CB Vehicle Rental and Leasing Dollar Rent A Car Complaints #22-41

Dollar Rent A Car Reviews and Complaints

Dollar Rent A Car review: Rental repairs

Rae Linn of Oakland, US

Jun 22, 2023 12:46 am UTC

Verified customer

I rented from them in February 2023. I parked in a parking garage and there was column to the left rear of the car. I forgot about it and when I backed out I looked left and right and then at the backup camera as it was a garage and not a busy street. The column was perfectly in my blind spot and I turned too quickly and scraped and dented the door. The repair bill was sent to my insurance who found dollar failed to provide evidence they cost that much. My insurance company kept in constant contact with me and has requested documentation several times but dollar will not return their calls. When you rent from them you sign something that says in the event of damages, you the driver will have to seek payment from the insurance, the driver is responsible for all amounts due. The only communication I have received from dollar is a statement, a threat to send to collections and harassing calls saying they will sue if I don’t pay. The claim is still under review with my insurance today and I am in collections with dollar for them not fulfilling their obligations. This has tanked my credit and caused significant stress. I’m learning they do this all the time. Do not rent from them.

Desired outcome: They take me out of collections, repair my credit and pay for the increase in stress and anxiety medication I had to pay since they started their aggressive behaviors

Keywords:

amounts due backed out backup camera blind spot busy street calls claim collections column communication company constant contact cost credit damages dented documentation door driver event evidence february garage harassing calls insurance learning left rear looked left parking garage pay quickly rent rented repair bill responsible return review right scraped seek payment sent sign statement stress sue threat turned

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Dollar Rent A Car Contacts

Dollar Rent A Car phone numbers

+1 (800) 800-5252

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USA & Canada

+1 (800) 800-4000

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Reservations

+1 (800) 800-6000

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International Reservations

+1 (877) 411-4300

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Vehicle Violations and Accidents

+1 (800) 235-9393

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24-Hour Roadside Assistance

+1 (800) 331-3550

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Dollar 4Business Support

+1 (800) 654-4173

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Frequent Flyer Help Desk

+1 (800) 654-0011

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Website Difficulties

+1 (800) 527-7752

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Travel Agent Commission Hotline

+1 (888) 367-4372

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Dollar GDS Helpdesk

+1 (866) 776-6667

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Canada

+44 139 220 3041

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100%
Confidence score

United Kingdom

+1 (358) 000-9102

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More phone numbers

Dollar Rent A Car emails

customerservice@dollar.com

100%
Confidence score: 100%

Support

internethelpdesk@dollar.com

92%
Confidence score: 92%

support

cservice@dollar.com

86%
Confidence score: 86%

support

More emails

Dollar Rent A Car address

PO Box 26120, Oklahoma City, Oklahoma, 73126, United States

Dollar Rent A Car social media
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Aug 24, 2026
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