Classic DVD World
reviews and complaints

When u order complete series that is exactly what u expect, not incomplete episodes. Not an accident either as it actually says incomplete right next to episode title. No way to contact them either. Crooks. Do NOT do business with this shady company.

I ordered the dvd collection of Night Heat on June 30, 2021 and I have not received it. I have emailed Classic DVd several times but I have not received a response.I would like a refund of the $30 I paid for it if Classic DVD does not have any intention of sending me the dvds. I can provide proof of the emails that I have sent Classic DVD if need be.

I Ordered This DVD Series About Ten Day's Ago And Paid For It I Still Haven't Received The Item Or A Email Back Giving Me Any Information On It At This Point I Am Very Mad I Just Want My Money Back Now Y'all Should Get In Trouble For Taking People's Money Like That I Will Never Again Be So Stupid To Fall For This Again I Should Have Just Paid More Money And Ordered It From Amazon

I was given this as a gift. It cost $40. It was delivered looking like blank dvds with paper sleeves wrapped with a thin rubber band. Nothing was labeled. I had to go through all 14 dvds to label each one and the seasons/episodes. The menus on the video shows the name and number of each episode. However, it numbers all the episodes as one entity... not separated as episodes. So, if you are searching for a specific season to watch, you're guessing. It took me an hour to go through them all and label the sleeves myself. So far, the quality is ok. I didn't watch every dvd yet.

If you're looking to buy this as a gift, you'll embarrass yourself. Give time to fix it up a bit and maybe make labels to stick onto the dvds. For this issue, I don't feel as if it's worth $40 as I had to do this work myself.

I also ordered the Gunsmoke series. When I got it there were 9-10 dvd's that had menu problems. They offered me $20.00 dollars back to me or a full refund of $124.00 an I didn't have to return the series set. That email was sent to me in June of 2015 as of today I have received a refund nor an email or phone call. I will insert the email they sent me in June 2015. If you are smart you will NOT do business with these folks there just
down right crooks in my view. Gary

Hi again, we've determined that some of the discs prior to disc 20 have a faulty menu, and this is even the case for the master files. After disc 20, the menu changes, and there is no further issue. We've stopped selling Gunsmoke, and I don't know if we will offer it again in the future. We can refund you $20 for the discs that are faulty, or if you'd like you can return the entire set and we will refund it. Please let us know how you would like to proceed. Thank you. This item does not need to be returned because we are not going to re-sell it. We're sending out a check for the refund because the order is too old to send a refund back through the system. Thank you.

My daughter bought the series for me for Christmas. This is a 20 disc set. Disc numbers 4, 6, 10, 12, 16, 18 & 20 all have a bad section in the first episode. That section occurs at almost the same spot on each. Disk #17, the first episode is horribly out of sync. The 3rd episode was not obtained from the same source. It was obtained from an over-the-air source and was not well edited.

I attempted to call this company. Their phone menu gives 4 options - a known person's extension, Sales, Shipping & Returns. No one is available at Sales, Shipping or Returns. Goes to voice mail. Their e-mail is at gmail rather than being something like [protected]@classicdvdworld.com.

As pleased as I was to get this set, the pleasure was wiped out by not being able to enjoy all the episodes. There are a number of old shows I want. I won't get them from ClassicDVDWorld.com