The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Dish TV Indiarenewal problems!

I tried to renew my dishtv subscription for VC No. [protected] using www.dishtv.in and ITZ dishtv cash cards worth Rs. 600. After entering the cash card details I got the message that transaction has failed. But upon checking the ITZ website I discovered that already payment has been made to DISHTV B2C. But my account does not show the 600 Rs. amount added to the balance.

Beware!

Responses

  • An
    anand Aug 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also had the same problem. I made payment through my credit card. But the transaction failed. I tried couple of times on different days. Each time I ended up with the same thing. Finally I made the payment by going to the dealer.

    When I got my credit card statement I was for a surprise. All the transactions showed up there. When I called up the bank they asked me to contact the vendor. So I talked to the DishTv. I got the amount credited back to my account in couple of days. All ends well!

    I think the problem was because of the ICICI Payseal website that processed my credit card transaction.
    Next time I am not taking chances I will make payment through the dealer.

    0 Votes
  • Ra
    Rafees Jalal Sep 12, 2007
    This comment was posted by
    a verified customer
    Verified customer

    We are based in Kabul and our access to ESPN and STAR CRICKET is denied so we are not able to watch Twenty -20 cricket.
    Please respond what we need to do to get the channel back.

    Thank you.

    0 Votes
  • Ya
    Yama Muqbel Oct 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    A few days ago we bought a dish tv, but now we don't know the dish face should be on what degree or to south? east? west? or north?

    0 Votes
  • Aa
    aaryan yadav Mar 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    We rechared our Dish Tv pakage but we think it's not cathing signal.can you help us if so please E-mail me.vc number-[protected].please e-mail me in next 5 hours.please please do it

    0 Votes
  • Ra
    rajnish shukla Apr 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i was not getting the pay channels only the channels free in air and when i called the helo desk there was no respond all the time the it was busy as if to neglect me

    0 Votes
  • Mo
    MohammedMulani Apr 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have paid Rs.4990 to my dish TV vendor on 16apr.08. The vendor activated the connection on the same day.I had filled the form and gave it to my vendor which is having VC No.[protected].After 7 days my TV Screen shows the message Call dish TV customer care no.But when I contacted customer care I came to know that I have been not registered yet and my vendor is telling he has already completed the whole procedure.Please guide me what I can do now?

    0 Votes
  • Ph
    phaneendra Jun 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    my dishtv vc no [protected]. i have paid amount to the vendor. it is still not activated. please take this in to consideration.

    0 Votes
  • Ba
    barad hassan Jul 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    my vc numbers [protected] eror showing refresh eror ...plz now what to do?anything prob. with my card?waiting for quik reply,
    thanks in advance

    0 Votes
  • Ra
    raazsri Jul 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    how to know my dishtv vc number!!!

    0 Votes
  • Ab
    Abdulkhader Aug 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I made my renewal for six months and now I not have other channels like Zee, HBO, Espn, Sony Ect...

    Please check and revert...

    0 Votes
  • De
    Deshraj Singh Aug 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Star plus is not coming, colours & other channals is not proper way

    0 Votes
  • Vi
    vijay kumar Aug 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    my VC No. [protected], I had also so many problems from Dish TV performance like poor customer care, paid channel is not showing, renewal problem, dealer not responding our complaints through customer care, I think dish tv totoally failed

    0 Votes
  • Mo
    Mohamed Asharaf Sep 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My dishtv [protected] need to refresh I am not getting somany channels

    0 Votes
  • Mo
    Mohamed Juma Sep 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi,
    i am juma here. my dish tv have some complaint. My dish number is [protected]. already i paid the money.pls check is done. the channels are not working and for more information email me on [protected]@hotmail.com

    0 Votes
  • Sr
    srinivas kmar Sep 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hi
    i am srini.one week before we brought dish tv.first 3 days all channels came .now some channels like maa, gemini, etv2, etc not coming.please refresh .my dish number is [protected]-3
    Already i paid money.pls take this in consideration.

    0 Votes
  • Na
    Naser Oct 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I Renewed my for 1 year but now my TV screen shows call customercare no. my acc no. is [protected]-1 Please refresh

    0 Votes
  • An
    anjaria pravir s. Oct 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    dear sir,
    i am your subscriber since last two years your DTH perfomance is very good, iam in gujrat dist. bhuj kachchh, in bhuj your dishtv delerare five before two days iwent to renew my dishtv subscribtionfor mexi package, they told me rs.310 for mexi package so i didn"t renew my vc no is [protected] here all deler getting rs 10 more per package now what will i do, also i told for its card they say we have no its card . till my conection is closed due to this reason.my problem is that now how can i renew my subscribtion, give me advise and take steps on deler why taking 10 rs more, thanks

    0 Votes
  • An
    anjaria pravir s. Oct 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    All deler of bhuj, gujrat getting 10 rs more for renew why?where i get easy its cards for renew, give me address for that in bhuj kachchh, gujrat,

    0 Votes
  • Ka
    kanchan.balasaheb.vinayak. Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    may balance.vc.no.[protected]

    0 Votes
  • Mr
    MR.PRATAP KUMAR Nov 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The manager,
    Customers Care,
    Dish Tv


    Dear Sir,
    VC NO:[protected]

    STB NO:0617ABF50SM00324

    I recive an error message from sun networks only.(err msg: No accses) I would like to know reason.

    In the same, last time i paid 6months, the period has not lapsed.I paid the payment through internet from creit card, when i tried to pay this time, its indicate vc number blocked on renuwal form.so i unable to pay.please give clear and allow me to pay.

    In the mean time i want upgrade my package.

    Anticipating an early attention in this regard.
    Thanking you,
    Yours faithfully,
    Pratap kumar.

    0 Votes
  • Na
    nataline dsouza Nov 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have paid my subscription last week and still I have not been connected. My viewing card number is [protected].
    Regards,

    0 Votes
  • Ra
    RAVI KUMAR BIYAHUT Nov 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i m ur subscriber since last year my v.c no. is [protected] yesterday i tried to renew my account i had baught itz cash rs. 300 i tried to renew it through massesses service but unfortunately my sending formet was not right i call dish tv custemer care he told me to send it through the right formet my formet was right that time but dish tv send me again a masseg that my account no. and password is invalid i call dish tv but they doesnt give me good respons . kindly help me ...

    0 Votes
  • Ra
    rahul Mar 06, 2009

    please separated my dishtv vc no.-[protected] and [protected]

    0 Votes
  • Ha
    hasu patel Jul 13, 2009

    i cant see color channel on my dish tv...so what do i do...?

    0 Votes
  • Am
    Amar Jul 14, 2009

    @ Hasu,

    What Package have you subscribed for,
    Might be you are not getting colors channels because this channel is not available in any of the base pack its available on ala-carte or on add on pack.

    Colorful pack

    Channel- colors
    price Rs.20+ tax.

    0 Votes
  • Ku
    Kuldeep100 Sep 30, 2009

    How you can say dish TV is better when one can not find which programme is running on a channel?? Information bar always show either not avaiable, loading or programmes which are already finished. Why it can not be one which is running and which would fillow. Also we are not able to monitor the channels while finding a particular channel which one want to watch!!!

    All this is well priovided with Tata Sky T.V. I suggest dishtv to copy from method from Tata Sky.

    Another problem is that mainly during start up, advice flashes to contact customer care, a number which always remain busy. After few trials of off and on or, waiting for 5-10 minutes problem gets automatically solved. Can there be no permanent solution.

    I wonder if I get a response from dishtv about these two important points which keep troubled as must be probematic to others as well.

    I am Kuldeep Kumar Kumar Kaul
    V C no. [protected]

    0 Votes
  • Jc
    jcmathpal Oct 03, 2009

    I am agree that dishtv people are not sincere towards grievances of customers. They are not acknowledging the payments. Their software is faulty. It always shows error.

    0 Votes
  • Ra
    rajjan65 Oct 16, 2009

    I am a.k.singh. My v.c. no. is -[protected] . I recharged my dish tv in 2nd week of oct 09 by rs.190& rs 2000 . My tv screen is showing recharge amount rs 00 & validity date 00 . please cnf my dish tv recharged or not . if recharged then date of validity ?

    0 Votes
  • Am
    Amar Oct 23, 2009

    I will give you the email id of dishtv customer care, just mail your concern their for quick resolution of your complaint along with your complete details like VC Number, Address and Contact Number.

    Email Id: [protected]@dishtv.in

    0 Votes
  • Ht
    H.Tawna Nov 13, 2009

    I am a subscriber of Dishtv under VC no [protected] I purchased two Itz cash value at Rs 125 each and sent the Itz a/c numbers and passwords through SMS but only one of them is acknowledged by Dishtv (57575). I try to log in throuh www.dishtv.in but failed. Some of the site in the website are expired.

    0 Votes
  • Ge
    geeta com. kkr Feb 13, 2010

    my v c no. [protected] . ye mera demo no. hai main isko normel me convert karwana chahta ho mera distr. jindal comm. kkr hai maine one week se convert karne ke liye keh rakha hai per koi sunwai nahi hai wo kehte hai karnal mail bhej rakhi hai ho jayega maine prempal ji se baat ki hai wo bhi lare de rahe hain unka no.[protected] hai jo ab pichle 2 din se phone nahi utha rahe hain. main khud ek dealer hoo mere sath aese ho raha custmer ke saath kya karte hoge maine suru me 10 box purchase kiye the or maine sare dish sale kar di lekin meri demo phir bhi band ho gaye kyo ... baad me pata chala ki jindal comm. ne jo box mughe diye the wo kisi or dealer ke naam the .ab sir meri ek reqest hai ki meri demo jaldi se jaldi convert ker deve bas mughe or kisi se gila sikwa nahi dhanyawad geeta communication sec.7 mkt. kurukshetra

    0 Votes
  • Yo
    yogesh khanna Mar 24, 2010

    I am yogesh khanna my vc no.[protected] I recharged my dishtv in 24march by rs1625our transaction no.[protected] on tv sereen is shon nil so crrot this

    0 Votes

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