Diversified Collection Services
Diversified Collection Services Customer Service Contacts
United States - 44121
I have been behind on school loans for a few years.I received a letters from Diversified Collection Services explaining i needed to set up payment arrangement sent me letters and called me repeatedly harassing me about paying them.They repeatedly called me until a employee named Bob Miller tricked me into agreeing $90 a month so my account wouldn't go into default to where the government would take my yearly income tax refund. I explained to them several times that the choices they were giving me to pay them were not under my standards and my ability to pay. I'm a single mother trying to pay my bills on time and they wouldn't understand that. They wanted too much money down which i could not afford to pay.I then recieved a letter from The U.S. Department Of Eduction stating to give them a call to work out the debt. I then spoke to an agent named Jose that was willing t0 help me out in my situation. He offered to send me a Financial Status Statement application to help me with a better plan to start paying my loans off directly to them and not the collection agency. He suggested that i call them and cancel any type of payment arrangement with them. I called diversified collection agency to cancel monthly payments and a very unfriendly agent named Tony Cardozo would not assist me to cancel payments. He was underestimating my intelligence and basically saying that i did not talk to the U.S. Department of Education.Well they were all lies and they were deceitful too. This is not a company to be trusted what so ever.
I was first contacted by Victoria Campbell who is at [protected] ext: 7738. She told my account was in default and she would help me to do a student loan rehabilitation for which I was grateful. The deal was I needed to pay first $600 down and I told her i didn't have any money to put down. She then offered me $400 down and $137 a month. I only have $50 a month left after my bills are paid so there was no way I could agree to it. She told me to think about it and call her with my bank account info and they would start me off with only what I could afford. I said ok and gave her my information to debit my account for the $40 a month initially. 2 weeks later she called back irate stating my payment for $400 did not go through. I told her it wouldn't because I never have that much money. She told me I lied to her and I was trying to hide assets and income and that I was being sued for wage garnishment. I tried to ask her several times for a copy of the original loan information so I could understand my charges and interest rate and she said it's not her responsibility to provide them and I no longer had a right to see them. I contacted the Department of Education and was told they had not decided whether or not to pursue wage garnishment against me. I received a call on Saturday August 15 from Victoria again stating she was sick of my lies and that I was being sued and then she hung up on me. I have explained countless times to her that I only make $1200 a month full time and my bills are $1148 a month so there is no way I can give them more money.
DCS is a scam. I was in a car accident a few years ago. I am permantley disabled and recieve SSA. Due to the...
Leah at [protected] x 3743 harrasses neighbors, family members, and threatens me to pay a debt that is not...
April from this company just called and didn't tell us who she was where she was calling from. She said she wanted a personal reference. This company has v=called many times before trying to locate a woman who worked for us 15 years ago! Philip Herman apparently was given as a reference at some point.
The whereabouts of Brigitte Antonocci from 15 years ago is not known to us any longer.
I want them prosecuted by law if they harrass us again!
DCS took my tax refund last year and are trying to do it again this year. I would gladly pay my student loan...
I have called this company over 30x's no return call. They want offset my taxes but have not given me...
I could not believe the gall of these people. They contacted me several weeks ago by letter, how they got my address I don't know---but I've disputed how much they say I owe on my student loans and have yet to hear back with any proof about that. Then today the lady I am currently buying a home off of calls me to let me know someone is trying to reach me. It ends up being the same lady who sent me the letter from DCS! Is this even legal? I can't believe they would go and contact someone who has no relation to me about this loan! How did they even get her number? I am in disbelief over the whole thing and will absolutely be getting in touch with them tomorrow. They are horrible in my opinion and the other posts on this site back up that sentiment.
My friend and I are academic tutors, and recently I put up a website for our services. It's basically a...
Could you please be more specific? I have dealt with this agency and complained about their techniques to no avail. I even complained to my Congresswoman, and I got a copy of a reply from a government agency saying they looked into the matter and could not find any evidence of harassment or wrongdoing on the part of the collection agency. As if the collectors are going to say, "Oh, yeah. We were rude and insulting and told her to get off her lazy ###, get a job, and just pay the bill or we'd assign her account over to the Dept. of Justice."
What was your experience? I'd like to know if others have had problems with this company as the U.S. Congress chooses which collection agencies to contract with.
I have been having problems with Alice Truman concerning a student loan my daughter fell behind on. M...