DoorFront Direct
reviews and complaints

Debra Pessin 5440 W North Ln, Glendale, AZ 85302, #1531-00725AZ [protected]. HGTV1357667813/5 exp May 22 missed July August September delivery and I attempted to complain on their site but it won't go through. I want to switch to mailbox delivery where it started and had no problems, and refund undelivered issues or extend 3 months on subscription.

We received our first DoorFront Direct delivery today, it was nowhere near our front door, instead it was at the end of our driveway which is closer to our mailbox than the front door.
I would like to opt out of this because I can envision that our magazines will be lying in the rain during any storm.
I didn't request, or even know about this "service" and I am most unimpressed!

I received three magazines per doorfront direct. The first one did not make it to the door, but on the bottom of the porch stairs. The second delivery today, September 28th, made it to the end of the driveway. This is certainly not "On your doorstep"!

Here are the codes as listed on the form
#GH1235063292/5# 00026
#clg1235063292/8# 00R21

Is the the kind of service we are to expect?
Susan Eydmann 2615 Edison Ave. Granite City, IL 62040

This is a horrible way to deliver magazines! Received my September 2021 issue in a wet bag on the lawn, thought it was junk mail. Never received my October issue and when I went to the Doorfront Direct website it wasn't working. I want my magazine delivered in the mailbox where it is protected from the weather and from anyone who wants to just pick it up from my lawn/driveway.

Received my Country Living Magazine and my HGTV magazine Sept and Oct issues, on the same day, at the end of my driveway, curled up in a newspaper bag. I thought it was my newspaper. The driveway is not door front, and if my magazine gets delivered this way and it is pouring down rain, there will be problems! I guarantee it. I want my magazines delivered by the Post Office, delivered to my mail box.

Today I received SEPT 2021 FALL issue of Harper's Bazaar magazine wrapped in clear bag completely soaked with rain... Unable to read the magazine. Label -
#HARDB27029984/D#

Addressed to Paige Liles
1432 Milestone Dr
Collierville, TN
[protected]

I am unable to get the address of the magazine, but this is the issue of the delivery company.

I wish I could just get my magazines in the mail box like before.

Now they are 'thrown' all over the place - in the front of the garage, at the end of the driveway, all over the driveway. They are subject to rain and snow and all weather conditions. We have to go to the mail box anyway, so why not just put them in the mail box?
I have never ever had any magazines placed on the porch near the front door.

Thank you,
Doris Haase
stevens point, wi 54481

I do not receive the magazine until I complain directly to HGTV magazine. Then I get 2 of the same month and no further next months. The last delivery was thrown in my driveway in a thunderstorm. HGTV magazine has extended my subscription an extra year because of the non delivery issues that continue. Yet I still do not receive the magazine consistently.

My wife keeps getting this and we don't know who's paying for it she doesn't look at it would like to know who's paying

DO NOT DELIVER THESE MAGAZINES TO ME! I did not order them, I do not want them, I would NEVER buy any of the products advertised, AND...they are thrown onto the end of our driveway...if we are not home, this is like a neon sign advertising our absence! STOP THROWING THIS TRASH ON OUR DRIVEWAY!

On Tuesday Sept 31, 2021 the sept/Oct issue of Veranda magazine was delivered ON THE DRIVEWAY in the pouring rain not the porch as someone is paying for. Customer is
Myra Crutcher
1904 Tyler Ln
LOUISVILLE KY. 40205
The tag on the plastic cover said [protected] Poplar Level rd Louisville KY 40213 route CJ [protected] Bundle 18/128 P0061 handwritten 390

I would like another copy of Veranda Sept/Oct issue as this one is totally ruined

Why are the people who run this company hiding from everybody? Received two of the same magazine, instead of the two different magazines I was supposed to receive and when you try to "Contact them", you waste your time filling out all of your personal information to create an account, and when you press the submit button, you receive an ERROR PAGE. What a scam.

Hello Sir or Madam,
It seems that your company pitch is a bit off. I was under the impression that this service was supposed to be more "convenient" and help me "save time". Instead, upon this first day of delivery, I find my magazine less than 2 feet away from the road. That certainly is not "doorfront" nor is it "direct". In addition, due to recent mail thefts in the area, we have our new locked mail box. Now that my esteemed magazine is thrown on the ground and no longer deposited into my secure mailbox there is a high possibility that I will not receive it at all. All in all, the service you provide is found to be completely lacking in any and all attempts to provide a single service listed on your flyer. I hope in the future, you actually make an attempt to deliver on your promise, or this 350+ word review will be the least of my efforts.
Have a wonderful day.

August 22, 2021 My Food Network Magazine was dropped at the end of my driveway on a Sunday and I don't appreciate that. Please cancel this service and deliver via regular mail. I don't like this service at all.
#FNM0638638874/3
I don't understand how this goes to your service, so I'd like to cancel. Who is in charge of changing to this service, I sure didn't sign up for it, please cancel

8.16.2021. Account #GHK1610946574/3. Good Housekeeping magazine dumped on my driveway where it gets wet before I can bring it inside.
Ironically, the DoorFront Direct literature accompanying my magazine states "DoorFront Direct is a convenient new way for you to receive magazines and catalogs on your doorstep!". Magazine was dumped on my driveway, several yards from my doorstep. Literature also states, " DoorFront Direct saves you time since you don't have to walk out to your mailbox". My mailbox is attached to the front of my house right next to my front door on my covered front porch. I definitely had to walk farther out to my driveway to retrieve the soggy magazine that had been tossed there instead of being placed in my mailbox or on my covered doorstep.

Magazine was left at the end of my driveway. Rain and torn on back cover. Contacting House Beautiful to complain. Neighbors could have taken magazine because it was unprotected. In addition, my personal information was exposed. No one should know what my subscriptions are or when I receive them. Terrible service. Left at the end of driveway.

This past weekend (8/8/2021), my September issues of HGTV & Country Living were found IN THE ROAD in front of my house. Is this really what is considered "door front delivery"? I'm extremely disappointed! I don't want my paid subscription magazines left in the road! Unacceptable!

Debra Bunn
210 Whithorne Dr
Garner, NC 27529

I got my latest issue of Food Network Magazine today from Doorfront Direct for the first time. It was left on my driveway behind my car where I couldn't see it readily. and it got soaked from the rain because the plastic wrap wasn't sealed completely. I have a covered porch where at least it had a chance of staying dry. Since I have go to the mailbox anyway to get the mail, this is definitely NOT a convenience. I will be cancelling my subscription.

First, I had no idea that my magazine delivery was changing. I noticed a flat something at the end of my driveway and didn't prioritize picking it up. I must've finally picked it up on 8/4. Seeing that it contained my magazines, I was quite unhappy. It could've easily been run over. I didn't ask for this "convenience" and don't need or want it. Even if you could guarantee that the deliverer brought it to my door, I wouldn't want them to. I have to go to the mailbox anyway. My name is Catherine Bailey and the number on your card that might(?) be the client number is 7 5024 [protected]. Again, the end of my driveway is not my door front.

My name is Elizabeth Rossi, and I live in Raleigh, North Carolina and my client number is: 3N0GA47000000000026/HGT2151510266/00084P0100619094 (I'm not sure which number on the sheet is my client number, confusing to say the least). I was very happy to receive my first copies of HGTV and Food Network magazines. The magazines were wrapped nicely in plastic, and had not received any damage, but they were thrown at the top of my driveway! Your insert says that they are to be left at the door, and there would be no need to go to my mailbox. My mailbox would have been preferable as I had no idea that they would be coming and wouldn't have thought to look at the top of the driveway. They never would have been noticed if my husband had not been out walking the dog! I would prefer to have them mailed to my address if they are going to be thrown on the driveway as a means of delivery. I am not elderly, but GIVE ME A BREAK, at least let me know that they are going to arrive!