The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Debenhamshealth and safety

I have visited a store and i steped on a security tag pin on my "Scketchers" boot and after compaining the manager offerd to resole my boot, not even filling any accident form or asking at any point if I have hirted my self.
Afetr complaining again to customer service online I was sent a £25 ponds voucher but at anypont no one cared for my helth, filled a record log for the incident or cared about what happend. If this would have happedn to a little girl most likely is that thay would have got seriously hurt and no one seamed to care!!!

Responses

  • Sa
    Sammy1999 Jan 16, 2015

    It is surely bizarre that one human being could imagine, let alone actually prevent another, from driving. I know that this is a side issue to the refund situation ... But is it ?
    It could well be that someone ( a man) sees this hindrance as an opportunity to increase sales and reduce refunds.

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