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1.1 652 Reviews

National Football League [NFL] Complaints Summary

9 Resolved
637 Unresolved
Our verdict: If considering services from National Football League [NFL] with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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National Football League [NFL] reviews & complaints 652

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12:29 pm EST
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National Football League [NFL] I have not recied my Refund

Order #[protected] Returned Mens New Era Stone/Navy Dallas Draft 39 Thirty Flex hat. Canada post #[protected] also Landmark Tracking number LTN27976197. I received two emails from Fan Services and advocate one was that he sent a label to send back the hat which you can see has been done. The second one once for 20% off my next order which I couldn't use. Please investigate as I have been trying to get my refunded back which he stated was done which I have not received. i have been going through this since January.

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7:00 pm EST

National Football League [NFL] Super Bowl Parade

Hello,

The Super Bowl game this year was exciting and I enjoyed watching it. It was so heartbreaking to see the shooting that took place after the parade. I guess one thing that bothers me is the public display of drunkeness during the parade. I was worried one of those players might fall off the double decker bus. If the shooting would have taken place during the parade some of these players wouldn't be able to move fast enough to get out of harms way. The Chiefs aren't the first team that I've seen the drunkeness with players. The Tampa Bay Buccaneers did it when they won. I was appalled at how they were throwing the Super Bowl trophy from one boat to another. I don't mind if they get together and go to a private facility and celebrate. They deserve it after a long season. Let's not do it for the whole world to witness. It does not look good for the players who represent the NFL.

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10:18 pm EST

National Football League [NFL] NFL parade for the Super Bowl champions

I love watching the Super Bowl parade with my family but I am really sadden that my kids have to watch these professionals holding beer cans and being drunk to where they can't even stand on stage to speak without someone holding them. Where is the professional in these players, I had that my kids see these people as role models running in the street with with alcohol bottles in their hand or beer cans in there hand on the bus what are we showing these young kids that are watching this, that open containers is ok to have in vehicles.

Desired outcome: Alcohol, cans and bottles should not be held in there hand while they are parading, specially with the bus is moving and you have all these professional athletes standing on top of buses, sipping on beer cans.

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Is National Football League [NFL] legit?

Our verdict: Complaints Board's thorough examination reveals National Football League [NFL] as a legitimate entity with notable strengths. Despite a 1% resolution rate on customer complaints, which invites a closer look, National Football League [NFL] stands out for its commitment to quality and security. Clients considering National Football League [NFL] should delve into its customer service record to gauge compatibility with their expectations.

National Football League [NFL] earns 91% level of Trustworthiness

Perfect Trust Endorsement: National Football League [NFL] achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for National Football League [NFL]. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

National Football League [NFL] has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Nfl.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows National Football League [NFL] website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Nfl.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

National Football League [NFL] as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up National Football League [NFL] and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While National Football League [NFL] has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 1% of 646 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • National Football League [NFL] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to National Football League [NFL]. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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11:49 am EST
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National Football League [NFL] - Anti-American activities

By Wayne Allyn Root The so-called “Black National Anthem” was sung at the Super Bowl on Sunday. I did NOT stand. Did you? I find this disgraceful and disgusting. I find it racist. I find it divisive. I find it offensive and insulting. Not because I’m white, but because I’m an American. Survival Food Is Surging With an Unexpected Twist: Prepper Beef...

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12:09 pm EST

National Football League [NFL] Including "Black National Anthem" in Super Bowl and subsequent games in future

I was made aware that tonight's Super Bowl will have the Black National Anthem played. Since when do we 1. Have more than one National Anthem? and, 2. Why would we need/and it be included in the Super Bowl anyway?

I, as others I know, will not be watching the Super Bowl, or any game you choose to play the Black National or any other "groups" anthem other than our official, or other countries (if applicable) anthem out of respect for their respective sovereignty.

Desired outcome: Stop pandering to specific groups. Do not turn this into some point which sets possible precedence for this being an acceptable thing. There is enough division in the country, we do not need you making it worse by being "woke"

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6:45 pm EST
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National Football League [NFL] NFL Sanctioned Games

I am usually not political. The NFL has gone completely off the rails. There is only one USA National Anthem. We American Citizens that are still thankful for those who founded and still fight for this great country would like to see you show a little more back bone and not cave to your million-dollar players!

With all respect that I hope we can expect to give back to you in the future,

Double D

Desired outcome: Read with a Critical Thinking Mind.

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9:36 am EST
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National Football League [NFL] performing black racist national anthem at the super bowl 2024

I'm hearing on the news that the black racist national anthem will be performed at the super bowl 2024.

Your public [censored] kissing will only appeal to a very small group of America hating whiners.

My family will be boycotting the super bowl.

Claimed loss: The nfl is pandering to America hating racists.

Desired outcome: Quit being cowards.

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10:57 pm EST

National Football League [NFL] NFL Subscription

My name is Marsha J. Taylor and my complaint is that my NFL subscription was

renewed successfully in 2023 yet I have been unable to access my account.

When I sign in it says "Welcome back Marsha" yet when I put in my password I get a message that the account does not exist. Therefore, I cannot change my password. This has been very frustrating because a payment was made. My account is in your system.

I have been unable to see one football game. I am, therefore, requesting that an investigation be made into this matter.

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2:32 pm EST
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National Football League [NFL] Fire NFL Comm. Roger "The Racist"

My friend has been trying to get me to come to his Superbowl Party and I turned my back on the NFL when they allowed knelling against the American National Antheim saying the NFL doesn't deserve any consideration anymore because they decieded to be racists against the country and specifically white people. My friend cancelled his Superbowl party for 25 at a cost of 1500$ because of this [censored] NFL Commissioner Roger "[censored]"

This will be the lowest watched, attended SuperBowl.

Legaly, The NFL "BETTER" have told their commercial purchasers that it was the intent of the NFL to publisize and promote LGBT Gay Pride night at the Super Bowl.

I personally hope they kept them in the dark, this will be the END of the SuperBowl (filing bankruptcy) in multi Billion Dollar decision against the NFL, perfect!

Thanks

You Deserve It!

Desired outcome: NFL Bankruptcy

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jb mail
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Jan 28, 2024 10:52 am EST
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I am same situation. Didn't watch one single NFL game. I've given up on a racist divisive organization.

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8:09 pm EST
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National Football League [NFL] - NFL Super Bowl projected TV coverage/events

While the NFL annual Super Bowl has become almost as traditional an event as the Major League Baseball World Series over 100 years ago, the indication announced apparently via media today is that the NFL intending to play something called the "Black National Anthem' instead of ONLY THE original and still (by law) the actual UNITING National Anthem at the...

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6:10 pm EST
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National Football League [NFL] Head referee

Both haukule member have been extremely biased against the Buffalo bills since they began their careers and need to be monitored. The horse collar intentional ground call against Philadelphia is a most recent example. Haukule should not be on the field for Buffalo vs Kansas City Sunday. Both family members have repeated made negative impactful calls against Buffalo in my 30 plus years of my nfl fan experience

Claimed loss: Remove him from the ref team

Desired outcome: Fair game

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National Football League [NFL] The NFL agenda

I am 65 years old, been watching the NFL for 59 of those. In the last 10 years I have noticed your agenda not just with my team but with most. The officiating is horrible and getting worse. Games are being determined by it. Some QB's get RtP alot Brady & Mahomes a d others not at all. I believe if you want a team to win you have the officiating deter them. Detroit got a bad call in Dallas and then got 2 favorable calls in the playoffs against the Rams. This helped poor Detroit break their 30 year losing streak. Utterly disgusting. You should have the best officiating in the playoffs. I am going to stop watching as soon as the 49ers lose or when the season is over.

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Seanh2019
York, US
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Like the ravens chiefs game today ravens got cheated because of the referee’s

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5:24 pm EST
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National Football League [NFL] broadcasting

Dear NFL and Peacock,

You got your $110 mill, the rest of us get an inferior football experience. Peacock streaming stops, starts, freezes & skips. No way to pause or replay. Quality is unacceptable.

I have been a football fan for 64 years, and this is going backwards. I don’t care that I had to buy a subscription, if I get what I pay for, which I have not. This is 2024, catch up with today’s technology and deliver a first-rate experience. Otherwise, you may be short one fan of football & the NFL.

FINAL SCORE:

NFL 0

PEACOCK 0

Eleanor Porter [protected]

Desired outcome: no more streaming football games

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National Football League [NFL] - The NFL product itself

I’ve been a life long fan since 1997 and am finally done with your product which used to be free. Just as a starter, your insistance on using very biased referees instead of instant replay has resulted in a large amount of games that should have resulted in a different outcome altogether. This was a negative part of your product that many hoped would...

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6:24 pm EST

National Football League [NFL] Why so many channels?!

Trying to find a game, that we have been looking forward to watching is no where to be found. We start looking hours before the game start time. I now have a subscription to Youtube TV, Prime, Peacock, and standard cable. That’s an extra $150 a month. And what we get is one game.

Find a place, or buy a place, and stream everything from one place. If you want to black out a game, go a head, but offer viewing on a exclusive channel and charge us $25 or $50 for blacked out games that season. I watch football with my husband, and I am angry. He works, hard, and I would like to gift him great viewing of football. But we had to watch on my telephone, because the game was on peacock. And even though I had a subscription, the game cost extra. What’s going to happen to your salary, signing bonuses, and other perks if you are no longer supported by your fans? I have declined to purchase goods that are supporting an athlete or team I don’t like. I think it’s called a boycott. And I am still not purchasing Nike shoes. Iron out the contract, and make it simple for your fans. We want a beer, some chips and a game.

Linda Allison

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National Football League [NFL] Peacock streaming service

I have a Peacock account and it did not work during the game. I was logged into my paid account but the account kept asking me to open a new account. Peacock customer support was no help at all. I missed the game. Thanks for Nothing!

Details. During Kansas City/Miami playoff game. Saturday, January 13, 2024.

My phone is [protected]. First name is Doug.

Desired outcome: An apology and no more exclusivley streamed games.

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National Football League [NFL] Games on streaming service

Your game 1/13/24 awarded exclusively to Peacock is UNACCEPTABLE! If you ever award another NFL game exclusively to a streaming service I am going to sue the NFL and make sure your monopoly gets broke up. It will be a class action suit where you have 100's of millions fans in which will ALL be compensated for your actions. Take my warning as I am very well connected to attorneys who love to file large class action suits, and this would be right up there with the tobacco industry. So please go ahead with your idiotic greedy ideology and see where it gets ya. RG THE IDIOT NEEDS TO GO!

Desired outcome: Never put another game exclusively on a streaming service.

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2:17 pm EST
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National Football League [NFL] Peacock exclusive deal

I'm a life-long & ardent NFL fan. Or, at least I was.

I subscribe to NFL Sunday ticket, I attend LV Raider games.

Your decision to give an NBC streaming service exclusive rights to broadcast a poor-quality picture is the end. All done here.

Your reward: I pledge not to purchase Sunday ticket for 2024. I further pledge not to see a single Raiders game this next season. Finally, you can bask in the realization that you've shown us the [censored] you really are.

You really think we believed your claim that it was 'history being made'? You are laughable.

No more rooting for 'the Shield'. All my sentiments henceforth exclusively go to the NFLPA.

Karma will take care of you in the long run and karma can be a real [censored].

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1:12 pm EST
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National Football League [NFL] YouTube subscription

I spent over $400 to receive the promised Sunday afternoon out of market games as well as the playoff games.

Last evening I was prevented from watching the Kansas City - Miami playoff game because you gave broadcast of the game exclusively to a paid streaming service. I had the Peacock streaming service awhile back but dropped it wasn’t worth the small monthly fee. I don’t want their damn service.

Your alternative of suggesting I “watch streaming” via live chat was a cruel joke. I am so gahdamn pissed off at your money grabbing efforts that I will have to think hard whether to cancel next years broadcast season.

Al Anderson

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11:35 am EST
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National Football League [NFL] Chiefs vs Dolphins game on Paramount

Its absolutely ridiculous to expect NFL fans to PAY to watch a football game on tv. . This is such a slap in the face to fans who have watched football for years and already support the NFL by buying team apparel and other memorabilia. Please give us fans a break and stop trying to charge us to watch what we've been watching and supporting for years.

Desired outcome: Don't charge us to watch football games anymore!

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National Football League [NFL] In-depth Review

Overview: The National Football League (NFL) is the premier professional American football league, known for its thrilling gameplay and rich history. With a mission to promote the sport and uphold its core values, the NFL has become an integral part of American culture.

Game Experience: The NFL offers an exceptional game experience, combining high-quality gameplay with unparalleled entertainment value. The rules and regulations are meticulously analyzed, ensuring fair play and an exciting atmosphere for fans. The overall fan experience during games is top-notch, with electrifying crowds and engaging halftime shows.

Teams and Players: The teams in the NFL showcase remarkable performance, constantly pushing the boundaries of the sport. The players demonstrate exceptional skills and talent, making each game a spectacle to behold. The team management and coaching staff play a crucial role in nurturing talent and strategizing for success.

Broadcasting and Media Coverage: The TV broadcasting quality and coverage of NFL games are outstanding, providing viewers with a seamless and immersive experience. Online streaming options are easily accessible, allowing fans to enjoy games from anywhere. The commentary and analysis provided by broadcasters enhance the viewing experience, offering valuable insights.

Fan Engagement: The NFL excels in fan engagement initiatives and programs, fostering a strong connection between the league and its supporters. Fan events and activities organized by the NFL create memorable experiences for fans of all ages. The league's social media presence is commendable, with active interaction and engagement with fans.

Stadiums and Facilities: The stadiums in the NFL boast impressive infrastructure and amenities, ensuring a comfortable and enjoyable experience for spectators. The seating arrangements are well-designed, providing excellent views of the action. Convenient parking and transportation options make attending games hassle-free.

Community Impact: The NFL actively participates in social and community initiatives, making a positive impact beyond the field. The league's charitable programs and partnerships contribute to various causes, demonstrating a commitment to giving back. Efforts towards diversity and inclusion are commendable, promoting equality within the sport.

Merchandise and Apparel: The NFL offers a wide range of high-quality merchandise, catering to the diverse preferences of fans. The pricing is reasonable, ensuring accessibility for all. Official NFL apparel and merchandise partnerships guarantee authenticity and style.

Fantasy Football: The NFL's fantasy football platform provides an engaging and user-friendly experience for fans. The interface is intuitive, allowing users to easily manage their teams and track player performances. The scoring system is accurate, adding excitement to the fantasy football experience.

Player Safety and Health: The NFL prioritizes player safety, implementing comprehensive measures to protect athletes. Concussion protocols and injury prevention measures are rigorously enforced, ensuring the well-being of players. The league's policies on player health and wellness reflect a commitment to their long-term welfare.

Financial Performance: The NFL's revenue and financial stability are remarkable, solidifying its position as a thriving sports league. Sponsorship and advertising partnerships contribute to the league's success, creating mutually beneficial relationships. The NFL's economic impact on local communities is significant, generating employment opportunities and boosting local economies.

International Expansion: The NFL actively pursues global expansion, introducing American football to new audiences worldwide. International games and events organized by the league showcase the sport's popularity and growth outside the United States, fostering a global community of football enthusiasts.

How to file a complaint about National Football League [NFL]?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with the National Football League (NFL) company. Make it specific and clear, such as "Incorrect Jersey Shipment" or "Refund Not Processed for NFL Game Pass".

4. Detailing the experience: Provide a detailed account of your experience with the NFL company. Include key areas such as customer service interactions, product quality, service delivery, or any other relevant aspects of your experience. Mention any transactions you had with the company, including dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, including what you expected versus what actually occurred. If you attempted to resolve the issue, detail the steps you took and the company's response. Explain how the issue has personally affected you, whether it's a financial loss, inconvenience, or disappointment.

5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, emails, or screenshots, that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from the NFL company, whether it's a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for spelling and grammatical errors, and make sure that all the information provided is factual and relevant to your complaint.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint or review. Ensure that you have filled in all the necessary fields and attached any applicable documents before submitting.

9. Post-Submission Actions: After submitting your complaint or review, regularly check your account on ComplaintsBoard.com for any responses or updates. The NFL company or other users may provide feedback or solutions to your issue, so staying updated is crucial for the resolution process.

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National Football League [NFL] contacts

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