The complaint has been investigated and
resolved to the customer's satisfaction
Duke Energypower pole price to move

A Review updated:

About 2 years ago we called progress energy (was taken over by Duke now) and got an engineer (Terrance) to come out and give us information on moving the power pole with transformer to the property line so that it is no longer in the middle of our driveway. We were told it was $1500 to move the pole. Needless to say to move it is about 50 feet to the fence. We just could not afford to get the pole moved at that time so I called Duke and requested to see about moving it again. Unfortunatley the engineer Terrance called me and stated he "remembered" the conversation from two years ago and that due to the price of the pole and labor it would probable be more then what he said two years ago. Really? It is only fifty feet to the fence? I have had people try to drive by it with a boat in tow and have scraped the side of their boat. My father who is 75 has bumped into the pole. What else needs to happen for Duke energy to move the pole without charging a single income family an arm and a leg. I pay my bill monthly and I feel they get enough of my hard earned income to have to pay for the labor in moving THEIR pole. Isn't that why they charge us so much per month to handle labor costs??? Really this is just so stupid and I don't see the logic in charging customers so much for moving their property.


  • Ha
    Halonoel Apr 17, 2019

    will duke power move a pole on property I want to purchase? will they charge me to move it?
    is there a basic charge? I want it moved so I can build where it is located now

    0 Votes
  • Wine Is Good Jul 25, 2016

    50 feet or 15000 feet it is the same process. The pole has to be uprooted, moved, a new hold dug, and reset. They also have to disconnect the power, the lies and situate them. The fee includes not only those things, but also the inconvenience to the other customers who may be without power while that happens. They also have to pay the wages to the crew who will dig, move, and resit the pole, as well as the power crew who will be dealing with the lines. It ain't cheap.

    0 Votes
  • Lo
    lowry Jun 23, 2015

    Well I was quoted $7, 881 to move my pole less than 50 feet and it's a brand new pole. They placed it there without my knowledge of knowing a pole was going in. I met them and told them where I wanted the transformer, but they never disclosed to me that there was a pole going anywhere. It has prevented me being able to park my truck on MY property. I tried to escalate the situation with Duke, but they just keep sending me back to the same engineer that quoted me this astronomical price for something I never even agreed to anyway. Meanwhile I tried to get this resolved immediately after it happened and this engineer was out of work for several weeks on medical leave and Duke chose to wait until he came back to work to resolve the issue. This is unacceptable for me to have to pay to move the pole.

    1 Votes

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