The complaint has been investigated and
resolved to the customer's satisfactionResolved DogTV Network — unable to cancel subscription
resolved to the customer's satisfaction
Since our purchase on May 27th, 2017 we have not been able to view the channel. I emailed support the same day and requested to disregard our request for service. I just keep getting emails that say "try to log in now". I requested to cancel, but I see its still active. Where is the cancel information so I can send in a written cancel letter. It is now June 8th, 2017 and we are still unable to view and cancel. I would like to submit my cancel information prior the 30 day trial ending.
The complaint has been investigated and resolved to the customer's satisfaction.