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DSL Extremewont disconnect

I am trying to disconnect from their service as I am moving out of state & they do not provide service to this area. I faxed in the requset to disconnect on 10/28/11 & as of today 11/08/11 I am still connected. I decided to file a complaint with the FCC at FCC.gov After speaking with an FCC representative at [protected] she guided me through the complaint process. DSL extreme has some of the worst customer service & their speeds are rather slow. I would think twice before having them be my ISP

Responses

  • St
    steve preston May 07, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have ben a dslextreme customer for over 8mont and I have a good customer services experian until today :5/7/18 I did not believe customer services hung up on me two time today obvious ther or some bad peds in the pot user spreston393 email: [email protected]

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