Lovell Rugby’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of rugby enthusiasts are dissatisfied with their gear and service.
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Adidas courtset trainers
I ordered a size 7 received size 5 not what I ordered despite various emails to them I have not received a response regarding returning them for a refund. I also am expected to pay to return them when it was their fault that I need to return in the first place. I paid on my credit card and currently I have had to pay for something that I don't want
Desired outcome: Refund and postage costs for return
never received my goods or a refund
💉💉💉💉💉🥦🥦🥕Stay away from Lovell Rugby. 15 emails, 4 phone calls and 1 month after my order, I still don't know where my goods or my money has gone. I can't make any sense of what the customer service agent (Carlos ) or his line manager (Mark) say, when they actually take the time to to answer at all. Pathetic. 💉💉💉💉💉🥦🥦🥕
not happy
I ordered a Puma One 17.1 AG Football Boots on September 5th and never received it.
Needless to say, the customer service is nice but absolutely useless.
I wanted to check where my order was, I had a tracking number, but it was false, so I needed their help to do this.
It took them one hour to get the things right. What I found out was that my boots were never shipped (I called them on Friday, November 10th). They promised to fix it and ship it as soon as possible. Well, we'll see what you really can do...
Is Lovell Rugby Legit?
Lovell Rugby earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Lovell Rugby. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Lovell-rugby.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lovell-rugby.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Lovell Rugby as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Lovell Rugby have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Lovell Rugby and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
they didn't deliver my order on time
I bought some stuff from the website www.lovell-rugby.co.uk. I got all confirmation info, but unfortunately they failed to deliver my order on time. I called to their customer services, but the rep told me that it wasn’t their mistake and advised me to be more patient and wait. I waited 2 more weeks, but the order hadn’t been delivered. At this time, the rep told me that the manager would call me back and hung up one. No one called me back. The worst company, so stay away from them.
its my first time buy from lovell rugby .the trackpant they semd me just completely diffrent from the picture.and the price its diffrent from the invoice. i still need to pay for the return even they make mistake.not happy about it
Overview of Lovell Rugby complaint handling
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Lovell Rugby Contacts
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Lovell Rugby phone numbers800 197 2855800 197 2855Click up if you have successfully reached Lovell Rugby by calling 800 197 2855 phone number 0 0 users reported that they have successfully reached Lovell Rugby by calling 800 197 2855 phone number Click down if you have unsuccessfully reached Lovell Rugby by calling 800 197 2855 phone number 1 1 users reported that they have UNsuccessfully reached Lovell Rugby by calling 800 197 2855 phone number+44 180 355 0767+44 180 355 0767Click up if you have successfully reached Lovell Rugby by calling +44 180 355 0767 phone number 0 0 users reported that they have successfully reached Lovell Rugby by calling +44 180 355 0767 phone number Click down if you have unsuccessfully reached Lovell Rugby by calling +44 180 355 0767 phone number 1 1 users reported that they have UNsuccessfully reached Lovell Rugby by calling +44 180 355 0767 phone number
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Lovell Rugby emailssales@lovell-rugby.co.uk100%Confidence score: 100%Support
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Lovell Rugby addressStadium House, Aspen Way, Yalberton Tor Ind Est, Paignton, England, Devon, TQ47QR, United Kingdom
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Lovell Rugby social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
Recent comments about Lovell Rugby company
they didn't deliver my order on time




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