The complaint has been investigated and
resolved to the customer's satisfactionResolved Debenhams — health and safety
resolved to the customer's satisfaction
I have visited a store and i steped on a security tag pin on my "Scketchers" boot and after compaining the manager offerd to resole my boot, not even filling any accident form or asking at any point if I have hirted my self.
Afetr complaining again to customer service online I was sent a £25 ponds voucher but at anypont no one cared for my helth, filled a record log for the incident or cared about what happend. If this would have happedn to a little girl most likely is that thay would have got seriously hurt and no one seamed to care!!!
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