I requested the closure of my credit card with Deem in 2024, but it was never processed. As a result, my credit limit is still blocked, and I’m unable to apply for a new card due to their negligence.
I’ve sent multiple emails and made several phone calls, but there has been no response or action from Deem. This has been a frustrating and disappointing experience.
I’m now forced to escalate this issue publicly because of their poor customer service. I urgently want my account closed immediately and my credit file updated.
Desired outcome: I urgently want my account closed immediately and my credit file updated.
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