Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Vehicle Rental and Leasing Dollar Rent A Car Complaints #102-121
Dollar Rent A Car

Dollar Rent A Car review: over charged for rental

S
Author of the review
12:45 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I reserved a compact car for 6 days (2/25/20 through 3/1/20). This was for 174.24. When I arrived, they said the forecast called for Snow and that I should upgrade to a small SUV. I did this. The reviewed the charge with me and it showed a total of 544.23. I asked if this was additional or the total charge and was told that was the total charge. I thought that was a bit much but signed the paperwork. When I got home and reviewed my credit card charges I saw that they billed me for an additional 544.23. So I paid 718.47 to rent a Jeep compass for 6 days. I went to the web site this morning to check on the pricing for renting a Jeep Compass for 6 days and it says the approximate total would be 359.25. I called the customer support line and they refused to do anything stating that I signed the paperwork.
I will never do business with Dollar Rental again.
The purpose of my travel to Denver was that my younger brother passed away late Sunday night (2/23/20). I was tired and distraught and see what they did as a predatory and misleading practice. And found their customer service cold and impersonal. They clearly charged me 2 times what they had posted on their web site. I am beyond upset and will post this complaint where ever I can.

Dollar Rent A Car - over charged for rental - Photo 1
View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More Dollar Rent A Car reviews & complaints

Dollar Rent A Car - fraudulent unethical toll charges 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar Rent A Car - tricked into extra charges 8
Dollar Rent A Car - car rental extras 2
Dollar Rent A Car - ldw scam 2
Dollar Rent A Car - horrible customer treatment 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar Rent A Car - coupons promised after poor service but none received
Dollar Rent A Car - Fuel charge
Dollar Rent A Car - overcharged 2
Dollar Rent A Car - Dollar rental car billing issue
Dollar Rent A Car - unethical / business practices 1
View all Dollar Rent A Car reviews and complaints

  1. Dollar Rent A Car Contacts

  2. Dollar Rent A Car phone numbers
    +1 (800) 800-5252
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 800-5252 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 800-5252 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-5252 phone number 3 3 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-5252 phone number
    USA & Canada
    +1 (800) 800-4000
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 800-4000 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 800-4000 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-4000 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-4000 phone number
    Reservations
    +1 (800) 800-6000
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 800-6000 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 800-6000 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-6000 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 800-6000 phone number
    International Reservations
    +1 (877) 411-4300
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (877) 411-4300 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (877) 411-4300 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (877) 411-4300 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (877) 411-4300 phone number
    Vehicle Violations and Accidents
    +1 (800) 235-9393
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 235-9393 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 235-9393 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 235-9393 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 235-9393 phone number
    24-Hour Roadside Assistance
    +1 (800) 331-3550
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 331-3550 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 331-3550 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 331-3550 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 331-3550 phone number
    Dollar 4Business Support
    +1 (800) 654-4173
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 654-4173 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 654-4173 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 654-4173 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 654-4173 phone number
    Frequent Flyer Help Desk
    +1 (800) 654-0011
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 654-0011 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 654-0011 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 654-0011 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 654-0011 phone number
    Website Difficulties
    +1 (800) 527-7752
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (800) 527-7752 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (800) 527-7752 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (800) 527-7752 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (800) 527-7752 phone number
    Travel Agent Commission Hotline
    +1 (888) 367-4372
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (888) 367-4372 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (888) 367-4372 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (888) 367-4372 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (888) 367-4372 phone number
    Dollar GDS Helpdesk
    +1 (866) 776-6667
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (866) 776-6667 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (866) 776-6667 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (866) 776-6667 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (866) 776-6667 phone number
    Canada
    +44 139 220 3041
    Click up if you have successfully reached Dollar Rent A Car by calling +44 139 220 3041 phone number 1 1 users reported that they have successfully reached Dollar Rent A Car by calling +44 139 220 3041 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +44 139 220 3041 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +44 139 220 3041 phone number
    100%
    Confidence score
    United Kingdom
    +1 (358) 000-9102
    Click up if you have successfully reached Dollar Rent A Car by calling +1 (358) 000-9102 phone number 0 0 users reported that they have successfully reached Dollar Rent A Car by calling +1 (358) 000-9102 phone number Click down if you have unsuccessfully reached Dollar Rent A Car by calling +1 (358) 000-9102 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Rent A Car by calling +1 (358) 000-9102 phone number
    More phone numbers
  3. Dollar Rent A Car emails
  4. Dollar Rent A Car address
    PO Box 26120, Oklahoma City, Oklahoma, 73126, United States
  5. Dollar Rent A Car social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2026
  7. View all Dollar Rent A Car contacts
Dollar Rent A Car Category
Dollar Rent A Car is ranked 19 among 85 companies in the Vehicle Rental and Leasing category
#17 Penske Truck Rental Penske Truck Rental #18 Cars24 Cars24 #19 Dollar Rent A Car Dollar Rent A Car #20 Thrifty Rent A Car Thrifty Rent A Car #21 Car2Go Car2Go

Most discussed Dollar Rent A Car complaints

don't rent from dollar.com!
1
(opinions to this review)
Dollar Rent A Car Alternatives
Enterprise Rent-A-Car 953 reviews Hertz 1186 reviews Surprice Car Rentals 4 reviews MobilityWorks 5 reviews Sixt 458 reviews