DirecTV — two months and 4 customer service people, I am still being charged for nfl package.
Last month my bill was over 200.00 so I looked and it said I was getting charged six installments for 50.00.
Each time I reached out to a customer service person they said it would be off my bill and I would get a credit.
Well two months later still on my bill, four long conversations, still on bill and no credit.
Really how hard is it to remove a channel and do what each one of them said was done.
Arjhon: You're most welcome Tiffany. It is my pleasure to help you today. I almost done removing the NFL Sunday Ticket for you. Thank you for waiting.
Arjhon: Mission accomplished Tiffany! I have successfully removed the NFL Sunday Ticket for you. Please have this confirmation code as your reference: Order 4927672180A, 7/10/2019.
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