Deem Finance review: Try to update my credit bureau (AECb) in UAE regarding my credit card since 2016

I took a personla loan in deem year 2016 and provide me a crefita card with a limit of 6800 and I closed my personal loan from 2017 and my credit card last 2021 january and then from 2016 its showing that they provide me another credit card showing credit limit of 55000aed and since then I didnt recieve and used the card but I am trying to email to them yo update my aecb (credit bureau) but nothing happen its been 3 years they did not update and it shows I have 2 active cards from deem finance please settle this for me.. My email is [protected]@outlook.com

Thanks