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National Football League [NFL] Customer Care Service

NFL Enterprises, LLC

345 Park Avenue
New York
New York
United States - NY10154

Customer Support Phone Numbers

+1 212 681 7573 0 0

National Football League [NFL] Complaints & Reviews

National Football League [NFL] / Disrespect

Ck37421 on Sep 24, 2017
Lost another fan/viewer/consumer. You allow people who WORK for you and are on the clock to show disrespect for a flag that I and other members of my family fought for but yet fine these same EMPLOYEES If they try to wear shoes to show remembrance to victims of a terrorist attack. I can't...

nflshop.com / Slow shipping

Jana on Aug 30, 2017
Too slow shipping. Even aliexpress works faster. Everything works faster in comparison to this. I ordered an item and they shipped it only after 2 weeks. I thought it was because of the item was out of stock, but no, it wasn't true. Judging by the reviews it's not something new. If only I...

NFL / advertising

Bronwyn Lottering on Aug 19, 2017
Dear Customer Relations Management: Due to your continued support of the NFL in light of the blatant collusion against Colin Kaepernick, please be advised that I find it necessary to include your company and its products in my continued boycott against political tyranny in these United...

NFL Shop / Horrible

Kai on Mar 14, 2017
I am very disappointed with NFL Shop and I will not order from them again. I bought some items from them and did not receive them, they gave me a tracking number but it was fake and did not show me anything. I tried to contact them many times but wasn't able to do that and later I received...

National Football League [NFL] / Super bowl halftime show

tiak1238 on Jan 23, 2017
Boycott Lady GAGA because she plans to make it political and against President Trump. This is not the forum for that. I, as a consumer will drop the NFL for all future support if this happens. I think it is a shame that the NFL, a football organization turn into any political entity. As an...

NFL Shop / Customer service

Lily 1212 on Dec 16, 2016
Absolutely ####ing terrible. When purchasing they offer free two day delivery but don't tell you there is a wait for the product to be send out from the warehouse. Then have to wait on hold for a half hour from them to say you have to call FedEx to change the address for FedEx to tell...

NFL Shop / Unprofessional

Bob on Mar 10, 2016
I've ordered three jerseys from Nfl Shop. Shipping was extremely slow and I received my stuff only two months later. Two jerseys were awesome, but third one wasn't the one I ordered. I contacted their customer service via email and they suggested me keeping it. They said they cannot give...

NFL Shop / Worst website ever!!

Olkos38 on Feb 23, 2016
About two months ago I ordered a jersey from Nfl Shop. When I filled in my personal information, I checked everything very carefully. But somehow they delivered my order to the wrong address. I had no idea that happened until about two days ago I received a message from them that my jersey...

NFL Shop / Stay away from this place!

Danny on Feb 1, 2016
I purchased a jersey back in december from nfl shop. Several weeks passed and since I received nothing I contacted their customer service. I was told my item had arrived but for no reason it was sent back to the sender. They said they were not able to deliver it to my location. Nfl shop...

NFL / Atlanta falcons jacket/not received on time

Charlenepmp on Dec 28, 2015
I ordered a atlanta falcons jacket from the nfl shop. After trying to find out about the status of my order, I found out that it was ship by laser ship a company in which I never heard of. I starting doing my research to find out that all the reviews I read about the company was negative...

NFL Shop / They ruined my surprise.

Maria on Dec 28, 2015
My brother wanted a t-shirt for his birthday. So I ordered a simple black colored t-shirt. There was only the name of the team on the back. When I opened the package to wrap the present I realized that t-shirt was too small. My brother is a grown up man, he’s very tall and muscled. But the...

NFL / Uniforms

Reviewer52752 on Dec 17, 2015
To Whom It May Concern, My husband and I love to watch the NFL games. At this time, we are watching the Rams/Buccaneer game. I am shocked at the uniforms they are wearing. The red uniforms (Buccaneer) look something out of Dr. Seuss character, Thing 1 and Thing 2. The yellow ones (Ram...

nflshop.com / Defective merchandise

Reviewer67480 on Nov 6, 2015
I purchased a shirt, I tried on the shirt, it fit, I removed the tags. After I removed the tags I walked by a mirror and saw a blue sticker on the back, looked closer and there was a blue sticker next to a hole. Contacted the store and they will not exchange the defective shirt, because I...

Nfl.com / No network coverage of bills vs. Jaguars oct 25th, 2015 from london

John LoBuglio on Oct 21, 2015
I just read on redzone that directtv does not have the rights to televise the bills vs jags game and that outside of cbs in buffalo and jacksonville it will only be seen on yahoo.com. !!! So maybe we are back to getting to bww around noon and bringing our smartphones/tablets with us to...

NFL Store/UK / Goods not received

Ginxy on Apr 28, 2015
I purchased a shirt for my son on 3rd march expecting to receive it between 2-4 weeks later, I still have not received the shirt!! After various emails and trying to get through on the phone and not receiving a response I have now reported the matter to the police. Not happy!

Fan NFL Shop / Fake promises and these jerks lost my parcel

emoguy on Apr 2, 2015
I tried to ship some stuff through the company Fan NFL Shop. I was really shocked after several weeks. These jerks lost my parcel and tried to provide some useless info and promises. They are real jerks and liars, so better avoid them and don’t waste time and money. They promised to...

NFL / Officiating staff

Gregorylong on Dec 29, 2014
Unjust calls when officiating games. I truly can not believe the unprofessional judgments made, against some teams and how these call can be escalated when the fans call out the league or the commissioner for malfeasance, Understand as fans we pay for our tickets, That being said we have a...

NFL Sunday Ticket / Charged for services that I didn't request

Cutie101 on Oct 27, 2014
I received a bill from centurlink for to pay two payments of $145.98. They was sending me a bill to pay two payments for my directv bill. My bill was not even a day behind. I called centurylink and they said they was making everyone pay two months payment. I was only able to pay 1 bill for...

Nflbiz. Us.com / Fault size and seller is rude and dishonest

Jme91 on May 29, 2014
I want to warn other people that the website www.nflbiz.us.com is scam and the seller is really dishonest and try to trick out of your money. I ordered 3 jerseys from them, but they were all too large for me. I tried to return them, but the seller refused and told me that he would return...

Nfl Jerseys / Never received goods

teenlax on Feb 19, 2014
I purchased items on January 11th 2013 and have still not received. I have complained numerous times and have heard nothing. This website doesnt even suggest this company is in China until you pay. They sent me an order number and a tracking number. When I tracked it, it has shown it wa...

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