Dollar General

08/25/2018 around 7:30 Pm, my neighbor and I had went down to the Local Dollar General store in our town to get some drinks for our children and ourselves. We had chosen our drinks after around twenty minutes of finding some unsweetened tea for him which of course there was none. Some of the coolers were pretty bare along with some shelves. When we had gotten up to the register, we had to wait a half hour before we finally decided to go some where else to purchase our drinks because we got tired of waiting. There was one register open and the other cashier was in the office. The kids drinks were warm. The line was backed up clear around to the coolers.

08/24/2018 around ten thirty eleven o clock in the morning my neighbor and I had went down and got some house hold products like toilet paper, etc. My neighbor had asked about where we could find some lighter fluid. The cashier on the register...the same and only register that always seems to be the only one open anymore had said that there was none left. Okay that is good and fine because we had figured that they had boxed whatever was left and sent it back due to lighter fluid only being a seasonal thing . The cashier was rude and snotty. By the time we got outside the store, we had noticed lighter fluid outside and so we realized by the time that we got into the vehicle to leave that the cashier had lied to us.

09/05/2018 around eight thirty - nine o clock in the morning, my parents, my daughter and I had stopped into the same local Dollar General and you could not hardly get around to any of the aisles because of the roltainers or uboats...whatever they are called. The store was dirty, stuff on the floor, boxes in aisles. The floors looked like they had not been clean in months. My mother went to get a roll of quarters to go do laundry and the MOD just up and left to go talk to either the Coke man or the Pepsi man...it was some guy who brings one of the other to stock the coolers. She left the cashier at the same and only register that is always open standing there for twenty minutes until she came back in. The MOD just glared at me and was hateful towards my mom.

09/06/2018 at around eleven fifteen my parents had walked down to the local dollar general, to get some stuff that was forgotten yesturday. Yet again only one register was open, a line full of people. There was no where to move. Okay, so I understand that all the stores are getting busy to put out Halloween/Christmas items for the holiday seasons, but its another thing when you have a employee that tells a elderly customer who was trying to check out could not go where the cart was because of all the makeup on the floor and every where. The elderly customer had no other way to go because half the aisles are blocked off at some point and can not get through them. So we followed the elderly customer to the cash register and the employee tells my daughter who is only 2 and does not understand that she could not go that way that she needed to get back to her parents. When I got by her, I had told her nicely not to speak to my 2 year old that way again. She was rude and very nasty about it. When we had finally gotten all of our items because it was a maze trying to get through the aisles to get our items, we had to pretty much walk all over other customers because they could not get through as well. Over half of the shelves were empty due to the fact that they were still on every rolltainers and in boxes not being put up. The Manager, the Assistant Manager, The keyholders and another cashier was all over the store and were rude. There is hardly no cat litter on shelves, boxes every where. There is no dog food hardly. There is hardly nothing on shelves. There is some Christmas Items on the shelf. Just can not move any where . The cashier at the register was having a conversation with another elderly customer and the customer had something and the cashier replies back with a snotty preppy tone and says "I do not care" and "whateves." She had said the same thing to me when I was getting my items paid for. There was no key holder, no MOD, nobody helping the new cashier. It was just her by herself with a line full of people yet again backed clear up by the coolers and yet again was half empty and the kids drinks were warm. I have never felt so dirty walking into that dollar general before in my life. After I left, I literally wanted to go home and take a shower to get that clean feeling again.

My husband was a employee at the dollar general store for about a year. He has been treated like a slave. He was always stressed out when he got home from work. He had to do everybody's jobs for them all because they did not want to. When my husband worked there, he would make sure the store was cleaned. He made sure that items were put back in the right spot. He pretty much did everything by himself. My husband is also military in the National Guard. He has his monthly drills and then once a year his two week annual military training. Also with him being in the National Guard he can get a phone call at any time for state duty. For example he can get a phone call tonight saying that he has to get ready to go to a place for several weeks until his job is done. The previous and current manager always complained to me when he had military training that they had wished he would be home so they could have him doing their job for them. Im not going to lie, my husband loved working there at first and then when he caught on that everyone wanted him to be their slave and do their job for them, he started to get stressed out. A little later on closer at the beginning of this year, my husband had found another job. He went in, filled his application out, did the interview. This company was hiring so fast that he did not have time to put his two week notice in because they hired him the very next day. The manager was aware of it. During his final week at dollar general, he became more excited because he was soon going to be starting his next job. The night before his last night at Dollar General, the manager had told him there was some stuff that needed to be put out soon. Okay fine, my husband expected that. What my husband did not expect is that the manager waited until the last minute to tell my husband to put the items out and could not leave until he got everything put out. He did not get home until 11:30-12:00 at night, even though the manager knew that he had to get up early the next morning to go to his monthly military training. So the manager did not like that he had drill the next morning, she decided to put my husband on the no hire list for any other dollar general stores. Also, while my husband was an employee there, the previous manager, the current manager, the assistant manager, and a couple of key holders called him in on his days off because they wanted to take days off and go on vacation. He never hardly asked for a day off. When he did ask for a day off, he never got it. When my husband left for his new job, half of the customers stopped shopping there. They had asked me when he was going to go back to work there. The assistant manager has even asked when he was going to be able to go back.

One of the employees that works at dollar general, she had made it to be well known that she does not like me due to the fact that I am married to my husband. She has tried to get him to the point where it would cause a divorce. My husband and I stopped into Dollar General one day before he had to go to work, and we were walking down the aisle, she had blocked him and he went under her arm. When I walked by her, she asked in a snotty tone and asked why I was always with him. I told her the reason I was always with him pretty much is because I am his wife. She has refused to check me out a couple of times. She flirts and practically throws herself at happily married men. She has refused to do work and made my husband do it. She has made my husband go to the bank because she did not want to. She has been rude to me infront of my children and other customers. I have not done anything to this girl. She has refused to give me the restroom key even though my middle child had to use the restroom and she ended up going to the bathroom in her pants. The employee made a disgusted face and said that she should not have to clean up some person's kids pee mess. There were other customers in the store at the time as well. I told the employee that if she would have given me the key when I had asked for it, I could have taken my daughter to the bathroom so she would not have to use the restroom in her pants. My child did not get into trouble. She is still rude and hateful towards me to this day even though my husband does not work there any longer.

I have a friend who used to work at dollar general as well and she was also put on the no hire list thanks to the previous manager. My friend was getting ready to go to a different job as well. She was able to put her two week notice in and go to her new job. My friend had done her job and did not cause any problems. The previous manager is no longer at dollar general and the current manager does not want to write a letter to help my friend to get back on at dollar general. My friend was black balled by the previous manager to be on the not hired list to any other dollar generals in the surrounding areas. She is now trying to get hired back on at dollar general and she has to have four to five letters from different employees stating that my friend did put her two weeks notice in from where the previous manager has made the statement that she did not.

The current manager and her mom likes to take things from the store because they sell them online. The price tag is still on the items. The current manager and her mother set stuff aside that still has the original dollar general price sticker on the items. I do not know if this is allowed or legal but I do not think it is right.

I would like to let someone know how this management team treats their employees. The ones that show up for all their schedules shifts and when possible fills in, gets harassed by the management team. They get punished by hours being cut if they can't come in to fill a shift. Also, via text if they ask you to come in and you're sleeping and don't respond on your days off they talk down to them making them feel awful. I coming from years of running successful retail stores know this is very wrong and very unprofessional. I know the stresses of not having peole show up and call off. However there is a proper way to treat the employees that do always show up for their shifts and when possible not matter how little they can help cover shifts.

I was yelled at followed out the store constantly being yelled at by employee last night about 8:30 PM in Thomasville Georgia location 11200 US 84 East Thomasville, GA 31757 . My husband and the other employee working at the time witnessed it all I called last night to try to make reasons with the lady to understand why she was yelling at me she began to tell me I need to mind my business and take care my son who have almost lost twice this month due to diabetes . She is always loud with other customers and very disrespectful when things don't go her way to other customers Now fear at the safety for myself and my children and I shop there 2 to 3 times a day .

I'm complaiming about the state of the store at the FLagstaff, az location. It's seriously a dangerous store to be in, it is such a mess with product strewn all over the floor. I had to stop an elderly woman from tripping over a box strewn on the floor today. Pics of the chaos posted below. If I was a manager I'd be very concerned about a lawsuit when someone gets hurt.

I work with the lease compliance team a lot with multiple store locations. With DG having such a high volume it's hard for this team to keep up. Please grow this division so that update communication is better. No one person ( or small team) can handle 500+ jobs EACH and be 100% with everything else. You would need at least 6 to 8 people to make this run more affective. Ridiculous! To be more efficient change the workload or hire more people for this division. It's not fair to the landlords the team or the stores.

The entire appearance of the store is disgusting. When you pull up there is trash all over the parking lot. The metal on the roof is coming off. The dumpster out back is running over with trash and trash all over the ground in front of it due to laziness and know one wanting to pick it up. The inside of the store looks like it has never been swept or mopped. Something urgently needs to be done about this. Store # 14975

1575 Battle Creek rd Jonesboro ga 30236

Email contact at [protected]@gmail.com

The store in Bernice, LA is ridiculous. You can't shop in there because of the carts full of merchandise that either needs to be on the shelves or in the back. A lot of times you can't even walk down the isles because of these carts. You can't get to the shelves because of these carts. Today I needed toothpaste and had to move them out of my way to get to the shelf. This is every time you go in there.

I have been harassed by my store manager since I started working at the frederic store (11710) . He has made working completely miserable, he's a bully that constantly criticises my work, and spreads false rumors about me to coworkers and customers. He threatens my job, answers as long as he's store manager I will never advance in my career. And when I complained to my DM Brad Bowers about what was taking place, he took the side of the store manager Randy and basically called me a liar, saying I misinterpreted the situation, and yet the store manager still retaliated, by giving me less hours and treating me worse than he was. For a company that swears to have a zero tolerance policy against harassment, and retaliation, being the current victim, I have to laugh. Nothing has been done and I have never seen such a sicker sight of victim blaming and "men sticking together". Especially since there are witnesses and more victims. And if you were wondering, its all the women of the store, which is discrimination.

One store employee at dollar General in tupper lake is very rude to the customers when they ask if stuff that is not out she refuses to go look for it the employee name is Jeannie .this is not the first time I have gone to the store and had this happen to me. Also when up at the register she was very rude to all coustmers in the line also while at the register I heard her being very rude to other employees

I was shopping at store number 08362 on 08/26/2018 and when I checked out my digital coupons did not work. It is not th first time either but this time it was 4 different coupons that equal to $4.25 all together. I phoned the customer service number first and they gave me the www.dollargeneral.com/dcfeedback website but I did not see a place to enter my information. So I am writing my complaint here in hopes it will be taken care of.

I went to Tennessee to visit family and while I was there I visited your Lyle branch and the experience was so appalling that once I was home, I just couldn't let it go.
Let me just say, the manager at this location is abhorrent. I visited the store multiple times throughout August and nearly every single time I went she was being incredibly nasty to her employees, making inappropriate comments to me (as WELL as other customers) about her employees are useless and don't listen to her and being generally unprofessional.
Someone who tells their customers their work problems and tells customers that they would rather be at their old location because their employees listen to them (and let it be known that the prices ringing up incorrectly had nothing to do with the cashier, no matter how much she was claiming it to be the cashier's fault) shouldn't be working for the company. It makes everyone look bad and it's like a lawsuit for the company waiting for happen. It should be addressed before things escalate.

Thank you.

Burgess store is an extremely busy store and doesn't employ enough people to keep it stocked. You should do a surprise visit. I won't go in there any longer unless it's my last option. Can't get down the aisles. Ridiculous! I don't blame the employees, they can't get away from the register long enough to stock and clean. It's a shame! Get it together Corporate!

My granddaughter and her other grandmother were in the store today. My granddaughter was spending $10 she had earned herself. She was very excited and behaving silly, she's only 7 years old. Needless to say all of the happiness and joy got sucked out of her little treat by a cashier named Crystal. When my Granddaughter passed her $10 to Crystal to pay she said "goodbye $10 I'll miss you" just being funny. At which time this cashier decided to roll her eyes and mutter something about spoiled children. Later it was explained to my granddaughter that the cashier wasn't mad at her and that she did nothing wrong.
I have no idea what training or education is offered thru this corporation but clearly Crystal is in desperate need of both. I would hate for anyone to lose their job but she may want to seriously consider a career change and the management for that store strive for a higher, more customer friendly level of service. Retail is hard enough without making happy customers miserable or having to explain miserable employees to children.

We need some help here! The manager is aweful! our Dollar Store is a damn mess! The manager is always on the phone! You cannot get up and down the isles...for boxes. There has been a busted box of Sunkist orange soda...on the shelf for 2 weeks! Really, this needs addressing! We as a community are so disappointed. We love our little town to look pretty...and this has become an eye sore! FILTHY! Trash outside the parking lot. Please help us!

I bought some honey smack cereal at a discounted price. When I ate them I got very sick and went to the ER. When I spoke with Kellogg's customer service I was then informed that they have been on recall and shouldn't have been sold. I'm very upset that I got food poison and I always shop at dollar general. I still have my receipt and the cereal, because something will be done. I got behind in my school work, because I was so weak.

The names on their shirts were Ryan and Jacinda, they looked like children running a business and neither of them cared that their eyes were red and both smelt like marijuana. Ryan barely knew what he was doing and Jacinda was so involved with her phone she completely ignored when I asked for help finding the syrup. I'm shocked you don't drug test your employees.

As I'm shopping in the store looking for what I need, I started talking to the cashier at the register and another cashier walked up and said that I have to leave I cant just linger around the store. Also as the customer I think that all employees should have good hygiene. Jean does not. She smokes in front of the door and smoke comes in the building as people are entering. She has this smell that makes me want to stop going there. Also she is rude and her attitude is horrible. After being told to leave her daughter shows up and lingers around but was not asked to leave. I'm not sure if this is because I'm african american or just a normal thing. She has people calling the store saying that her daughter owes them money for crack cocaine which I think is highly unprofessional. Something needs to be done, I'm not the only customer who complains. Ton of customers got upset at the fact that she asked me to leave without reasoning today.

The Dollar general store in Summer field FL on US 301 . Their bathrooms have been out of order for 2 weeks now and I am a concern customer if their bathrooms have been out of order for 2 weeks now isn't it a health hazard to staff and public, if the bathrooms are out of order due to plumbing problem. The board of health could close the store due to plumbing problem. The staff is friendly and helpful to elderly and the disabled public. I hate to see the store close due to plumbing problem. Especially if one of the bathroom is plugged and no one comes in to fix it.

I was in the store located in muldraugh kentucky tonight and witnessed the assistant manager cussing and being really rude to the cashiers. She was also not in any type of uniform and did this in front of numerous customer. I do not understand how this is acceptable. And as I understand this is not the first time that this has occured and many complaints have been filed against this assistant manager.

While I was shopping in the dollar general in canton Oklahoma the workers were playing music with cuss words while children and multiple people were shopping it played for about a minute before they changed it to a different song that still had cuss words in it. This is not the first time this has happened while I was in the store shopping with my kids.