DHL Express / dhl delivery not as scheduled, damaged, and left outside door
I paid for my parcel to be delivered between 6 and 10pm this evening. At 4.54 pm I received a text informing me that I had signed for my delivery. I had not! I was not at home! The parcel had been left outside my front door. To boot, the box was significantly damaged, with a hole in the top of the box. When I then tried several times to speak to customer services, I was given the runaround to different numbers, put on hold, and hung up on three times.
I would expect DHL to at least refund the cost of the shipping I had paid extra, in order to secure the evening delivery, since the parcel was not delivered in the evening at all. M7621590031490.
More DHL Express Complaints & Reviews
- DHL Canada - delivery 
- DHL - customs charge scam 
- DHL - a blouse which has been stuck in customs fr more than a month... 
- DHL PAKET - dhl germany two times could not deliver the same parcel to australia 
- DHL - staff mistakes, system related failures & bad customer service 
- DHL - untimely delivery
- DHL - dishonest, hopeless losers 
- DHL Express - parcel not recieved
- DHL - bad service 
- DHL Express - customs clearance