Autobidmaster.com
reviews and complaints

I am utterly dissatisfied with my experience as a customer of the AutoBidMaster online auto auction. The level of incompetence and unprofessionalism displayed by the staff is absolutely unacceptable.

From the very beginning, I encountered issues with bidding on vehicles. The website is poorly designed and confusing to navigate, with constant technical glitches that made the process a frustrating ordeal. It's apparent that the platform lacks proper maintenance and updates, leading to a subpar user experience.

Even after winning a vehicle, the problems didn't end there. The vehicle I received was in terrible condition, far worse than what was described in the auction listing. There were numerous undisclosed damages, and the vehicle had serious mechanical issues that were not mentioned. It's clear that the vehicle descriptions were misleading, and the auction failed to accurately represent the condition of the vehicles.

As if that wasn't enough, the shipping process was a disaster. The communication with the shipping department was abysmal, with delayed responses and unhelpful support. The vehicle arrived late, damaged, and the shipping charges were exorbitant. It's evident that the auction's logistics and shipping process are poorly managed, and it caused me unnecessary stress and financial burden.

The lack of professionalism, poor website functionality, inaccurate vehicle descriptions, and disastrous shipping process have left me deeply disappointed and frustrated. As a customer, I expected a smooth and reliable experience, but instead, I was met with constant challenges and issues. I would strongly advise against using AutoBidMaster online auto auction as it has been a complete letdown in every aspect. Save yourself the trouble and look elsewhere for a more reputable and reliable auto auction.

As a customer of the Autobidmaster online auto auction, I had a horrific experience with their customer support. Not only was their English barely comprehensible, but their rudeness and lack of professionalism were beyond belief.

When I tried to ask questions about bidding on and shipping cars overseas, I was met with utter frustration and impatience. The customer support representative seemed completely uninterested in helping me, and their responses were so muddled that I could barely understand them. It was clear that they were not fluent in English, which made the situation even more frustrating and confusing.

As someone who was new to the process of buying cars from overseas, I relied on their customer support for guidance and assistance. However, they were unhelpful and dismissive, treating me as if I was wasting their time. It felt like pulling teeth just to get basic information about the bidding process and the shipping options.

Their lack of professionalism was appalling. Instead of addressing my concerns and questions, the customer support representative spoke to me in a condescending tone, making me feel stupid and inferior. It was an incredibly demeaning experience that left me feeling frustrated and disrespected.

The level of customer service I received was unacceptable. As a paying customer, I expected better treatment and assistance, especially when dealing with complex and unfamiliar processes like bidding and shipping cars overseas. The Autobidmaster online auto auction's customer support was a total letdown, and I would not recommend their services to anyone. Avoid them at all costs if you want a smooth and professional experience!

I cannot express how disappointed I am with Autobidmaster online car auction website. I thought I could trust them with my personal information, but it turns out that was a big mistake!

Recently, I discovered that my personal data from my account on the website had been stolen and sent to third-party websites, like Clearvin and Easyhaul without my consent! I was shocked and horrified to see my personal information, such as my name, address, and phone number, being used for marketing purposes by unknown companies!

I trusted the Autobidmaster online car auction website to keep my personal information safe, but they failed to do so! I feel violated and exposed, like my privacy has been completely invaded. I never expected to have to deal with identity theft, but now I'm worried about what else might happen with my information out there!

I reached out to Autobidmaster for help, but they were no help at all! They offered me no compensation or support to help me deal with the aftermath of the data breach. It's clear they don't care about their customers' privacy or safety!

I would strongly advise against using Autobidmaster website. They clearly cannot be trusted with your personal information, and they don't seem to care about the consequences of their negligence. Don't make the same mistake I did - protect your personal information and stay far away from this website.

I recently made the mistake of buying a salvage used Subaru Forester at autobidmaster online auction, and I have regretted it ever since. The car looked decent enough in the pictures, but when it arrived, I was in for a rude awakening.

The suspension had hidden damages and it was a complete disaster. Every time I hit a bump, the car rattled and shook like a tin can. I couldn't believe how unsafe it felt to drive. And to top it off, the airbags had been fired and were damaged beyond repair. I only found out after the car had been delivered to my driveway. It was a complete shock to me.

Now, repairing the suspension and the airbags will cost me thousands of dollars, which I cannot afford. The car was supposed to be a good deal, but it's turned out to be a nightmare. I feel cheated and taken advantage of. The autobidmaster website should have been more transparent about the car's condition, and I never would have bid on it.

I would never recommend buying a salvage used car online at autobidmaster to anyone. Save yourself the hassle and go to a dealership or find direct car seller. At least there, you can test drive the car and have a better understanding of what you're getting. I've learned my lesson the hard way, and I hope others can avoid making the same mistake.

I am extremely disappointed and angry with Autobidmaster online car auction. After purchasing Toyota Camry SE 2023 from them, I discovered that the vehicle had hidden rear end damages that had been covered up by the seller at auction. When I brought this to the attention of Autobidmaster customer support, they were unresponsive and unhelpful.

To make matters worse, the cost of repairing these damages was estimated to be over $2760, which was a significant amount of money that I simply did not have. I felt completely cheated and betrayed by the dealership, and it is clear that they were aware of these damages and chose to deceive me in order to make a quick sale.

The Autobidmaster's lack of transparency and disregard for their customers' safety is completely unacceptable. I am appalled by their behavior and would strongly advise anyone considering doing business with them to think twice. Autobidmaster clearly do not care about their customers' well-being or satisfaction and are willing to do whatever it takes to make a profit, even if it means deceiving and cheating their customers.

Overall, I am extremely dissatisfied with my experience with Autobidmaster online car auction and would advise anyone looking to buy a car to find a more reputable and trustworthy used auto auction.

I cannot express my anger and frustration with autobidmaster car broker website enough. I recently bid on a car during their live auction and was the highest bidder, however in the moment the price had suddenly skyrocketed, but I checked and on the parent copart website a was a top bidder! Autobidmaster is a fraud!

This discrepancy was so huge that it was clear to me that this website was engaging in fraudulent business practices. It is clear that they are preying on unsuspecting buyers and using shady tactics to manipulate the auction prices and make a quick profit.

When I contacted customer service to inquire about this discrepancy, they were dismissive and unhelpful. They offered no explanation for the huge price difference and instead tried to deflect blame onto me for not being a savvy enough bidder.

I would strongly advise anyone considering bidding and buying from this car auction website to steer clear. They are nothing but scammers and will do whatever it takes to cheat you out of your hard-earned money. Save yourself and go directly to copart without any brokers even they are official.

I am absolutely livid with Autobidmaster car auction website. Not only did they charge me an additional $349 annually without my consent, but I have also discovered that they have been sharing my personal data with third-party websites.

I trusted this website with my personal information, including my name, address, and payment details, and they have completely violated that trust. I now feel extremely vulnerable and at risk of identity theft and other forms of cybercrime.

When I contacted customer service about this issue, they were dismissive and unhelpful. They refused to take responsibility for their actions and instead tried to shift the blame onto me for not reading the fine print in their terms and conditions.

I would strongly advise anyone considering registering on this website to steer clear. Their business practices are unethical and their disregard for their customers' privacy and security is unacceptable. Save yourself the risk and find a more reputable and trustworthy website to buy cars from.

I am absolutely furious with this car auction website. After registering for a membership, I discovered that they had charged me an additional $249 annually without my knowledge or consent. When I reached out to customer service to inquire about this charge, they were unresponsive and unhelpful.

Not only did the website fail to disclose this additional charge upfront, but they also seem to have no regard for their customers' privacy or security. I no longer trust this website to handle my personal information, and I would advise anyone considering registering on this site to think twice.

In addition to the sketchy business practices, the website's auction process is confusing and frustrating to navigate. Bidding on cars is unnecessarily complicated, and it seems like the website is designed to make it difficult for bidders to win auctions.

Overall, I would strongly advise anyone considering using this car auction website to look elsewhere. Their deceptive business practices and lack of concern for their customers' privacy and security make them a risky choice. Save yourself the trouble and find a more reliable and trustworthy website to buy cars from.

I recently participated in Autobidmaster online auto auction and was impressed with the selection of cars available for auction. However, I was disappointed to learn that the company applied automatic annual credit card charges without my consent.

This experience left a negative impression on me and I felt that my privacy was violated. I strongly believe that it is the responsibility of companies to be transparent with their customers about any charges and fees, and obtain explicit consent before applying them.

I hope that Autobidmaster will reevaluate their policies and procedures and take steps to ensure that customers are informed about all charges before they occur. This will go a long way in building trust and loyalty among their customer base.

Overall, I had a mixed experience with the auto auction company and would advise others to proceed with caution until their policies are improved.

I just want to express my concern about the extra fees and credit card charges required to participate in Autobidmaster auto auction. It is unbelievable that users are required to purchase the basic, advanced or premium membership and add a deposit to start the car lot bidding process. This makes the process unnecessarily complicated and adds an extra financial burden on the bidders.

Furthermore, I was disappointed with the limited selection of cars available for auction. Autobidmaster advertises inventory of 300,000 vehicles, but the majority of the cars were hard damaged salvage cars, which are not suitable for everyone. If someone is looking for a car with only minor damages, they would not find it in your auction.

I would appreciate it if Autobidmaster could review their policies and procedures to make the process more straightforward and accessible to a broader audience. It would be beneficial if Autobidmaster could eliminate the need for a membership and reduce the deposit amount required to bid on a car.

Additionally, consider to move out of Autobidmaster directly to Copart or IAAI with selection of cars which includes those with only minor damages what is more reliable for a broader audience.

I'm beyond disappointed with my experience with Autobidmaster car auction. After purchasing a car from them, I discovered that the interior of the vehicle had been flooded, leaving it completely ruined. When I brought this to the attention of the Autobidmaster represenatives, they admitted that the flooding had occurred during transportation because the driver's window had been left open.

I cannot believe the level of negligence and carelessness that would allow something like this to happen. Not only did the Autobidmaster fail to properly secure and transport the vehicle, but they also failed to inspect it before selling it to me. It is completely unacceptable that they would sell a car in this condition and then refuse to take responsibility for their mistake.

To add insult to injury, the Autobidmaster's customer service was abysmal. They were unresponsive, unhelpful, and showed no concern for the fact that I had just spent a significant amount of money on a car that was now completely unusable.

I would strongly advise anyone considering doing business with Autobidmaster to steer clear. Their complete disregard for their customers' safety and satisfaction is truly appalling. Do yourself a favor and find a reputable online car auction marketplace instead of Autobidmaster that takes their responsibilities seriously.

I cannot believe the appalling experience I had with AutoBidMaster. I recently purchased a car from them, and to my absolute horror, discovered that there was a rat living in the interior of the vehicle!

The smell was overpowering and the rat had left droppings and damage throughout the car! When I tried to return the car, customer support of AutoBidMaster refused to take any responsibility for the infestation and suggested that it was my own fault for not inspecting the car properly before purchase.

Not only was their customer service completely lacking, but their attitude towards such a serious issue was completely unacceptable. This is a major health hazard and the dealership should have taken immediate action to rectify the problem.

To add insult to injury, the car also had several mechanical issues that were not disclosed to me at the time of purchase. I feel completely ripped off and taken advantage of by this dealership.

I would not recommend anyone to do business with AutoBidMaster. They clearly do not care about their customers or the quality of the vehicles they sell. Save yourself the hassle and find an another reputable online auto auction that takes pride in their service and products!

As a customer of Autobidmaster online auto auction, I had a truly terrible experience. From start to finish, it was nothing but frustration and disappointment. The website itself was clunky and difficult to navigate, with confusing menus and a lack of clear information about the cars available for auction.

When I did manage to find a car that I was interested in, the bidding process was a nightmare. The site was slow and unresponsive, and it was impossible to tell if my bids were even registering. I lost out on several cars that I was really interested in, despite bidding what I thought was a fair price.

When I finally did manage to win an auction, the car that I received was in much worse condition than I had been led to believe. It was riddled with mechanical problems and had clearly been in a serious accident, despite the listing claiming that it was in "good" condition. It was clear that the auction site had not done their due diligence in inspecting the car, and I was left with a lemon that I couldn't even sell for scrap.

Overall, I would strongly advise anyone considering using Autobidmaster online auto auction to steer clear. The process is frustrating, the website is difficult to use, and the cars themselves are often in much worse condition than advertised. Save yourself the time and hassle and find a different way to buy a used car.

I am extremely dissatisfied with the bidding process when buying a damaged car at AutoBidMaster online auto auction. The process is very poor and does not allow bidders to bid on the right car. I strongly suspect that the company intentionally inflates the price of a car lot, making it impossible for bidders to make a reasonable offer.

The bidding process is confusing and unclear, and it is difficult to determine which car is up for auction. As a result, it is common for bidders to bid on the wrong car, which can be frustrating and costly. The company needs to improve the bidding process and make it more user-friendly so that bidders can easily identify the car they want to bid on.

Furthermore, I believe that AutoBidMaster auto auction is intentionally inflating the price of the car lot. This is unfair and goes against the principles of a fair auction. It is clear that the company is trying to extract as much money as possible from bidders, without any regard for fair play or transparency.

In conclusion, I am extremely disappointed with the poor bidding process when buying a damaged car at an online auction. The company needs to address these issues urgently and make the process more transparent and user-friendly. Additionally, they need to ensure that the bidding process is fair and that they are not inflating the price of the car lot intentionally.

I have to share my disappointment and frustration with the unprofessional and rude customer support service I received when attempting to participate at autobidmaster online car auction.

As a customer who was interested in bidding on a vehicle, I expected to receive clear and timely communication from your team regarding the car bidding process and any questions I had. Unfortunately, this was not the case.

When I reached out to your customer support team for assistance, I was met with a disrespectful and dismissive attitude that left me feeling undervalued as a customer. The representative I spoke with was rude and seemed more interested in ending the call quickly than in helping me resolve my issue.

Furthermore, when I tried to escalate my concern to a supervisor, I was met with even more resistance and unprofessional behavior. It was clear that your team did not care about providing quality customer support and instead was focused on pushing me through the process as quickly as possible, without regard for my needs or concerns.

Overall, my experience with your customer support team was extremely disappointing and left me with a negative impression of your company. As a result, I will not be using your service in the future and will be sharing my experience with others in my community to warn them against working with autobidmaster.

I with my wife purchased a vehicle at autobidmaster with a ridiculous experience was nothing short of a complete disaster. The car I received had a severely damaged interior, with clear signs of a biohazard that had not been properly cleaned. Not only was the smell unbearable, but there were clear signs of rat infestation and flood damage, which made me feel completely disgusted.

The worst part was that none of this damage had been disclosed in the auction listing. I felt completely misled and taken advantage of, as I would never have bid on a car with such extensive damage if I had known the truth.

To make matters worse, when I reached out to the auction company to try to resolve the issue, I was met with a complete lack of empathy and support. They seemed more interested in avoiding responsibility than in making things right for me as a customer.

Overall, my experience with Autobidmaster online auto auction was a complete disaster. I would never recommend Autobidmaster to anyone looking to purchase a car, as the risk of receiving a vehicle with unexpected and extensive damage is simply too high. Save yourself the trouble and look elsewhere for a more reliable and trustworthy auto dealer.

I recently participated at Autobidmaster online auto auction, and I must say that I had a ridiculous experience. To begin with, I was attracted to the auction because of the low prices advertised, but when I won the bid, I was hit with several hidden fees that were not mentioned during the bidding process. These fees were exorbitant and increased the overall cost of the car significantly.

To make matters worse, I was unable to pick up the car immediately, and the auction charged me additional storage fees for every day that the car remained on their property. I was shocked to learn that these storage fees were also not mentioned anywhere in the terms and conditions.

Overall, my experience with Autobidmaster auto auction was a complete nightmare. I felt cheated and misled by the hidden fees, and the additional storage fees were just the icing on the cake. I would never recommend this auto auction to anyone and advise others to be cautious when participating in online auctions.

My experience with autobidmaster online auto auction was nothing short of a nightmare. The so-called "buyer advisors" were completely unprofessional and provided no useful guidance whatsoever when I attempted to purchase a used salvage car.

Despite their promises of transparency and honesty, the car I purchased turned out to have a laundry list of hidden damages that were not disclosed to me during the bidding process. The engine was a mess, the transmission was shot, and the interior was filled with mold and other unsightly substances. It was clear that this car had been in a major accident and was not in the condition I was led to believe.

When I attempted to contact the buyer advisors to request a refund or some form of compensation, I was met with nothing but hostility and unprofessional behavior. They refused to take any responsibility for the situation and seemed more interested in covering their own tracks than helping me resolve the issue.

Overall, I would strongly advise anyone considering purchasing a car from this online auto auction to look elsewhere. The buyer advisors are completely unprofessional and do not have your best interests at heart.

I purchased a salvage car at Autobidmaster online auto auction, and it was a terrible experience. The auction listing had said the car had "minor damage," but when I received it, it was clear that the damage was much more severe. The car had been in a serious accident and was barely drivable. It needed extensive repairs that were going to cost far more than the car was worth.

I felt deceived by the auction listing, and it was frustrating to realize that I had wasted so much money on a car that was practically a total loss. I learned the hard way that buying a salvage car at an online auto auction can be very risky, and it's easy to get misled by vague or incomplete auction listings.

I would caution anyone considering buying a salvage car at an online auto auction to be extremely careful and do their research. It's important to thoroughly inspect the vehicle and to understand the extent of the damage before bidding. I regret not doing more due diligence before making my purchase and would advise others to proceed with caution.

I expected everything, but I didn’t expect the company to steal the front bumper, 2 led headlights and adaptive cruise control sensors from the Mercedes C300 2020 I bought at their auction. Is Autobidmaster legit? I found an answer for me and it is NO. To everything else, add some additional commissions and a long delivery of the car due to waiting for documents.