BaseBallTips.com Customer Service Contacts
Asheville, North Carolina
United States - 28801
I ordered and paid in full for 2 player benches with shelves. A week after I placed the order I called to see...
Last month I purchased a pitching net for my little brother so he could practice on his own.
After including my POSTAL CODE and LOCATION, I was still offered the free shipping option. After completing the order online, I received an e-mail saying I have to send an extra $24 in shipping all of a sudden.
I refused to pay for this extra shipping - but before I could even reject the offer, I had already been charged for the net! It wasn't going to be sent to me, it wasn't in transit to my destination, but I had already been charged for it. Ridiculous!
You may think, oh why don't you just ask for a refund? Well I have! And no one is responding all of a sudden. Tried contancting the online support about it and when they read my question they all of a sudden went "offline".
I have yet to receive my money back, but at this point I'm just so discouraged by this website. I thought I could rely on it and buy more things but after seeing their level of etiquette I will bring my business elsewhere.
Eight days ago I purchased a pitching machine for my sons baseball team through Baseball Tips, For two to three days I recieved no response. I finally got an email after sending numurous emails to there "gmail" account I finally got a phone number and called, only to receive lip service. The company has not responed to my order in any form. I recommend using a more legitimate company. Sports Authority - Academy..etc.