CB Satellite and Cable TV MultiChoice Africa / DSTV Complaints #2-21

MultiChoice Africa / DSTV Reviews and Complaints

MultiChoice Africa / DSTV review: Refund

Ntombi Mnguni of US

Aug 12, 2026 9:42 am UTC

Verified customer

Featured review

I accidentally made a payment to my dstv decoder account, instead of using the streaming account, and unfortunately I no longer possess the decorder. Immediately after releasing my mistake, I contact DSTV and alerted them about the issue. They promised to investigate and do a refund. However it's almost a month now, and everytime I contact them, they don't have any answer to my issue and they say they gonna escalate the issue.

I want accountability from them and want my money back.

Claimed loss: R110

Desired outcome: Full refund of my money

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MultiChoice Africa / DSTV Contacts

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MultiChoice Africa / DSTV emails

help@dstv.com

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MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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