and out $107. This is totally wrong and gives internet shopping a very bad reputation.

    0 Votes

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