I don't really know where to begin. My time at DriveTime was absolutely amazing. The person on the phone, who I believe was named ***, was incredibly helpful in assisting me in finding a car that met my needs. When I arrived, Dakotah was there waiting for me with the key in hand, ready for me to test drive the car that *** and I had discussed. The whole process was painless and fantastic. Dakotah provided excellent customer service! The music playing in the background had me dancing the entire time. *** made sure that I was well-informed, well taken care of, and that I got exactly what I wanted. From ***, especially ***, and the young lady who helped me set up my apps on my phone...I had the most pleasant experience one could ever hope for at a car dealership. I highly recommend checking out DriveTime in Pelham! Regardless of your situation, they will ensure that you leave happy. They don't judge you based on your credit or financial history, they are just awesome people who do whatever it takes to ensure that customers have an incredible experience!