Menu
Write a review
File a complaint
Lovell Rugby Customer Service Phone, Email, Contacts

Lovell Rugby
Reviews and Complaints

www.lovell-rugby.co.uk

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Lovell Rugby Complaints 4

ComplaintsBoard
G
4:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Lovell Rugby Adidas courtset trainers

I ordered a size 7 received size 5 not what I ordered despite various emails to them I have not received a response regarding returning them for a refund. I also am expected to pay to return them when it was their fault that I need to return in the first place. I paid on my credit card and currently I have had to pay for something that I don't want

Desired outcome: Refund and postage costs for return

Read full review of Lovell Rugby
View 0 more photos
Hide full review
ComplaintsBoard
E
6:09 am EST

Lovell Rugby never received my goods or a refund

💉💉💉💉💉🥦🥦🥕Stay away from Lovell Rugby. 15 emails, 4 phone calls and 1 month after my order, I still don't know where my goods or my money has gone. I can't make any sense of what the customer service agent (Carlos ) or his line manager (Mark) say, when they actually take the time to to answer at all. Pathetic. 💉💉💉💉💉🥦🥦🥕

Read full review of Lovell Rugby
Hide full review
ComplaintsBoard
P
1:53 am EST

Lovell Rugby not happy

I ordered a Puma One 17.1 AG Football Boots on September 5th and never received it.
Needless to say, the customer service is nice but absolutely useless.
I wanted to check where my order was, I had a tracking number, but it was false, so I needed their help to do this.
It took them one hour to get the things right. What I found out was that my boots were never shipped (I called them on Friday, November 10th). They promised to fix it and ship it as soon as possible. Well, we'll see what you really can do...

Read full review of Lovell Rugby
Hide full review

Is Lovell Rugby Legit?

Lovell Rugby earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Lovell Rugby to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Lovell Rugby is known for their high standards and safety. If you're thinking about dealing with Lovell Rugby, it's wise to check how they handle complaints.

We found clear and detailed contact information for Lovell Rugby. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Lovell-rugby.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lovell-rugby.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Lovell Rugby as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Lovell Rugby have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Lovell Rugby and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

ComplaintsBoard
O
1:03 pm EDT

Lovell Rugby they didn't deliver my order on time

I bought some stuff from the website www.lovell-rugby.co.uk. I got all confirmation info, but unfortunately they failed to deliver my order on time. I called to their customer services, but the rep told me that it wasn’t their mistake and advised me to be more patient and wait. I waited 2 more weeks, but the order hadn’t been delivered. At this time, the rep told me that the manager would call me back and hung up one. No one called me back. The worst company, so stay away from them.

Read full review of Lovell Rugby and 1 comment
Hide full review
1 comment
Add a comment
E
E
Ee Jieh
US
Send a message
Oct 20, 2019 3:33 am EDT

its my first time buy from lovell rugby .the trackpant they semd me just completely diffrent from the picture.and the price its diffrent from the invoice. i still need to pay for the return even they make mistake.not happy about it

View 0 more photos

Overview of Lovell Rugby complaint handling

Lovell Rugby reviews first appeared on Complaints Board on Sep 30, 2014. The latest review Adidas courtset trainers was posted on Jan 16, 2022. Lovell Rugby has an average consumer rating of 1 stars from 4 reviews. Lovell Rugby has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Lovell Rugby Contacts

  2. Lovell Rugby phone numbers
    800 197 2855
    800 197 2855
    Click up if you have successfully reached Lovell Rugby by calling 800 197 2855 phone number 0 0 users reported that they have successfully reached Lovell Rugby by calling 800 197 2855 phone number Click down if you have unsuccessfully reached Lovell Rugby by calling 800 197 2855 phone number 1 1 users reported that they have UNsuccessfully reached Lovell Rugby by calling 800 197 2855 phone number
    +44 180 355 0767
    +44 180 355 0767
    Click up if you have successfully reached Lovell Rugby by calling +44 180 355 0767 phone number 0 0 users reported that they have successfully reached Lovell Rugby by calling +44 180 355 0767 phone number Click down if you have unsuccessfully reached Lovell Rugby by calling +44 180 355 0767 phone number 1 1 users reported that they have UNsuccessfully reached Lovell Rugby by calling +44 180 355 0767 phone number
  3. Lovell Rugby emails
  4. Lovell Rugby address
    Stadium House, Aspen Way, Yalberton Tor Ind Est, Paignton, England, Devon, TQ47QR, United Kingdom
  5. Lovell Rugby social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
Lovell Rugby Category
Lovell Rugby is ranked 19 among 232 companies in the Sports and Fitness category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Lovell Rugby working hours

Mon 9:00 am - 5:00 pm Tue 9:00 am - 5:00 pm Wed 9:00 am - 5:00 pm Thu 9:00 am - 5:00 pm Fri 9:00 am - 5:00 pm Sat Closed Sun Closed