Direct Football Tickets’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of customers are dissatisfied with purchasing experience.
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Disappointing Experience with Direct Football Tickets: Lack of Refunds and Disregard for Rules
I gotta say, I had a pretty rough experience with Direct Football Tickets. They don't seem to give a hoot about their own rules and regulations. And let me tell ya, if somethin' goes haywire with your order, don't count on gettin' your money back. They just don't do refunds, plain and simple. It's like they're playin' by their own set of rules, and us customers are left in the dust. Not cool, man. Not cool at all.
Disappointing Experience with Direct Football Tickets: Unreliable Delivery and Nonexistent Customer Service
So, I gotta say, my experience with Direct Football Tickets (directfootballtickets.com) was not exactly what I was hoping for. First off, let me tell ya, their whole "100% guaranteed" thing? Yeah, not so much. I placed an order for some tickets, all excited to catch my favorite team in action, but guess what? They couldn't deliver. And not just that, they couldn't even deliver on time! I mean, come on, guys, what's the deal?
But wait, it gets even better. Or worse, depending on how you look at it. You know what's worse than not getting your tickets on time? Not being able to get any help from customer service. Yeah, you heard me right. No customer service whatsoever. I tried reaching out to them, but it was like talking to a brick wall. No response, no assistance, nothing. Talk about frustrating!
Let me tell ya, Direct Football Tickets is definitely not making fans happy. I mean, who wants to deal with all this hassle? We just wanna enjoy the game, cheer on our team, and have a good time. Is that too much to ask? Apparently, it is for these guys.
So, if you're thinking about getting your tickets from Direct Football Tickets, I'd say think again. Save yourself the headache and disappointment. There are plenty of other ticket sellers out there who actually care about their customers and deliver on their promises. Don't waste your time and money on these guys. Trust me, you'll thank me later.
Disappointing Experience with Direct Football Tickets: Misallocated Seats and Poor Customer Service
I recently purchased 5 tickets from Direct Football Tickets (directfootballtickets.com). Unfortunately, the seats I received were not what I had reserved. There was a significant gap between where I was seated and where my little kids were seated. It was quite disappointing.
To make matters worse, when I tried to reach out to customer service for assistance, they did not respond. I was left feeling frustrated and ignored.
Additionally, when I requested a refund in accordance with their stated policy, they did not provide one. This lack of adherence to their own policies was quite disheartening.
In light of these experiences, I strongly advise others to stay away from Direct Football Tickets. It would be wise to avoid making any purchases from this website.
Is Direct Football Tickets Legit?
Direct Football Tickets earns a trustworthiness rating of 66%
Generally safe, but check closely before sharing details.
A long registered date for directfootballtickets.com can be seen as a positive aspect for Direct Football Tickets as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Direct Football Tickets's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Directfootballtickets.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Directfootballtickets.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Directfootballtickets.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The directfootballtickets.com may offer a niche product or service that is only of interest to a smaller audience.
- Direct Football Tickets protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website associated with Direct Football Tickets sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
Disappointing Experience with Direct Football Tickets: Last-Minute Ticket Cancellation Ruined My Champions League Final Plans
I bought a ticket for the 2019 Champions League final a whole 4 weeks before the big game. I was feeling pretty excited, you know? But guess what? Those Direct Football Tickets people, they canceled my ticket just 2 days before the match! Can you believe it? I was already on my way to Madrid, ready to board my flight and everything.
Let me tell you, it's not a sure thing with these guys. I wouldn't recommend buying from them, no way!
Overview of Direct Football Tickets complaint handling
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Direct Football Tickets Contacts
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Direct Football Tickets phone numbers+44 20 3499 0265+44 20 3499 0265Click up if you have successfully reached Direct Football Tickets by calling +44 20 3499 0265 phone number 0 0 users reported that they have successfully reached Direct Football Tickets by calling +44 20 3499 0265 phone number Click down if you have unsuccessfully reached Direct Football Tickets by calling +44 20 3499 0265 phone number 0 0 users reported that they have UNsuccessfully reached Direct Football Tickets by calling +44 20 3499 0265 phone number
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Direct Football Tickets emailsinfo@directfootballtickets.com94%Confidence score: 94%Support
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Direct Football Tickets social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 24, 2025
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