DCS, Diversified Collection Services, Incstudent loan collection

B
This review was posted by
a verified customer
Verified customer

I received a letter from DCS dated on 02-02-12 but wasn't post marked until the 8th. The letter stated they were responsible for collecting the debt owed from a student loan. In the body of the letter they stated "We will hold your account to give you the opportunity to settle this obligation voluntarily." On the back of the letter it states I have 30 days to respond to this letter! Yesterday I received a letter from the Dept of Treasury stating my federal taxes had been garnished and the total amount of my federal return had been applied to this debt. So of course I called this DCS asking why they had garnished my taxes when this letter states they were holding my account? I spoke with Lexi Price and she transferred me to Christy Sharp with the assurance that Christy would help get this issue resolved. I tried to explain to Chrisy what was going on and she would not stop talking long enough to let me speak. I finally asked her to shut her mouth and she just could not believe I spoke to her that way, so I requested a supervisor. Christy transferred me to Mike Jones and he started his conversation with me, "I don't appreciate the way you spoke to my employee". (Really, I didn't curse her or disrespect her in anyway, I just asked her to shut her mouth and listen to what I had to say!)
I asked him to let me talk and he said no you are going to listen to me first and I said no I have listened to enough of your company's employees talking you need to listen to me, at which point the "supervisor" Mike Jones hung up on me! How can these company's send letters out stating they are holding your account and clearly state they give you 30 days to respond but take action on garnishments anyway?

Responses

  • Tr
    Truthistruths Jul 11, 2015

    Contact attorney general for free look up consumer protection fraud for help. Most attorneys will not help because it cost too much in attorney fees but you can get a lot of free help

    0 Votes
  • Tr
    Truthistruths Jul 11, 2015

    We have been victims of identity theft and I have been trying to keep ahead of the individuals who did this. We've had real IRS tax fraud real credit cards and bank accounts open that were fraudulent. Now I received a letter with this company & bogus phone number to call claiming I owed taxes in other states, scams. All scams
    Things I have learned don't pay collection agencies never ! many are scams all collection agencies have bought info from company that wrote off bills. If you want to pay bill go to the place that you owe the bill to. Any correspondence needs to be via certified mail. Always check your credit report it shows who is looking at your delinquent accts don't report to police except to get proof for creditors, report all suspicious activity to the attorney general of your state and the state call came from. You don't have to hire an attorney to fix your problems, you can get good legal advice from avvo and identity theft advice from FTC, and itrc, identity theft resource center.SCAMS think of them all as scams, because there's many more than in years past. If you were being taken to court as many criminals claim you would receive notification from court and they would not just show up to arrest you. These are hard pressure tactics that these criminals use to get you to send them money. All money paid to these criminals does not get paid to the people you owe.Always report to authorities if you think suspicious that is the only way to slow these scams down

    0 Votes
  • Bl
    bleedingthemapennyatatime May 19, 2012

    What they are doing is illegal and you need to contact an attorney and sue them. Call [protected] and tell them what is going on. Also start recording your phone calls, because they will lie and say they did nothing wrong. Also note days, times and person that has called.

    0 Votes
  • Ja
    Jahamed Apr 30, 2010
    This comment was posted by
    a verified customer
    Verified customer

    This asbestos contractor does not pay their bills as agreed in contracts that they have signed.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.