Direct TV24 month price guarantee

I called direct tv for price quote and was given a 24 month price guarantee and was told it could be installed the same day which it was, days later I received a confirmation with 12 month guarantee after several attempts with customer service I have had no action taken by direct tv. Today I have been on the phone with them for almost 2 hrs, still nothing.


  • Ro
    Rosalind Boyce Nov 20, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I accepted their offer for 24 months/60$ ALL INCLUSIVE charges and got slammed for anything and everything from a regional sports fee to a Protection Plan, to a set up charge for a Genie? Really? I buy their service and they charge me to set it up?

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.