DogTV Network

I canceled my subscription (in writing) within 7 days of trying dogtv. My credit card has continued being charged each month for the last 3 months. After sending emails I was finally contacted & told my subscription was canceled however I am still being charged for the last 3 months. I have never dealt with such an unprofessional company. I would never recommend this service to anyone. I will be contacting my credit card company to file a complaint concerning dogtv!

Since our purchase on May 27th, 2017 we have not been able to view the channel. I emailed support the same day and requested to disregard our request for service. I just keep getting emails that say "try to log in now". I requested to cancel, but I see its still active. Where is the cancel information so I can send in a written cancel letter. It is now June 8th, 2017 and we are still unable to view and cancel. I would like to submit my cancel information prior the 30 day trial ending.

Since March 1, 2017 I have sent multiple emails requesting for my subscription to be canceled. I have also seen online that others have not been able to cancel either.

My order ID is 174549

The phone number provided here at www.complaintsboard.com is not connected to the company and leaves you speaking to an identified voice mail.

My desired resolution would be the effective cancellation of my subscription to DogTV immediately and the cease of any further withdrawals from my bank account.

According to Section 2 of their Terms & Conditions cancellation requests must be submitted in writing. As the T&C does not define "in writing" in specific terms an email is sufficient to meet the requirement.