Very friendly atmosphere, everyone was helpful, from beginning to end. I felt that my salesman was doing everything he could to help me find what I was looking for and keep within my budget, without trying to convince me spend more, and worked hard to make this possible for me, without ever making me feel pressured to make this purchase. During my search for my little SUV, I looked at a few others and dealt with those other salesmen. I was really impressed with how KD at Drive Time, went out of his way to listen to me and do everything he could to meet my budgeted amount I told him I could spend, and found me a couple of choices within that amount, to choose from. Then when I told him which I was interested in, he was able to tell me what my payments would be, so I wasn't wasting my time, going to look at yet another vehicle, only to find that it was over my spending limit. And, after finding out all the details ahead of time, I set up an appointment to test drive it, a couple of hours later. As I pulled in, to test drive it, I spotted it right off the bat, and fell in love, then while driving it, I knew my search was over! No last minute surprises of higher payments, than quoted, and we're exactly as KD had said they would be. He was great, with all my questions, and getting me in something that I could afford, without trying to convince me to buy something more expensive. I'm very happy with the whole process!