DoorDash review: Unauthorized charge

I canceled my membership with DoorDash sometime in 2024 and deleted the app from my phone. This week in July 2026 there was a 9.99 charge on my credit card for DoorDash pass. I did not authorize this charge and I have contacted DoorDash by phone email and chat. I have been told that unless I provide the email ID they can do nothing. I provided three different email addresses and they told me they were all wrong.
I did download the DoorDash app and signed in with my old information and it is asking me to join so they are charging me and I am not even getting the service.
I would like it noted that I did receive a new credit card the week prior, according to my credit card company, they cannot do anything as even though I canceled my membership the new credit card number caused DoorDash to charge my new card.