LightBulbs.com
reviews and complaints

When searching for a replacement bulb for my vintage standing lamp, I was really struggling to find what I was looking for. Despite calling five different antique stores in the Pittsburgh area, nobody was able to point me in the right direction. After scouring the internet for a while, I decided to try using Google Images to identify the bulb - and after just five minutes of searching, I struck gold!

Thanks to my helpful new method, I was able to locate the bulb I needed and find a link to LightBulbs.com. Skeptical that they would be able to help me where so many others had failed, I decided to give them a call and see if they knew what I was looking for. To my surprise, the salesperson I spoke to was knowledgeable and friendly, and was able to immediately identify the bulb I needed.

My order was placed quickly and I was happy to receive my new bulb in no time at all. Best of all, it was exactly what I had been hoping for. I was so impressed by the entire experience that I wanted to recommend LightBulbs.com to anyone who might find themselves in a similar position. Their customer service, prices, and inventory make them a standout choice in the world of online shopping, and I'll be sure to turn to them again in the future. Thanks for everything, LightBulbs.com!

When I stumbled upon LightBulbs.com, I had no idea the type of exceptional service and products they were capable of providing. I was in need of some Swedish candelabra for my windows during the holiday season, and once I placed my order, I received them much quicker than anticipated with replacement bulbs included. I had ordered them in advance and saved them for months until the time finally arrived for me to decorate for the holidays. To my delight, two of the candelabra worked perfectly from the start, but I noticed that the third one had two bulbs that did not work. Initially, I tried replacing them myself, but was unsuccessful.

I immediately reached out to LightBulbs.com, and I was thoroughly impressed with their empathy and solution-focused mindset. Without any hesitation, they sent a whole new candelabra to replace the faulty one. This was done free of charge, which was an added bonus and highlight of my interaction with them. It was clear that they truly value their customers and want to ensure their satisfaction with their products.

Not long after, one night, I looked up and noticed that the two bulbs that were previously not working in the faulty candelabra were now functional! I reached out to the company to let them know the great news and express my gratitude for their help earlier in the year. I offered to pay for the replacement candelabra that they had kindly sent me, but they were insistent on a different approach. They told me to consider it a gift! I was blown away by their generosity and kindness.

I cannot recommend LightBulbs.com enough for anyone who is searching for high-quality products and incredible customer service. The value that they place on their customers is second to none, and it is something that has definitely earned them a lifelong customer. Thank you, LightBulbs.com, for going above and beyond!

I recently ordered a replacement LED bulb for my GE range hood from LightBulbs.com. Unfortunately, when the bulbs arrived, I discovered that the bulb was 2 inches too long for my range hood. I contacted the company to request a return, but I was concerned that I would be subject to a 15% restocking fee for the item.

To my surprise, the company discounted each item in my order by 15%, and then applied the discount to the entire order. However, after factoring in the cost of return shipping, I found that my total return value amounted to only 50% of the purchase price. Needless to say, I was disappointed with the overall experience.

In light of this, I couldn't help but wonder why anyone would use LightBulbs.com when Amazon provides the same bulbs without the added headaches. Amazon offers hassle-free returns and even provides a shipping label for your convenience - a feature that LightBulbs.com sorely lacks.

In the end, I ended up finding the bulbs I needed on Amazon. It was easy to locate the correct dimensions, and the delivery was quick and painless - plus, I didn't have to worry about return shipping charges. In today's fast-paced world, companies like LightBulbs.com must up their game or risk being left in the dust.

As a professional who frequently uses an 8-foot long bulb in my work studio, I knew it was time for a replacement. The process of finding the right bulb can be daunting, but luckily I stumbled upon LightBulbs.com. Unsure of what bulb to order, I sent pictures of the tips and printed information at the end of my current bulb that was still working. I was pleasantly surprised to receive a prompt email from Customer Service with a link to the exact model number that would work for me. The assistance provided was invaluable in guiding me towards the optimal purchase for my needs.

I was thrilled that I had the option to purchase just two bulbs, allowing me to keep one as a spare in my attic. The packaging of the bulbs I received was top-notch, ensuring that they arrived in perfect condition and ready to install.

It's no secret that shipping costs can sometimes be steep, but with LightBulbs.com, I was fully prepared for the expense and knew it was a small price to pay for the convenience and time saved from not having to call an electrician. The entire process from first contacting Customer Service to receiving my bulbs took just one week- a surprisingly quick and efficient turn around.

Overall, I highly recommend LightBulbs.com. Their superior Customer Service and high-quality packaging made my bulb replacement process easy and stress free.

When Lew Schiff was on the hunt for MR16 halogen bulbs for his kitchen light fixtures, he decided to give LightBulbs.com a shot. Despite finding the bulbs he needed on the website, he wasn't sure whether they had front glass or not. This was a concern for him as it wouldn't be compatible with his fixture. After reaching out to the product support team, he was pleased to receive a prompt response from Sophia. She went out of her way to personally check the bulbs and confirmed that they didn't have front glass. This level of customer service left a positive impression on Lew, and he thanked Sophia for going the extra mile.

With this peace of mind, Lew went ahead and ordered 8 bulbs, which should last him a long time. The delivery came without any issues and the bulbs were in pristine condition. Lew was pleased at the efficiency with which the order was fulfilled, and he reflected on his past experiences with LightBulbs.com. In the past, he had ordered from them and noted that they were his first choice when he needed light bulbs. After this successful transaction, he was sure that LightBulbs.com would be his go-to for specialized bulbs in the future.

All in all, Lew had a positive experience with LightBulbs.com, and he was happy with the customer service, the quality of the products, and the delivery speed. He gave a big thumbs up to the team and would highly recommend them to others.

As a frequent online shopper, I was very disappointed with my recent experience while ordering from LightBulbs.com. Despite having purchased numerous products from various online retailers, I have rarely encountered such poor customer service.

After receiving a defective tree that had started leaning just two weeks after delivery, I immediately contacted the customer service team via email to arrange for an exchange. I even attached a picture of the faulty item for their reference. However, to my surprise, the company informed me that they no longer had any trees in stock to offer a replacement.

To compensate for their lack of available inventory, the customer service representative offered a mere $25 credit, which I refused on principle. I found this to be an insufficient resolution, especially since the item was indeed defective and nowhere in their stated return policy did it state that an original box was required for a defective product return.

As a result of this disappointing experience, I am reluctant to order from LightBulbs.com again in the future. Such poor customer service should not be accepted, and I hope that this review will serve as a warning to others who may be considering purchasing from this company.

I recently discovered LightBulbs.com and initially felt excited about the great prices and quick shipping they offer. However, I did encounter an issue with the product descriptions that made my experience less than satisfactory. Although I purchased replacement bulbs for my range hood, the product description failed to mention the dimensions of the bulb, which led to the bulbs being too short upon arrival. While the shipping description noted that the bulbs were of medium length, this information was not useful to me. When I requested to return the bulbs for the appropriate size, I was told that they did not carry the length I needed. Although I understood that I would have to pay my own postage to return the bulbs, I was also surprised to learn that I would have to pay a restocking fee of $15 dollars.

If the mistake had been mine, or I had simply changed my mind, I would have had no issue with paying a fee for restocking. However, in this case, I felt that the lack of important product information in the initial description amounted to misleading marketing. Overall, I was still impressed with the prices and shipping speed and would consider purchasing from LightBulbs.com again if I can be assured that the product descriptions will provide all the necessary information to make an informed purchase.

Dear readers,

As an owner of several Art Deco ceiling fixtures that require a fancy bulb, I recently made a purchase from LightBulbs.com to see if they met my needs. I can now say with confidence that they did not disappoint. However, as luck would have it, one bulb was unfortunately smashed during shipping due to poor packing. Despite this setback, I still decided to try out the remaining bulbs, and was pleasantly surprised with how great they looked in place.

After falling in love with the product, I decided to make a larger order to outfit my entire house with these unique bulbs. Unfortunately, my order was initially placed on backorder, and then the COVID-19 pandemic hit causing even more unexpected delays. But finally, my purchase arrived, and I was relieved to find that all bulbs were unbroken.

Excited to install my new bulbs, I eagerly grabbed a ladder and got to work. I even decided to try these bulbs out in some table/pole lamps. The lighting effect was absolutely fantastic, and the quality of the LED light they emitted was second to none. Overall, I am completely satisfied with my purchase and the great communication from LightBulbs.com about the delays.

But don't just take my word for it, I invite you to take a look at my CAST IRON, restored Art Deco lamp fixture in the Upstairs Sitting Room of my 1812/1888 "I" House. I replaced an outdated fixture from K-Mart with this stylish and functional one from LightBulbs.com. I love my historic home, but I definitely prefer the benefits of Mr. Edison's invention over the use of oil or gas lighting any day of the week.

In conclusion, if you're in the market for unique and high-quality lighting solutions, I highly recommend LightBulbs.com.

My experience with LightBulbs.com was less than desirable. I had been looking forward to the holiday season and had purchased a highly coveted, expensive fixture for this occasion. However, upon receiving the package, I was disappointed to find that the box had been damaged and torn open. To add to that, there were no instructions and the necessary brackets and fasteners to attach the fixture to the stand were missing.

On December 12th, I contacted customer service to report the issue. However, they could not offer me a solution and instead advised me to contact FedEx to file a claim. Unfortunately, I was informed by FedEx that only the shipper can file claims. I reached back out to LightBulbs.com and requested a return as the stand could not be attached to the fixture. I had not opened the bag of bulbs nor installed them or even removed the zip ties from the fixture.

It became apparent that it was too late to receive a replacement in time for the holiday season, and the fixture had a limited warranty of only one year. I was extremely disappointed, to say the least. After almost 30 days, customer service finally responded and sent me a FedEx return label on January 11th. However, to my surprise, LightBulbs.com deducted $41 for the cost of the return shipment. It was unfortunate that this was my responsibility when the box was already missing the necessary items to attach the bracket to the base. I even confirmed with a neighbor whose sister-in-law had the same item.

To sum it up, my experience with LightBulbs.com customer service left much to be desired. I found that their response time was inadequate and their solutions were less than desirable. It's unfortunate that such a great fixture had to be returned due to a lack of instruction, missing parts, and limited resolution. In the future, I will think twice before doing business with them again.

I recently had a disappointing experience with LightBulbs.com. I had ordered a Christmas tree from them through Amazon and paid for it, only to be informed several days later by their customer service manager that the item was no longer in stock. I was shocked and frustrated when I reached out to their customer service, as their claim of being "Focused on Customer Service" was completely untrue. The customer service manager was rude and insulting, telling me that there was nobody in the company above her who could help.

To make matters worse, I was told that LightBulbs.com frequently takes orders that they cannot fulfill, which is unacceptable. They made excuse after excuse but offered no solutions or customer service whatsoever. I was even told that I could buy the exact same tree I originally wanted, but it would cost an additional $160 because it came with a string of lights on it. This was incredibly frustrating and seemed like a blatant attempt to take advantage of customers.

I strongly advise against using this company because of their poor customer service and condescending attitude. I spent over 90 minutes on the phone with them trying to resolve the issue and was left feeling completely dissatisfied. However, I did appreciate that Amazon offered me a $50 gift card for my trouble and has filed a review of LightBulbs.com's poor selling practices. I hope that other potential customers will take note of my experience and shop elsewhere.

LightBulbs.com offers an exceptional online shopping experience for anyone seeking the perfect lighting solutions for their home or business. The website is expertly designed, providing a seamless, user-friendly experience that makes it easy to browse and compare the extensive range of products on offer.

What truly sets LightBulbs.com apart is the incredible quality of its lighting products. From traditional incandescent bulbs to the latest LED technology, you can be assured that every product you purchase will deliver exceptional brightness and longevity. The lighting selection is extensive, giving customers the ability to choose bulbs that fit their specific needs and preferences.

In addition to offering quality lighting products, LightBulbs.com also provides exceptional customer service. The website is designed to answer any questions you may have, but there is also a team ready to provide you with any further support you need. Whether you have questions about a product or require assistance with your order, you can count on the highly skilled team to provide speedy and reliable assistance to ensure your satisfaction.

Moreover, the products offered on LightBulbs.com are not only of a high standard, they also have an eye-catching and beautiful appearance. They will add an elegant touch to any room and enhance the ambiance of your space, giving it a spectacular and wonderful appearance. The designs are unique and exquisite and will provide you with a truly superior lighting experience that is both practical and aesthetically pleasing.

In conclusion, I can confidently say that LightBulbs.com is my favorite place to buy lighting solutions from. The superb quality of the products, the extensive range of options available, the helpful customer service, and the beautiful designs make it an excellent choice for anyone seeking the best in lighting products. I highly recommend LightBulbs.com to anyone looking to enhance their home or business with top-quality lighting solutions.

I had a less than satisfactory experience with LightBulbs.com recently. I had ordered a specific item and paid $48 for it, only to find out that they didn't actually have it in stock. To say that I was disappointed would be an understatement.

What added to the frustration was the fact that they continued to hold onto my money for two whole weeks, even while they were unable to fulfill my order. It was as if they didn't even care that they had inconvenienced me and left me hanging for such a long time.

I really wish they had been more transparent about their inventory, rather than falsely advertising a product that they didn't actually have on hand. If they had communicated with me honestly and let me know that they couldn't fulfill my order, I wouldn't have gone through this hassle in the first place.

I hope that LightBulbs.com can learn from this experience and make some changes to ensure that their customers don't have to go through the same experience in the future. It's important for businesses to be honest and upfront with their customers, and to prioritize customer satisfaction above all else.

As a human being and a customer of LightBulbs.com, I was thoroughly disappointed with their services. I had placed an order for an item which was said to "ship within a week" as per their website. However, it has been a staggering 20 days since the date of purchase and my item hasn't even been shipped yet. To make matters worse, the company still has my money and I am unsure when I will be receiving my order.

It is truly frustrating and a waste of time to have to chase after a company when they make promises they aren't able to keep. Not only is it unprofessional but also deceitful and misleading. Their lack of transparency has left me feeling cheated and robbed of my time and money.

I would caution anyone considering doing business with LightBulbs.com to do their due diligence and thoroughly research their services before making any purchases. It's better to be safe than sorry, and in this day and age, it's always better to err on the side of caution.

Overall, my personal experience with LightBulbs.com has been nothing short of disappointing and disheartening. I strongly urge the company to improve their policies and work ethics to ensure that such incidents do not happen in the future, and to regain the trust of their customers.

I recently tried purchasing a product from LightBulbs.com and while the product itself was decent, I was extremely disappointed with the shipping costs. Frankly, the shipping costs were way too high and I feel that it was not worth it. As a result, I don't think I will be returning as a customer. Additionally, it seems strange to me that so many characters are required for this review. It's almost frustrating, and I honestly wish I didn't bother responding. In total, I think that if LightBulbs.com wants to keep customers, they need to take a serious look at their shipping costs and see what they can do to make it more reasonable.

As a customer of LightBulbs.com, my experience has not always been smooth sailing. It seems that every time I place an order with them, I am met with the same issue regarding my shipping address. Despite providing them with the correct and valid address, they continue to claim that it is invalid. This forces me to go through the inconvenience of having to constantly remind them that it is indeed valid.

What is even more frustrating is that this is not a one-time occurrence; it happens each and every time I order from them. I cannot help but wonder if they are simply too lazy to check their records and see that they have successfully delivered to my address before, or if they lack the competence to fix this recurring issue.

It is a shame that such a basic yet essential aspect of their service, such as accurately recording and verifying shipping addresses, is causing their customers to feel frustrated and disappointed. I hope that LightBulbs.com can take the necessary steps to resolve this issue so that their customers can fully enjoy their services without any inconvenience or hassle.

As a recent customer of LightBulbs.com, I have to say that my experience with this company was less than stellar. The artificial philo plant that I received from my order looked incredibly fake, and I was disappointed with my purchase. When I requested to return it, I was hit with a 15% restocking fee AND return shipping, which added up to almost half the cost of the item. Needless to say, the whole experience left a bitter taste in my mouth.

To make matters worse, when I reached out to their customer service team, I didn't receive the kind of response that I was hoping for. In fact, I felt completely dismissed by their representative. They acted as if they were used to making customers angry, which left me feeling undervalued as a customer.

Overall, my experience with LightBulbs.com was not a positive one. While I cannot speak to the quality of their light bulbs, I can say that their customer service and return policy left me feeling deeply dissatisfied. I would recommend avoiding this business in the future.

Recently, I made a purchase from LightBulbs.com, hoping to receive a reliable and efficient product. However, I unfortunately received the wrong item, which was obviously quite frustrating. After several rounds of email correspondence with their customer service team, I was informed that the ballasts that I had originally ordered were not in stock. Although the representatives I spoke with were courteous and seemed eager to help, I found this news to be quite disconcerting and made the experience all the more disappointing.

To remedy the situation, I had to go through the trouble of returning the incorrect items to the company before they would even consider issuing me a refund. Not only was this a waste of valuable time, but it also cost me extra money in shipping fees, which added to my overall frustration.

Overall, while the customer service provided by LightBulbs.com was polite and professional, I cannot recommend this company based on my personal experience. As a consumer, I expect a certain level of reliability and efficiency from companies that I choose to do business with, and unfortunately, this particular experience fell short. I would advise others to seek out alternative retailers who have a better track record for fulfilling orders correctly and offering hassle-free returns.

If you're considering purchasing holiday décor and wreaths from LightBulbs.com, it's important to think twice before making your purchase. Unfortunately, the company has a strict policy that states that seasonal merchandise cannot be returned. This is quite alarming, as I had purchased some very pricy wreaths, only to find out they were too small for my doors. When I inquired about returning them, I was informed that it was simply not possible due to their policy. This left me extremely disappointed and frustrated.

It seems extremely unfair, as most other retailers will typically accept returns for new, unopened items in their original packaging, regardless of whether the item is seasonal or not. This begs the question - why should LightBulbs.com be any different?

Overall, this experience has left me with a sour taste in my mouth. While I appreciate the convenience of online shopping and the ability to browse a large selection of items, in the future, I'll be looking elsewhere for my holiday décor needs. #neveragain #donewithlightbulbs.com

After a thoroughly frustrating and time-consuming process trying to purchase a thermostat from LightBulbs.com, I am pleased to report that the staff ultimately helped me to resolve the issue. Though I repeatedly encountered an error that indicated I did not qualify to make the purchase - even with the help of support representatives - I cannot deny the diligence and tenacity with which they pursued a solution. It was only after multiple attempts and nearly a month of emailing that I was finally directed to someone who could assist me over the phone.

Despite the prolonged and exasperating ordeal, I appreciate the customer service team's dedication and willingness to help. They truly went above and beyond to ensure that I could successfully purchase the thermostat. I have yet to install it, but assuming that goes smoothly, I am grateful to finally have the product in hand.

When I recently ordered lightbulbs from LightBulbs.com, my experience was a mixture of both positive and negative aspects. Firstly, there were some delays in the delivery process which were longer than expected. Despite this, the company did a good job of keeping me informed and updated about the status of my order and provided an estimated delivery time.

However, when the delivery finally arrived, there was a disappointing moment when the delivery person left the package on my doorstep without ringing the doorbell or knocking. To make matters worse, this was after 7:30 pm and the package was left outside throughout the night. As a result, it was exposed to windy and rainy weather conditions which made me concerned about potential damage to the electronics inside the package.

Overall, while I can't directly blame LightBulbs.com for the unfortunate delivery experience, it may lead to more warranty claims for them. I'm just hoping that the lightbulbs I received are still in good condition and can function as they are intended to. Despite the glitches in the delivery process, I appreciate the company's communication and efforts to keep me informed, and I hope they take heed and rectify the mistake of leaving the package outside without a notification.