Metro Swim Shop Swimmers Reviews and Complaints

Latest Reviews and Complaints

mathridge524 of Clifton, US

Aug 23, 2017 4:43 am UTC

Metro Swim Shop I got a wrong item

7 weeks ago I ordered an original swimsuit from them. For the first time. The delivery took forever because I received it 14 days after ordering. It's a lot! But that's not all. I got a wrong item. I was very frustrated because I wanted to get the order before my trip to the sea. Oh well. I had to send it back and ask for a refund, I don't need this one. Everything should happen on time. And it's impossible with a delivery like this.

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How responsive is Metro Swim Shop's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

delivery item order refund sea swimsuit time trip

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Metro Swim Shop has received 1 complaints on ComplaintsBoard. The first reported case, I got a wrong item, was published on Aug 23, 2017, and the most recent complaint, I got a wrong item, was posted on Aug 23, 2017.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Metro Swim Shop Legit?

Metro Swim Shop earns a trustworthiness rating of 83%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Metro Swim Shop highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Metro Swim Shop to understand what to expect from them.

We found clear and detailed contact information for Metro Swim Shop. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Metro Swim Shop has claimed the domain name for metroswimshop.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Metroswimshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Metroswimshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Metro Swim Shop as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Metroswimshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

The website belonging to Metro Swim Shop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to Metro Swim Shop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.