Menu
Write a review
File a complaint
DriveTime Automotive Group

DriveTime Automotive Group review: Predatory practices

X
Author of the review
5:44 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In 2014, I went into a drive time. Desperate to get into a vehicle as I was biking 20 miles one way from work every day. I had bad credit, I was in my early 20s and I was told I'd be taken care of. I was sold - in 2014 - a 2004 gold Mercury grand marquis with 100,000+ miles for +$15000. The sale price was 9,000. my monthly costs for that car exceeded 314 and I was barely making rent. These people prey on

Desired outcome: I just feel like they need to experience some measure of accountability for their monstrous practices. I wound up having my car repo'd because I fully could not afford to have that and keep a roof under my head.

Confidential Information Hidden: This section contains confidential information visible to verified DriveTime Automotive Group representatives only. If you are affiliated with DriveTime Automotive Group, please claim your business to access these details.

Update by xSnowbearx
Aug 01, 2025 5:55 pm EDT

2014

I was taking 4 hours in my day taking transit and riding my bike the rest of the way to work and then riding my bike 21 miles from work. 5- 6 days a week. I was in the best shape of my life but I desperately needed a car. When I went to drive time and talked to them, they said they had the perfect vehicle for me. I knew truly nothing about cars, I just new I needed to upgrade to 4 wheels and an enclosure. I was shown and sold a 2004 gold mercury grand marquis with 100k+ miles on it, a $9k price tag on it. I walked out of there $15k+ debt after taxes and add ons were done. I was young and did not understand - they unfortunately were very well aware and saw a money making opportunity.

0 comments
Add a comment

More DriveTime Automotive Group reviews & complaints

DriveTime Automotive Group - preys on people with badcredit 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DriveTime Automotive Group - scam and cheating 223
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DriveTime Automotive Group - drivetime preys on people who need help 60
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DriveTime Automotive Group - scam and cheating! 34
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DriveTime Automotive Group - horrible company 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DriveTime Automotive Group - unwanted phone calls 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DriveTime Automotive Group - lost insurance check
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all DriveTime Automotive Group reviews and complaints
  1. DriveTime Automotive Group Contacts

  2. DriveTime Automotive Group phone numbers
    Click up if you have successfully reached DriveTime Automotive Group by calling +1 (888) 418-1212 phone number 0 0 users reported that they have successfully reached DriveTime Automotive Group by calling +1 (888) 418-1212 phone number Click down if you have unsuccessfully reached DriveTime Automotive Group by calling +1 (888) 418-1212 phone number 0 0 users reported that they have UNsuccessfully reached DriveTime Automotive Group by calling +1 (888) 418-1212 phone number
    Customer Service
    Click up if you have successfully reached DriveTime Automotive Group by calling +1 (800) 813-5883 phone number 0 0 users reported that they have successfully reached DriveTime Automotive Group by calling +1 (800) 813-5883 phone number Click down if you have unsuccessfully reached DriveTime Automotive Group by calling +1 (800) 813-5883 phone number 0 0 users reported that they have UNsuccessfully reached DriveTime Automotive Group by calling +1 (800) 813-5883 phone number
    Lease Inquiries
    Click up if you have successfully reached DriveTime Automotive Group by calling +1 (800) 460-0104 phone number 0 0 users reported that they have successfully reached DriveTime Automotive Group by calling +1 (800) 460-0104 phone number Click down if you have unsuccessfully reached DriveTime Automotive Group by calling +1 (800) 460-0104 phone number 0 0 users reported that they have UNsuccessfully reached DriveTime Automotive Group by calling +1 (800) 460-0104 phone number
    Get Approved or Schedule a Visit
    Click up if you have successfully reached DriveTime Automotive Group by calling +1 (888) 781-5649 phone number 0 0 users reported that they have successfully reached DriveTime Automotive Group by calling +1 (888) 781-5649 phone number Click down if you have unsuccessfully reached DriveTime Automotive Group by calling +1 (888) 781-5649 phone number 0 0 users reported that they have UNsuccessfully reached DriveTime Automotive Group by calling +1 (888) 781-5649 phone number
    Aeverex Warranty
    Click up if you have successfully reached DriveTime Automotive Group by calling +1 (866) 387-3724 phone number 0 0 users reported that they have successfully reached DriveTime Automotive Group by calling +1 (866) 387-3724 phone number Click down if you have unsuccessfully reached DriveTime Automotive Group by calling +1 (866) 387-3724 phone number 0 0 users reported that they have UNsuccessfully reached DriveTime Automotive Group by calling +1 (866) 387-3724 phone number
    DriveTime Warranty
    Click up if you have successfully reached DriveTime Automotive Group by calling +1 (800) 967-8526 phone number 0 0 users reported that they have successfully reached DriveTime Automotive Group by calling +1 (800) 967-8526 phone number Click down if you have unsuccessfully reached DriveTime Automotive Group by calling +1 (800) 967-8526 phone number 0 0 users reported that they have UNsuccessfully reached DriveTime Automotive Group by calling +1 (800) 967-8526 phone number
    Make A Payment
    More phone numbers
  3. DriveTime Automotive Group emails
  4. DriveTime Automotive Group address
    4020 E. Indian School Road, Phoenix, Texas, 85018, United States
  5. DriveTime Automotive Group social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 02, 2025
  7. View all DriveTime Automotive Group contacts
DriveTime Automotive Group Category
DriveTime Automotive Group is ranked 33 among 1343 companies in the Car Dealers category

Most discussed DriveTime Automotive Group complaints

Predatory practices
1
(opinions to this review)